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East Coast Mechanical

Heating and Air Conditioning, Appliance Repair, Plumbing,

About us

East Coast Mechanical (ECM) is one of the largest family owned residential and commercial air conditioning, plumbing, electrical and home warranty companies in South Florida. ECM has been serving Broward County, Palm Beach and Martin County since 1985. As the #1 South Florida Service Contract & A/C company ECM takes pride in exceptional care and attention to detail, which is what sets us apart from the rest. ECM has 127 fully stocked trucks, 200+ employees and certified technicians with over $5 million completed service calls. The ECM team is committed to providing a higher standard of excellence, superior workmanship and increased value to each customer. ECM offers the best home warranty plans in the state, if not the country. Our strategically developed warranty plans have been designed to not only save our customers huge repair or replacement expenses, but they also unequaled peace of mind. Our service warranty plans are price-competitive, cover both parts and labor, and offer brand-new, comparable replacements on covered items. In addition to our warranty plans, we offer commercial service contracts and have an extensive air conditioning installation, service and repair center for Air Conditioning and Plumbing for both residential and commercial sites. Call us now to learn more about our energy efficient solutions!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.

Services we don't offer

Duct cleaning, Dryer Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.61,002 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 601-625 of 1002 reviews

Lee K.
08/2017
5.0
appliance repair, plumbing
  + 0 more
They do their job. They are dependable.
Description of Work: They replaced the kitchen sink disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lee K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
That cost me $250. The evaporative coil is much more expensive than $250, I was not happy about it, but I understand. Because I was unhappy with the cost, I would give them a B in the price because I did not expect to pay $250. They leave the place clean, they do a nice job, they're very respectful, and they seem to know what're they're doing. They know what they're doing. The technicians know what they're doing.
Description of Work: They sent two men out and installed a new evaporative coil.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lee K.
08/2017
5.0
appliance repair, plumbing, drain cleaning
  + 1 more
I would give them, for the things they can do, an A. There was a problem and there still is a problem that I have been working on that they could not handle and they suggested I contract a "master plumber," which is why I went online and was looking for a master plumber. I have not as yet engaged a master plumber, I am living with the problem, but for what they do and can do, an A. They come when they say they're going to come, and they admit what they can do and admit what they can't do, and they do what they can do well. Their installation as I wrote at that time of my air conditioning unit was absolutely flawless. I mean it was a beautiful job and I gave them credit for that. I mean they did some ducts, they really did such a good job. Their price was excellent. I got a discount.
Description of Work: I have a contract with them. I have a deductible of $45, so no matter what they do, it's $45. I had, several months ago, a disposal unit go bad, and they replaced that, and it was $45. If they come and it's a minor job, it's $45. You can include in your original contract with them avoiding the 45, but of course the yearly fee is higher. The most recent was my wife had poured too much down the disposal unit and it clogged the pipes going to the drain. The drain pipe was totally clogged with pasta. And I am 84, and while I can do that mentally, I'm not so good at it physically anymore. I can't get down that low and stay that low for that long, so I called them and they fixed it. I mean it was a minor thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Eilene J.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was perfect. Tech came on time and fixed our air conditioning without any problems
Description of Work: Had trouble with air conditioning. Called on a Sunday and left a message. Got a call from them first thing in Monday morning and the tech was here by 10:00 that same morning. He fixed our problem he was professional and very willing to make us happy. We have been using ECM for many years. Even though there are companies out there who may charge less we will never change because of there expert technicians and fast service. We highly recommend ECM for all your appliances and air conditioning. Thank you ECM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dolores K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installers were prompt, efficient, courteous and clean. Because there were two units to install, two crews were sent so that the work could be completed in one day. To now, four days later, all is going well . We chose this company because it is large and we expect that they will be in business for a long time and will therefor stand behind their reputation and promises.
Description of Work: new air conditioners (2)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernard S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technition was most efficient. His recommendation clarity of professionalism was excellent. The a/c was installed in record time (6 hours). Clean job. Would highly recommend ECM. B. Shoter
Description of Work: I needed new air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john S.
08/2017
1.0
heating & air conditioning/hvac
  + -1 more
Tech did maybe 6 of the 21 items. Had to force him to do the other 15 items. He refused to do many of them and the ones I got him to do were done shoddy. Told me most of the 21 items were not necessary. EMC needs to provide a checkoff list for the customer and tech to sign off on.
Description of Work: Paid for 21 point A/C service

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$80

Eilene J.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fixed immediately. Great technician
Description of Work: Fixed a leaking air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela W.
07/2017
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Stay tuned for later update on fridge issue
Description of Work: Replaced 2 AC units and waiting on fridge issue, will seee how long it takes to resolve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty D.
07/2017
4.0
home warranty companies
  + -1 more
They are good. Give you a window of time. Pretty good coming out when they say they are. Insurance warranty. It is worth the money to have it in my mind.
Description of Work: Water heater install. They also do plumbing heating and air, electrical.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Susan M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly! The installers were on time, professional, courteous and hard-working. Everyone at ECM was a delight to work with.
Description of Work: We needed an entire air conditioning unit replaced, as well as a second vent installed in a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen M.
07/2017
5.0
heating & air conditioning/hvac, plumbing, air duct cleaning, drain cleaning
  + 2 more
Plummer came bright and early and cleared everything a few months ago and everything still good. Air conditioner turning off last month and tech cleaned out and told us how to maintain it at a higher efficiency rate that no one else ever informed us abut.
Description of Work: Clogged sinks and air conditioner turning off in middle of night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalia H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Thanks ECM for helping my client in changing their air conditioning and special thanks to the technician John for his professionalism and responsibility in this process
Description of Work: A/C REPLACEMENT

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

James F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The salesman/service tech was out of the house in about 6 PM sign the papers and had the service crew at the house the next day by 9 AM by that afternoon we had we had a new compressor air handler and thermostat all professionally installed
Description of Work: My original air conditioner that was 12 years old broke down and within 24 hours I had a brand-new unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installation was handled by two extremely qualified and meticulous men. As a result we are extremely pleased with our new Carrier system. We highly recommend ECM for A/C and all other home appliance service and maintenance.
Description of Work: ECM has been our service and maintenance company for 5 years. This year we decided to upgrade to a new A/C system. After interviewing many contractors, we decided to hire ECM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,560

jeffrey W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
This time our AC died. We were given a fair price to install new one and the technicians were thorough. Brad from the parts department was very nice. We know what to expect with ECM and we are happy with them. I have recommended them to people in our building.
Description of Work: We have a service contract with ECM for the last 15yrs. When our appliances need to be fixed we call ECM. Our AC froze on a Friday and ECM had scheduled us for a new installation early Monday which we appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Maryann P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C went off in the morning. ECM's Service Department sent a tech to us the same day. His name was Joseph and he arrived in the afternoon. He was the most polite and knowledgeable young man. He explained what was wrong and showed my husband what he did to fix the problem with the thermostat. As a matter of fact, the times when we did need service on any of our appliances the serviceman who showed up was always great. We're not so young anymore and really appreciate the good people ECM sends to help us. Thank you ECM; you're the best! Mr. & Mrs. Frank Palovchik West Palm Beach
Description of Work: Our A/C stopped working and my husband changed the batteries on the thermostat. When we still had no air we called ECM.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard J.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The entire team exceeded our expectations and we could not be happier. Our home is cooler and we are operating more efficiently than ever before. Thank You ECM YOU DID GREAT!!!
Description of Work: This Week, ECM replaced our A/C unit and we could not be more pleased. As our old unit faltered, ECM responded quickly. They evaluated our needs within the house and made recommendations that solved the problems we were experiencing. They advised us when ordering a new unit and installed it quickly. The installation team was superb. They were clean, neat and worked fast. Lastly, their pricing was highly competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6

leslie S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellant. Prompt,professional, clean. I was very happy.
Description of Work: Replaced air conditioner. I also have a contract with them on my household repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5.2

Redvers G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was quick, they were clean and professional.
Description of Work: Had my A/C unit replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy N.
06/2017
4.0
home warranty companies
  + -1 more
It was part of our service contract fee so there wasn't any extra charge. It was good work and the service contract is a great value for what you're paying for.
Description of Work: We had to have our garbage disposal replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Bunny H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
First class operation from start to finish. Highly recommend this company
Description of Work: Professional advice on what type of an Air-Conditioner was right for our needs. Installation of a Lennox 3 1/2 ton unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
great.. installers were neat and clean.
Description of Work: Needed new a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
I have used ECM for many years being a resident of Century Village in Boca. In 2017 I needed to replace my 2 ton AC. I got three prices, and choose ECM. The other two companies were lower but WERE NOT pulling a Palm Beach County Permit, was not upgrading the electrical, and was not tying down the unit outside on the concrete slab for hurricane protection. The two repair guys were fabulous, very clean, gentleman and completed their job in a professional manner. They showed us how to use the new thermostat and dehumidifier. We did have a minor issue on the outside piece of concrete and that was corrected today. The contractor that came was excellent and took care of the issue. I will renew my annual contract with ECM in 2018.
Description of Work: Replacement of 2 ton central reverse air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Ray A.
06/2017
1.0
appliance repair, home warranty companies
  + 0 more
Over two years ago I gave ECM a 100% approval as a satisfied customer. Over two years later. In all seriousness. I could not bring myself to recommend ECM. It cost me over $2000.00 for a new refrigerator. A refrigerator that should have been purchased for me per ECM's contract.
Description of Work: After a long (5) process of trying to get my refrigerator repaired. ECM did not live up to their contract. "If we can't repair it. We will replace it." This did not happen. After writing the owner Jose Ramirez several times to come to an agreement to honor ECM's contract. Instead Mr. Ramirez put in charge his manager Kim to handle the situation. Kim decided......1. Not to address the issue of replacement........2. Instructed the renewal of contracts not to renew my contract this after two years. I hardly used ECM until this problem with the refrigerator. I informed the renewal department to remove the refrigerator from the new contract as I had already purchased a new one with a five year warranty. They would not here of this. I might mention. Kim the manager showed her lack of professionalism by not ever returning any of my calls as instructed by Mr. Ramirez.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Contact information

1500 High Ridge Rd, Boynton Beach, FL 33426

http://www.ecmservice.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC036812
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Electrical,
Home Warranties,
Appliance Repair - Small,
Water Heaters,
Drain Cleaning,
Appliance Sales and Installation,
Air Duct Cleaning,
Handyman Services,
Real Estate Agents

FAQ

East Coast Mechanical is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

East Coast Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, East Coast Mechanical offers free project estimates.
Yes, East Coast Mechanical offers eco-friendly accreditations.
No, East Coast Mechanical does not offer a senior discount.
Yes, East Coast Mechanical offers emergency services.
Yes, East Coast Mechanical offers warranties.
East Coast Mechanical offers the following services: AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.
Duct cleaning, Dryer Cleaning

Contact information

1500 High Ridge Rd, Boynton Beach, FL 33426

http://www.ecmservice.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM