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East Coast Mechanical

Heating and Air Conditioning, Appliance Repair, Plumbing,

About us

East Coast Mechanical (ECM) is one of the largest family owned residential and commercial air conditioning, plumbing, electrical and home warranty companies in South Florida. ECM has been serving Broward County, Palm Beach and Martin County since 1985. As the #1 South Florida Service Contract & A/C company ECM takes pride in exceptional care and attention to detail, which is what sets us apart from the rest. ECM has 127 fully stocked trucks, 200+ employees and certified technicians with over $5 million completed service calls. The ECM team is committed to providing a higher standard of excellence, superior workmanship and increased value to each customer. ECM offers the best home warranty plans in the state, if not the country. Our strategically developed warranty plans have been designed to not only save our customers huge repair or replacement expenses, but they also unequaled peace of mind. Our service warranty plans are price-competitive, cover both parts and labor, and offer brand-new, comparable replacements on covered items. In addition to our warranty plans, we offer commercial service contracts and have an extensive air conditioning installation, service and repair center for Air Conditioning and Plumbing for both residential and commercial sites. Call us now to learn more about our energy efficient solutions!

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.

Services we don't offer

Duct cleaning, Dryer Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.61,002 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 1002 reviews

Lois S.
08/2019
5.0
small appliance repair
  + -1 more
Service tech Sam replaced hooks for microwave door, after taking it apart to do the final work. Excellent job
Description of Work: microwave door and commode whistling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen M.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Been a customer since 2004. Great service., prompt and professional.
Description of Work: Replace air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy S.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Good. Problem at first. Handled professionally
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan A.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Were on time and did a very professional job. Answered all my questions. Would definitely recommend ECM Alan Arnold
Description of Work: had new AC unit installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aydin K.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I've used them for years on my rental unit and now getting it for my main house. When your appliances seem to start going bad it's a good time to get a warranty for unexpected expenses
Description of Work: New Contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James C.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job, very professional company! We will use them again. Prompt and good service also.
Description of Work: Had an air conditioner replaced on 7/12/2019

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,277

David F.
07/2019
5.0
appliance repair, small appliance repair
  + 0 more
Our old disposal finally died after 10+ years. We have a contract with ECM so we called them. We were so happy as two days later we had a new disposal (very good brand) put in. We did not have to pay the serviceman as the contract covered the disposal. We also have a new washer that was covered by the contract. They gave us cash towards the washer we wanted. Just wonderful. Recommend them very highly.
Description of Work: Needed a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alda W.
07/2019
5.0
Job was well done. Installers are very Knowledgeable.Would recommend the company.
Description of Work: Bought and installed a new Lennox air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,883

Dana S H.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Very quick response time. The service person who came to inspect the unit plus the installers were all very professional. ECM has a master agreement with Century Village, where our condo is, and the pricing is already negotiated (no haggle). They know the complexities of the older buildings. I honestly wouldn't ever use anyone else.
Description of Work: Replacing a broken air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Debra S.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I don’t use Angie’s list but I would love to start. I have head it is a very useful site where you can get lots of help.
Description of Work: Moving companies
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Linda F.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great! East Coast Mechanical installed a new air conditioner in my home. They came the day and time they promised and completed the job the same day. The installers were very professional, cleaned up as they went along, and explained what they were doing every step of the way. The air conditioning unit now cools my house better than ever. I would recommend ECM very highly. Linda F
Description of Work: Replace A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Anne P.
07/2019
5.0
appliance repair
  + -1 more
I was lucky to have chosen ECM 4 years ago upon our move to South Florida. Their technicians have always been helpful and we get good use out of their service, which includes our appliances, electrical and plumbing issues. Our recent washing machine technician, Roderick, not only made his repair (door was not closing properly) but also took the time to teach me things about my washing machine I never knew, explaining certain features I never knew I had. When I asked, he showed me how to clean out the filter so my dishes are now cleaner than ever. I appreciate that he was not only helpful but patient and gracious.Thank you, ECM!
Description of Work: repair of dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elyse K.
07/2019
5.0
appliance repair, electrician, heating & air conditioning/hvac, plumbing, small appliance repair, water heater repair, drain cleaning
  + 5 more
They are very professional and their work is first class. I highly recommend their services!
Description of Work: I've had a service contract with ECM for years. They cover plumbing, electrical and AC repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and efficient, now Im cool again
Description of Work: Two new AC units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN L.
07/2019
1.0
heating & air conditioning/hvac
  + -1 more
ECM service vans state “Service in 60 minutes” “The company that cares” What a joke - never happened in my experience!!! 2 out of 3 techs dressed like slobs - looked like they just crawled out of bed, did not arrive during scheduled service windows. ECM Phone reps were indifferent robots, unsympathetic to my 5-day inconvenience living out of a hotel with family bc tech said to shut A/C off until repair was completed. They don’t care and don’t accommodate desperate conditions. If you don’t want a horrendous service experience- call another A/C repair company! Would give zero stars if possible and will never use again!!!
Description of Work: Very bad experience- Outrageous labor fees on warranty Lennox parts!!! Terrible customer service! Find anyone else for A/C repair! Details below: 7/5 - Our Lennox A/C running 12 degrees below set temperature. We request service from ECM and they provide a service window 2-6pm. At 6pm ECM calls to tell me tech is running late but will be at house before 7pm. Tech doesn’t show up until 9:10pm gives no apology for lateness and tells us our A/C is frozen. Tech looks like a train wreck, sloppy, no uniform, exhausted, unprofessional demeanor, does not introduce himself. Tech says A/C is frozen and to shut system down and call back tomorrow for service. Tech then rudely mocks me for for being concerned we will have no A/C for at least the next 48 hrs - says, “I’m getting excited”! Charges us $90 service for for a 10 minute diagnostic! Our family has to move into a hotel bc house is unbearably hot. 7/6 - Call Lennox for service and schedule tech for service window between 2-4pm. Again, tech arrives late at 5pm and charges an additional $90 service fee! Says our A/C has a leak and needs a part ordered that they don’t have in stock. Estimates labor alone to cost $1100 not including the next $90 service fee. We approve part order and pay $100 down. 7/7 - Still living out of a hotel - ECM is closed. 7/9 - Call ECM for service. Phone rep doesn’t have record of my account and transfers me 3x so I have to repeat all my info to 3 different phone reps. Phone rep explains part has been ordered but won’t be available for installation until 7/10 between 2-6pm. I ask if we can expedite this service as my family have been living out of a hotel for 4 days. ECM rep say unapologetically, they can not! 7/10 - Call ECM to confirm service appt. today. All phone reps are busy and have to leave a message. Day 5 living out of a hotel, having to aggressively Call ECM bc they’re too busy to bother calling their customers. Finally got a phone rep after calling back 2 hours later, (they never bothered to return my call,) and confirmed my 2-6pm service window. Tech arrived at 4:15 and replaced/installed new coil unit for $1100. Tech half my age repeatedly calls me “Bud” even after requesting he address my by my first name. Overall ECM was extremely unprofessional. ECM service vans state “Service in 60 minutes” “The company that cares” What a joke - never happened in my experience!!! 2 out of 3 techs dressed like slobs - looked like they just crawled out of bed, did not arrive during scheduled service windows. ECM Phone reps were indifferent robots, unsympathetic to my 5-day inconvenience living out of a hotel with family bc tech said to shut A/C off until repair was completed. They don’t care and don’t accommodate desperate conditions. If you don’t want a horrendous service experience- call another A/C repair company! Would give zero stars if possible and will never use again!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,415

Dennis L.
07/2019
5.0
appliance repair, plumbing
  + 0 more
The service persons were cordial, professional, and knowledgeable.
Description of Work: Repair or replace a leaking garbage disposal. ECM replaced it! Repair/replace a faulty circuit board in my oven. ECM replaced it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce K.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Worls incredibly well compared to previous model
Description of Work: Install ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie D.
07/2019
1.0
electrician, heating & air conditioning/hvac
  + 0 more
A transformer blew, destroying many things in my home. Both of our a/c units broke, as well as a bunch of electrical issues. 2 a/c repairmen responded. The "main" talker was condescending, rushed, seemed bothered to be here, & didn't listen to much of what I said. The 2nd was kind & listened, but that didn't do me much good. They determined that one of my a/c's needed a new thermostat & they replaced that - so far, a day later, it's working great. They determined the 2nd unit simply needed the breaker turned on. It made me laugh because we were without a/c for 16 hrs in the South Florida summer time, so obviously we tried everything basic before their response, including resetting breakers. But, they're the experts so I trusted they were right & it would take awhile to cool down. The main talker acted annoyed that I had a coupon directly from the company's site, rolled his eyes when I asked him to explain things to my husband on the phone (who was at work), and acted as though I was interfering with his personal time. Not long after they left, I left for the day. When I returned 6 hrs later, the a/c with the supposed breaker problem still wasn't working. I called & left a message. I then called again today (8am on July 4th) & was told we would be billed a whole new service fee because, and I quote, "he wasn't told to do that. He was told to check to see if the a/c works
Description of Work: 2 a/c's & electrical work needed repaired

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$300

David K.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very professional. Have used ECM for over 15 years. Service performed as promised. Neat installation. On time. Very satisfied. Would recommend to others.
Description of Work: New Air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan S.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
The job was done perfectly.They arrived when I was told.They left my garage just as it had been.The tecs that installed the unit were very pleasant and made it an easy experience.
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Maxine G.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
All involved were friendly competent and trustworthy. The sales and install were professional and they made it a simple process. We are also so pleased with the performance of the brand they recommended.
Description of Work: Install a new AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANTHONY D.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
I needed to replace my AC system immediately and John Longden from ECM responded within hours to come to my home to survey the situation. Since he is also a technician he was extremely knowledgeable as well as courteous and patient. Had new Lennox air handler and condenser installed within a day by 2 very professional men. The entire process went off without a hitch. The pricing was competitive and offered excellent financing terms. I also purchased a whole home service contract as well. I highly recommend ECM.
Description of Work: Replace Air Conditioning System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Judy L.
06/2019
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
We’ve had a contract with ECM about 8 years with 2 homes. We’ve been satisfied with their service and will continue with them. They’ve serviced my air conditioners, kitchen appliances, washers, plumbing issues and answered questions I’ve had over the years. They’ve always been courteous, fair and dependable.
Description of Work: Replaced Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe N.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
I fully recommend ECM as a provider of a new central air conditional. ECM made sure the AC unit met our needs and was the correct size for our condo. ECM provided great service including following up on all of the necessary paperwork including the permit. This is a reliable company.
Description of Work: Replace central AC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
We decided to have ECM install a new air conditioner and signed an agreement about 5:30 PM, the installation was started the very next morning and completed that afternoon. Great service.
Description of Work: Air Conditioner Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1500 High Ridge Rd, Boynton Beach, FL 33426

http://www.ecmservice.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC036812
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Electrical,
Home Warranties,
Appliance Repair - Small,
Water Heaters,
Drain Cleaning,
Appliance Sales and Installation,
Air Duct Cleaning,
Handyman Services,
Real Estate Agents

FAQ

East Coast Mechanical is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

East Coast Mechanical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, East Coast Mechanical offers free project estimates.
Yes, East Coast Mechanical offers eco-friendly accreditations.
No, East Coast Mechanical does not offer a senior discount.
Yes, East Coast Mechanical offers emergency services.
Yes, East Coast Mechanical offers warranties.
East Coast Mechanical offers the following services: AC Repair, AC Tune-Ups, AC Installation, Plumbing, Commercial AC, Commercial Plumbing, Electrical, Appliance Repair, Drain Cleaning, Hydrojetting, Burst Pipe, Clogged Toilet, Sewer Line Repair, Water Leak Detection, Repiping, Backflow Testing & Certification, Sump Pumps, Water Filtration & Heaters, Water Heater Repair, Maintenance, Installation, Replacement, Video Inspection of Drain and Sewer, Shut-off Valves, Hose Bibs, Main Line Valves, Sinks, Faucets, Shower Valves, Heat Pumps and more.
Duct cleaning, Dryer Cleaning

Contact information

1500 High Ridge Rd, Boynton Beach, FL 33426

http://www.ecmservice.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM