Founded 1946 • With Angi since October 2010
Welcome to Appliance King of America, where our service makes a difference! -Local since 1946- Appliance King of America is South Florida’s complete resource for appliance repair, installation, and sales. We repair all domestic makes and models of major residential appliances. We also sell repair parts for those interested in do-it-yourself appliance repair. If you have experienced an appliance disaster, call Appliance King of America for 24-hour emergency service. All of our service calls are free with repairs, and we provide senior citizen discounts. Appliance King of America provides complete same-day service and delivery on all major appliances. All of our repairs are done on-premises, and a huge part of our inventory, especially parts, are located on our trucks. If you are experiencing an appliance emergency, please call us for 24-hour service.
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Angi Certified
Business Highlights
Se Habla Español
Family Owned & Operated
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Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
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appliance repair (112)large appliances (8)HVAC Companies (1)
Showing 1-25 of 114 reviews
Mike S.
11/09/2022
They are thief's. Over 6 months ago they came out to fix my freezer door. The screw to the handle had broke. We were told we had to order a whole new handle to get the screws. Twice they came out with the new handle without the screws. They left the new handle and said they had to order the screw. That became ..oh the suppler doesn't have them....we can't get them...we will try and find them... the only screws that have bee gotten are the screwing they gave us. They refuse to give us back our money. The handle is still sitting on top of the refrigerator exactly in the same place the technician left it. They lie and are thief's they hope you will go away and forget.
Description of Work
freezer door
Category
appliance repair
Cost
$104
Gary F.
02/25/2022
Caution…If you have an icemaker problem in your Samsung refrigerator do not call Appliance King (AK). I sent a picture to AK when we opened the service request so they knew the model number and I had an icemaker issue. A service technician came out and before even looking at the icemaker, told me this is a known problem so call Samsung and they will replace it for free. He then did a visual inspection. I was charged $139 for the service call. I contacted AK indicating I shouldn’t have been charged for the call and after a few days, finally got a call from the owner. I explained the problem and he wanted to do research and talk to the tech. I had to call back 3 days later to request a call back. He explained their diagnosis process and offered to refund $40 of the $139 service call charge. As this is a known problem, I feel I should not have had to pay the service call if all they were going to do was refer me to Samsung. I told him to keep the $40 because I disagreed with his offer. I now have a service call in with Samsung and even though the refrigerator is out of warranty, they told me it will be a free replacement. Call Samsung at 1.800.726.7864. I don’t know but it makes you wonder how many other products have similar issues that AK just refers you to the manufacturer after the service call is charged.
Description of Work
Refrigerator ice maker
Category
appliance repair
Cost
$139
John A.
12/12/2021
carla B.
04/30/2021
Amazing! We saw water puddling on the floor in front of the freezer at about 1pm in the afternoon and quickly surmised the refrigerator/freezer was not cooling. I consulted Angie’s List and found Appliance King. Jordan, our Uber professional Appliance Tech, came by quickly, diagnosed the problem(s), which also included the dispenser/ice maker not working (postponed repair due to the pandemic), quoted us for both repairs, ordered the parts, repaired within days..professional and easy! Our repair wasn’t going to be inexpensive no matter who we used because of the model of frig, but I used their Angie’s coupon(kismet) made it better!!!!
Description of Work
GE Monogram Compressor board/Water Dispenser & Ice Maker
Category
appliance repair
Cost
$453.23
Hire Again?
Yes
Elizabeth C.
02/12/2021
The technician, Ryan Moore, came at the scheduled time after advising us of his coming 20 minutes before, as promised. He immediately found the cause of the problem : our sink garbage disposal had been changed two days before by somebody else and the new one was not properly installed. Ryan fixed it and everything is now fine. Charge was reasonable. Our previous contact with Appliance King of America's head office to organize the repair was also professional and courteous. We are fully satisfied and highly recommend this company which we did not know before and which we selected from Angie's list.
Description of Work
Our dishwasher did not drain properly and soapy water was leaking out.
Category
appliance repair
Hire Again?
Yes
m J.
01/13/2021
Appliance King was very responsive to our inquiry. We were able to quickly schedule an appointment. The service tech was personable and worked to solve the issue with the freezer quickly. An Appliance King representative even followed up, personally, (no robo call!) after the service call to make sure everything was in order. We are very pleased with the service provided and highly recommend using them for your appliance repairs.
Description of Work
Freezer repair; freezer was not cooling.
Category
appliance repair
Hire Again?
Yes
Jan S.
11/30/2020
Cindy M.
11/14/2020
Tom N.
09/21/2020
Dan G.
05/04/2020
Called them on Saturday and left message - waited with food spoiling in my fridge til Monday afternoon before calling someone else, who came right out and did the repair at a very fair price. These guys finally get back to me on TUESDAY! No thanks.
Description of Work
refrigerator repair
Category
appliance repair
Service Provider Response
Mr. [Member Name Removed], I am so sorry we missed your message sent through Angie's List. Our office manager who usually monitors this inbox is working from home in a limited capacity due to her risk factors associated with the COVID-19 pandemic we are experiencing. I did confirm we never received a phone call or voicemail from you on Saturday. However, again my apologies that we did not get back to your Angie's List message sooner. We have reassigned responsibility for monitoring our Angie's List inbox so this does not happen again in the future. Our office is known for its incredible responsiveness, and we hope you can experience this great level of service we have become known for at some point in the future. Thank you, David Costanzo Owner Appliance King of AmericaAnn S.
04/07/2020
What a wonderful company to work with: From Ryan who addressed the problem to Julie & Diane (who found the right one at a discount price) to Jordan who came the next day to do the installation. Jordan went over and above to install the refrigerator. Very seldom do you come across a company (family owned) that does it all and cares about its customers. This is a very difficult time to say the least, masks were used by all (including our family), and so we were able to replace our refrigerator in one day. Thank you Appliance King of America!
Description of Work
Refrigerator not working; repair no longer under warranty. Bought a new GE Refrigerator, came back the next day, and installed new refrigerator
Category
appliance repair, appliance sales
Cost
$1,300
Hire Again?
Yes
Service Provider Response
[Member Name Removed], Thank you so much for this incredible review!!! It looks like you were helped by almost every member of our team!! This makes me incredibly proud and we really appreciate feedback like this! Hope you are loving that new refrigerator! Thanks again, David Costanzo Owner Appliance King of AmericaDavid G.
02/01/2020
Francine S.
01/25/2020
They are very good company. They are trustworthy, efficient, honest, and they work with the customer, that makes the company stand out. If they are late, they will let you know. I recommend them always and they are the best of the best. Family owned company and David knows his stuff and all of his technicians.
Description of Work
They ordered parts for my refrigerator.
Category
appliance repair
Hire Again?
Yes
Nicole C.
10/05/2019
Sid K.
08/08/2019
All service and communication were excellent end to end. They received my phone call and sent a repairman the next day. He evaluated the problem. We paid the fee for the evaluation, which was then applied to the final bill. The part was hard to find, but he found it and got it for us within two business days. He came out first thing when the part was done. The dispatch service did an excellent job coordinating his visit. He fixed the oven and cleaned things up excellently and very quickly. He was very friendly and gave us some great tips, too. The charge matched the estimate exactly, and was a reasonable price for excellent service.
Description of Work
Replaced failing fan motor and fan inside oven.
Category
appliance repair
Cost
$400
Hire Again?
Yes
K F.
07/30/2019
Repairman was courteous enough but just lackadaisical and uninterested. We asked for an opinion as to whether to repair or replace and his answer was, "I don't know, it's up to you." He then told us it was a switch and to replace it involved laying down a mat, pulling the machine out, and taking something apart. It was obvious he didn't want the job at any cost and then told us about the machines they sell and somewhat disparaging other brands. We ate the $90 and went to Lowes for a new one. The installer we hired through Lowes was courteous, neat, efficient, and took pride in her work. Wish we'd started there.
Description of Work
Evaluate reason dish washer running, but not cleaning
Category
appliance repair
Cost
$90
Everett R.
07/27/2019
The appointed time for the service appointment was 1100am to 200pm. At 145pm the provider called to say the technician was running late. I said forget it - you have screwed up most of my day. Everett Rawlings
Description of Work
Clothes washer not wringing water out properly
Category
appliance repair
Cost
$129
Service Provider Response
Hi Mr [Member Name Removed], I am very sorry we were running late on the day of your scheduled service. While missing a time window is very rare, due to the nature of our business sometimes technicians do get stuck on a job earlier in the day. In this instance, the technician got held up on the job right ahead of yours. When he realized he would not be to you on time he called the office, and we in turn called you to let you know what was happening. In response you told the office staff "Don't worry about it" and hung up on them. Not clear whether you intended to cancel(or if you weren't worried the the technician was running behind), I personally was in the office and gave you a call. You then informed me to cancel and hung up on me. I do take full responsibility, and again, am very sorry we were unable to meet our window. We are a small company who is committed to stay at each job as long as it takes to complete it. This sometimes comes with unanticipated delays on any given job, and in these rare cases all we can do is call to keep you informed like we did in this case. We are currently testing software where customers will actually be able to track their technicians and hope to have this rolled out soon. We have been servicing Palm Beach County since the 40's, and truly care about our customers. I hope we have an opportunity to redeem ourselves in the future and show you how we earned our reputation here on Angie's List and around the web as the top reviewed local appliance servicer in our area. Thank you, David Costanzo President Appliance King of AmericaHenry M.
07/16/2019
Robert O.
05/15/2019
Robert O.
03/14/2019
WOW!!! FANTASTIC. Joseph was a real pro who immediately knew what to do and help wife and I understand how to eliminate issue causing noise in the future. He called before arrival, was on time, excellent customer relations and patient with our questions. Did not try to “upsell” more services or repairs. Great experience!!!!
Description of Work
Noise from refrigerator sounded like bad evaporator fan
Category
appliance repair
Cost
$89
Hire Again?
Yes
john W.
02/14/2019
mike N.
01/29/2019
A technician (Ryan) from Appliance King of America looked at the range and advised me the touchpad was defective and needed to be replaced. The part was ordered and in less than a week the new touchpad installed. The range now works perfectly. Because I do not have the knowledge to know what the price of this repair should be I rated the price as fair. The price seemed high but what repair today is not expensive?
Description of Work
A defective touchpad was replaced on a Kitchen Aid electric range.
Category
appliance repair
Cost
$470
Hire Again?
Yes
Adam R.
01/23/2019
David was helpful in diagnosing our issue and although the news was not what we wanted to hear, he did a great job informing us of our options and helping us to figure out if we should replace or fix our machine. He takes the time to explain things, and is thourough in his inspection.
Description of Work
Washing Machine Maintenance
Category
appliance repair
Cost
$190
Hire Again?
Yes
Richard B.
11/27/2018
First visit received a prompt estimate. Second visit problem was fixed. Ryan was highly knowledgeable about the machine, a Maytag and had worked on hundreds. I was a pest asking questions as he took the machine apart, replaced the part and put it back together. Which was not an easy job on a stack. On top of being proficient and exacting Ryan was also personable. Would highly recommend their service and his work.
Description of Work
My washing machine would not advance to wash. The dial would not pour water into the tub.
Category
appliance repair
Cost
$330
Hire Again?
Yes
Joel B.
10/19/2018
When ice maker stopped we looked at Angie's list. Saw good reviews of local company. Called. Set a time to check problem. Arrived as scheduled. Diagnosed and explained problem, a common Samsung mess. Returned with needed parts two days later. Performed and explained repair. At least at this point repair successful. Technician also gave suggestions for future maintenance by homeowner. Technician was personable, efficient and cleaned up. Also performed minor extra work, cleaning coils, for no charge. Accepted Angie's coupon which provided a nice saving. Office staff was responsive and pleasant
Description of Work
Repair Samsung Refrigerator Ice maker
Category
appliance repair
Cost
$500
Hire Again?
Yes
Service Provider Response
Thank you for your kind words! It was a pleasure serving you!Other Information
Services Offered
Services Not Offered
HVAC, Hot Water Heater
Licensing
Licensed
- Trade License Number
- 200420929
- Trade License Locale
- Florida
- Trade License Authority
- State of Florida
- Trade License Expiration
- 12/31/2021
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
We are performing all services with safety of our customers and team members first of mind. All service staff will wear masks at all times in your home. In addition we have issued every field employee hand sanitizer which will be used, at a minimum, before and after every job. All of our calls are screened for potential symptoms and our employees are checked regularly. Rest assured as a company we take this situation serious and take every precaution to protect us all.
Health & Safety Measures
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.