TST Total Restoration LLC
About us
Call us directly to schedule your appointment today. Locally owned and operated, TST Total Restoration LLC has been exceeding customer expectations since 1986. Our team specializes in water damage and restoration, carpet and upholstery cleaning, and tile & grout cleaning. We have high powered truck mounted units that are equipped to clean condos up to 8th floor units. We have over two decades of experience in cleaning and maintaining commercial and residential flooring, upholstery, tile, and water damage. We also specialize in hurricane damage. Since 1986, our number one goal has been customer satisfaction, and over the years we have continually raised the bar in exceeding customer expectations. In fact, we even guarantee our services; if at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.
Business highlights
Services we offer
& Home Restoration, Carpet & Tile Cleaning, Hurricane Damage, Water Damage
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 8% | ||
| 8% | ||
| 4% | ||
| 1% |
"[removed member name]Thank you!"
I am very glad we called Brad to have the job finished within 24 hours of calling and he did a great job we will use him again and refer him to our friends and neighbor's.
"(Member name removed) it was more like 1300 sq feet.:) Thank's for the business."
"Tile cleaning chemical was a new try, it was bad and we did go back twice, and that was not a problem.Told her to call me and let me know how it looked. And with the new chemical would have taken care of the problem, only we did not receive a call. We would have went back a third time and final time."
"T.S.T. Never demands a price upfront.look at the job and discuss with the customer if the customer agrees we go forward,want our customers happy. If the price was to high he could have told me and we could have worked it out ,or could have refunded his money. His call. Nothing was mentioned. Brad Tanner"
"Could not recommend anyone who could go to the third floor for tile,need high pressure unit. Portables are not affective and that is what I told her and said sorry I could not help.. A C?"
"$80.00 grout cleaning? One B grade,the rest A's, Overall B ?"
"Thank You My Pleasure. Brad Tanner owner"
"Thank You"
Provider warned us this could be the case and was a straight-foward, hard-working person to deal with
"I read the review, what's with the beeees?:("
The day of the move/cleaning, the owner and I were in contact, and he arrived late in the day, right when I needed him to, and he worked after hours and through a torrential rainstorm to get the carpets cleaned. Because of his willingness to work with my uncertain timeline, I was able to leave town that evening for the long drive to my new house.
I would highly recommend TST. Great owner and great service.
Thank you Brad for a job well done.
"New from the beginning of our phone conversation ,I should have refunded the deal.Very short with me and fast.Went to her home rooms of carpet were much larger than the square footage.Three large area rugs cleaned by myself personally. Then tile comes up .Kitchen and bathroom covered the square footage and time told her that before I started. When we finished she noticed the difference in tile and was very unhappy,day and night difference.So I went on and did dining room, living room hallway and laundry room.All the tile in her home. Cancelled a appt I had because of the size of the job we were not expecting over the phone.Took complete advantage of my special.Tile alone would have cost her $500.00. Brad Tanner owner"
"Six months ago, no contact from the customer from day one. If their was a problem we would have went back.Never saw so many negatives without being contacted.We never do work like this customer has not responded.We will go back and take care of problem only the time frame has my company a little lost. We go over all our customer reviews and contracts?? Brad Tanner Owner"
these people really worked hard and our carpets were the cleanest and prettiest they have been since we owned the house 12 years ago. they payed extra attention to areas i pointed out and even offered to come back to help put the furniture in place as we had moved everything before they arrived.
i will call them for the same job next year!
"16 months later,you write a review, at that time I was working two jobs. And yes I was raising a young daughter at that time who moved down here to live with me from Cleveland. My current reviews are a full time company and I never complain. Nothing else to say about this than a person who was not in a very good mood the day in May when she decided to vent and hurt a company that excel's at what we do. Brad Tanner owner."
"Declining to do pencil thin grout,is because of past experience,it never ends up to my expectations,and the time would have been more than twice. Tile cleaning standard in the industry is .50 cents a square foot. I was at .25 cents a square.That is our company policy,if It can't be done perfect we pass on the job"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
25261 Fairway Dunes Ct, Bonita Springs, FL 34135
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