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About us
East Coast Mechanical (ECM) is one of the largest family owned residential and commercial air conditioning, plumbing, electrical and home warranty companies in South Florida. ECM has been serving Broward County, Palm Beach and Martin County since 1985. As the #1 South Florida Service Contract & A/C company ECM takes pride in exceptional care and attention to detail, which is what sets us apart from the rest. ECM has 127 fully stocked trucks, 200+ employees and certified technicians with over $5 million completed service calls. The ECM team is committed to providing a higher standard of excellence, superior workmanship and increased value to each customer. ECM offers the best home warranty plans in the state, if not the country. Our strategically developed warranty plans have been designed to not only save our customers huge repair or replacement expenses, but they also unequaled peace of mind. Our service warranty plans are price-competitive, cover both parts and labor, and offer brand-new, comparable replacements on covered items. In addition to our warranty plans, we offer commercial service contracts and have an extensive air conditioning installation, service and repair center for Air Conditioning and Plumbing for both residential and commercial sites. Call us now to learn more about our energy efficient solutions!
Business highlights
Emergency services offered
40 years of experience
Services we offer
AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.
Services we don't offer
Duct cleaning, Dryer Cleaning
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.6910 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 10% | ||
| 1% | ||
| 2% | ||
| 6% |
Filter reviews by service
Showing 426-450 of 910 reviews
Claire I.
Jun 2018
ECM sent a serviceman approximately 1 hour after I called. He diagnosed the problem after a thorough check of my freezer and ordered the necessary circuit board. He then returned a few days later and installed it. It works perfectly! The serviceman was polite and very professional and I am very pleased with ECM service.
Michael B.
Jun 2018
We have had a contract with ECM for at least 25 years now on our apartment. They have always done great work, respond quickly, clean up well, and give honest feedback and advice. Over the years they have done electrical work, plumbing, and repaired the refrigerator, garbage disposal, washer/dryer, along with little things here and there like replacing sink faucets. I've never had an issue with any work performed by ECM and 10/10 would recommend to anyone I know.
Response from East Coast Mechanical
"Thank you for your review of ECM. We are so happy you had a great experience. We have the best techs around and they take pride in the work they do for our customers. Please call us again whenever you need help in your home!"
TED L.
Jun 2018
ALL SERVICES WERE DONE VERY PROFESSIONALLY. MEN ARRIVED TIMELY AND WERE POLITE AND THOROUGH.
Response from East Coast Mechanical
"Thank you for your review of ECM and for your kind comments. We are so happy you had such a great experience. We have the best techs around and they take pride in the work they do for our customers. Please call us again whenever you need help in your home!"
Gloria S.
Jun 2018
Everything was done perfectly
Ted B.
May 2018
Sales process was good, but unfortunately it went downhill from there. Installation was poor quality. Nothing was mentioned beforehand of the need to reposition filter system from inside air handler to the air return. Had to pay extra to have that done. Unit failed inspection by the city of Sunrise. Two months after installation the unit stopped cooling. Coolant was added. Last week it stopped cooling again. Defective condenser coil needs to be replaced. Part on order but not due to arrive until next week. Had to pay over $700 for repair on a one year old unit. Coolant was added but apparently ran out yesterday. ECM says they can't add coolant again until the repair is completed. Leaving us with a very warm house until then. Will probably not be renewing service contract. Advise others to steer clear of them.
Lois S.
May 2018
Do you have a clogged sink? Do you have electrical problems? Does your dishwasher not work. I have the perfect company that can put your kitchen appliances, air conditioner or what ever needs back together. No matter how good you think your company is, there is always one better. The Service representatives are what makes a company what they are. Their job is to help fix whatever is broken in the best possible way. Scheduling appointments is their job and they do this around your day. I have been with ECM for 18 years and sometimes I feel they have put my house together with their expertise. The p[rime purpose is to be there to help you take care of the problem at hand. TRY ECM, NO REGRETS, ONLY FULLFILLMENT.
Joan B.
May 2018
Very pleased with service and professionalism of ECM. Air conditioner was installed in a few hours and everything was e planned to us. Installers made sure that everything worked before they left. Have been a loyal customer for many years. Highly recommend!
Response from East Coast Mechanical
"We're thrilled you had a great experience each time you've used ECM and look forward to helping you again whenever the need arises. Thanks for your review and your recommendations too - we appreciate it."
GAIL S.
May 2018
Excellent. Michael, the repairman, was here when promised. Diagnosed the problem and had it fixed within 15 minutes. He was professional and friendly.
Sheryl B.
May 2018
The ECM tech was very knowledgeable and advised us that we needed a new unit after 16 years. They gave us a discount and had it installed the next day.
Response from East Coast Mechanical
"It's great to hear that you had the best experience with ECM. We're happy to help and glad that our staff and technician took great care of you throughout the process. That's what we like to hear! Thanks for sharing your comments and review - we appreciate it!"
Sheryl B.
May 2018
The tech was very knowledgeable and advised us that we needed a new A/C unit after 16 years. ECM made it very easy for us. They had the brand new unit installed the next day.
Richard H.
May 2018
Excellently. ECM service technician said refrigerator fan blade had broken, but that my model was no longer made. Hence, replacement blade was not available. No problem: He measured the blade, went back to ECM headquarters, and had a fan blade machined. Came back, bolted in the replacement. Four months ago: Refrigerator fine. I have had an annual contract - about $395 - for twelve years. ECM has repaired or replaced in-sink garbage disposal, dimmer light switch, electrical wall socket, hot water sewer line. Make a call, set up an appointment, and the repairman comes.
Laurie B.
May 2018
Excellent, the tech came in and repaired the toilet.
GLEN K.
May 2018
ECM repaired it, now it's running better then when it was new!!
Gabrielle B.
May 2018
I needed two new AC units installed in my home in April and so I called ECM. ECM responded to me the same day I called, gave me an estimate for the two units (2 ton and 5 ton Carrier unit) that was reasonable and took the time to go over the estimate with me and even offered discounts. The technician came out at the time they said they would, was professional and did a superb job in putting in the units. They cleaned up after they were done with the installation and explained how to care for the units and to work the thermostat. I am happy with the service ECM delivered and will call them again in the future and recommend them to others. Thank You ECM.
Ellie R.
May 2018
Installers were very punctual, polite and efficient.
Don K.
May 2018
ECM is top notch. During the yearly inspection of my A/C, it was determined that my A/C was corroded to the point it would not last the summer. ECM gave me an estimate of the cost of a new Lennox A/C and explained the various rebates (FPL and Lennox). We then set up a date for the install. The installers (Lincoln and Roger) arrived on time (9 A.M.) and, after answering some questions, proceeded to remove the old A/C and install the new one. Both Lincoln and Roger were knowledgeable, professional, meticulous, and efficient. They did a fantastic job of installing the components (compressor and air handler) and made sure that the compressor was anchored securely on the new slab. The job was completed by 4 P.M.. Lincoln then went over the various items (new thermostat, drain, etc.) to make sure I understood how the new A/C worked. All the packing materials, old A/C components and debris were removed. They actually left the job site cleaner than when they started. ECM is truly a 5 star company.
Carolyn H.
May 2018
Great service prompt punctual.pleasant . Never had a problem with ECM !
Gary F.
May 2018
The technicians are very courteous, knowledgeable, on time and professional. We have been customers of ECM for many years and have recommended them to our neighbors
Linda C.
May 2018
All went well. Technicians were on time, friendly, and explained all that they did. Showed me how to work the new thermostat and how to keep the AC in good working condition.
Howard J.
May 2018
For the past seven years ECM has played a major role in maintaining our home. I am handy but without them I would have spent hours performing this work and I’m quite sure I would have spent much more money. They have repaired many of our appliances from our refrigerator to our washer to the microwave to the A/C unit and several plumbing issues. Because we were so impressed with the quality of work and the professionalism of their team we worked with ECM to replace our A/C unit and we could not be more pleased. ECM always responds quickly and the nice thing is that their technicians professionally present themselves; they show up during the appointment time and are friendly people to work. ECM’s entire team exceeds our expectations and we could not be happier. Our home is maintained and I know that I can always count on them. Thank You ECM Howard J
Melody R.
May 2018
ON MAY 10TH OUR AIR CONDITIONER STOPPED WORKING AND WE CALLED ECM WHICH IS UR SERVICE PROVIDER FOR 10 YEARS AND THEY WERE FANTASTIC IN THERE RESPONSE AND WERE ABLE TO GET US BACK UP AND RUNNING WITHIN 2 DAYS.
Mark L.
May 2018
They identified the problem and fixed it immediately. They came within 1 day and I was very happy
Angela M.
May 2018
It went excellently
Barbara J.
May 2018
Technicians were spot on and cleaned up at the end of the job.
Lynn S.
May 2018
It exceeded our expectations. Three technicians arrived early, completed all the work smoothly and neatly, and left everything in working order. Can't ask more than that!
Licensing
Bonded
Insured
Licensed*
Trade License Number
CAC036812
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2022
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
East Coast Mechanical is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
East Coast Mechanical accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, East Coast Mechanical offers free project estimates.
Yes, East Coast Mechanical offers eco-friendly accreditations.
No, East Coast Mechanical does not offer a senior discount.
Yes, East Coast Mechanical offers emergency services.
Yes, East Coast Mechanical offers warranties.
East Coast Mechanical offers the following services: AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.
Duct cleaning, Dryer Cleaning