GGL & Sons Construction, Inc.

"It was a pleasure to work for you. Thank you so much for this report and your recommendations and the resulting engagement of GGL and Sons Construction by many of your neighbors for their own projects. You and your neighbors are great hosts. You, along with fellow condo owners, the management of the buildings and the guard downstairs, made it comfortable for us to serve you."

"COMPANY RESPONSE: We are GGL and Sons Construction. Not P & T. We DID estimate the full reconstruction of the condo that was totally consumed by fire. We're glad no one was hurt and the damage was limited to the particular condo. It was unfortunate for the member that the tenant made a bad mistake with the oven. Burned out the kitchen totally and very badly damaged the rest of the apartment. Even the windows were broken. Heat and smoke damaged everything. Full reconstruction includes electrical wiring and plumbing supply and waste lines, framing (studs), drywall, bathroom shower walls, tile, flooring, lighting and plumbing fixtures, appliances…. We would have loved to do it but the property value was not there and the member chose another path. It was a pleasure speaking and dealing with the member. Best of luck to the member in the future. Sincerely, George Labbad."

"Our files show no record of a formal meeting/estimate with this member. The member states that we did not even discuss the job. It is not our practice to give a price (and how can anyone give a price) “”without even discussing the job””. All our estimates are formally prepared with great detail and emailed to clients. The scope of work in this case is unknown – since it was not discussed. This report seems unfair. At GGL and Sons Construction, we are proud to use higher quality materials, experienced labor and high-end workmanship. We also bring electric and plumbing services up to code with licensed and insured subcontractors. Our clients enjoy our skill, knowledge, and experience on every job and we understand if these factors are sometimes not in a homeowner's budget."

"Thank you for your comments. It was our pleasure to get your sister’s home repaired and ready for her to move back in. We are always available for any future work. One call to GGL and Sons Construction is all you need. We look forward to painting the exterior of your house. You will be very happy with the results. Your home’s exterior will be new for at least 15 years while your neighbors look to repaint every 7 or 8 years. Your homeowners’ Association will never send you a letter to repaint the exterior."

"Sometimes a second meeting is a good idea to see if a client and a contractor are on the same page. Our records show no formal estimate having been prepared in the above name. So the initial meeting may have just yielded a ball park figure without exact specifications. The scope of work from each contractor bidding on the same job will always vary, especially if the next contractor is given a different scope of work than the previous contractor, making the previous contractor’s initial verbal estimate too expensive. At GGL and Sons Construction we pay attention to every detail and take care of unforeseen conditions without extra costs or even mentioning to our clients. Our methods of work are sound and long lasting. We pay attention to structural issues and all building codes. We set great standards and focus on customer service. Our experience and skill as well as those of our network of licensed and insured professionals are valuable assets to our past, present and future clients. Payroll, payroll taxes, liability insurance and workers compensation insurance and other government regulations are reflected in our pricing. All regulations are designed to protect clients. From time to time we lose work to entities that may not be working under all regulations, codes and requirements. When you bring the right people, the right things get done!"

"We hope the client will call again. We answer all emails, phone calls and voicemails. If one voicemail was missed or does not come through - and it happens every couple of months on a cell phone line - we apologize. We use a cell phone because we want to answer calls when we are on a job site, on a ladder or on a roof. There are two other phone numbers available in the contact us page on our website. We are happy to hear from clients who call a second time even if they're sure they left a voicemail. We are always grateful for a second chance."

"I'm so happy you are satisfied with our service. Please call on us again. I trust you received the itemized invoice. If not, I’m sending it again. The leak repair was not charged to you. Only a diagnosis was intended. We are happy we fixed it. You are worth the time and expense. Our guys were there anyway with materials and tools. What’s another few hours for a great Angie’s list member? We are glad you called on us. One call does indeed do it all. Please let us know about your decision regarding the hurricane shutters. Regards, George."

"We are always reluctant to give estimates on the phone. We cannot force a visit if we are not invited or if the client refuses to set an appointment. We insist on viewing properties but once in a while a client wants to have an idea of price during the initial phone call. We decline such pricing practices of pricing over the phone, We do not recall the named member. We recall speaking to a young lady who was very courteous in avoiding an estimate appointment, maybe for security reasons. So the one time we give a ball park figure over the phone we get this report possibly by a third party. Very unfair. We always go in person to check for conditions that need repairs or painting or remodeling. Our attitude is the most cordial and jovial. We love to meet new clients and are eager to make and attend appointments."

"It was indeed a pleasure to work with you. We hope you enjoy your repeated visits to South Florida. Thank you for keeping in touch and we are always ready to do more for you and yours. Next time you are in town call us. We'd love to stop by and say hi. Best, George."

"Thank you so much for the kind review. We are looking forward to hearing from you and working on your projects. We will accommodate your schedule. That's easy. The work will definitely be done the way you want it done. Fussy clients are the best clients. They know what they want and that makes it easy for us to give it. So call on us when you are ready."

"Thank you for writing about us. It was a small job and you were a gracious hostess. We await your call for us to come back and take care of more projects at your home. We still have our notes on items we discussed and will be ready to estimate when you call. Regards, George."

"It was a pleasure to work with both of you and develop a plan for the remodel of your kitchen. We are glad you liked our previous work. It is just as important to us to receive great reviews from potential clients such as you about work we already finished for others. We look forward to someday meeting again and getting a great project done for you. Keep an eye on us. We'll be there for you. George."

"Wow, this is a first -- awesome pictorial of the work. We appreciate your comments and thank you for your review. You were both wonderfuls hosts during the two and half weeks of work. We look forward to serving you again. We're just a phone call away. All the best thill then, George and Greg."

"So glad we could be of help. Thanks for the comments. We very much appreciate your taking the time to write about us. We (are licensed and insured) and our network of licensed and insured professionals are ready to take care of any issues from air conditioning to plumbing to electric. Anything from landscaping to roofing and everything in between. One call does it all. Best, George and Greg."

"Repairing the knockdown on the ceiling was a very small part of a larger project including repairing and painting the master bath ceiling damaged by a roof leak, painting baseboard molding behind a heavy fish tank stand, and repairing and painting part of the family room wall. We know what we are doing and we explained the proper repair procedure. The customer was inwilling to pay for a proper repair and asked us to patch. In fact prior to commencing work the client accepted our estimate including our statement that the scar would be visible."

"Thank you for your kind comments. The lead time on the cabinetry was longer than estimated due to higher volume. It seems that the economy is picking up and service and product providers are scrambling to get jobs done. It's wonderful. The pictures were sent. It was a pleasure working on this project. You are a great client and you made everything easy. Call on us for the next repair/remodel you need. We look forward to working for you again."