Dragon Plumbing Inc
About us
Dragon Plumbing is a full-service plumbing company serving the entire Central Florida area since 2001.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Backflow Testing, Disposals, Drain Cleaning & Inspection, Faucets, Fixture Repair & Replacement, Jet Washing Leak Detection, Re-piping, Remodels, Repair & Installation, Toilets, Tub & Shower Valves., Water Filtration Systems, Water Heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.759 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 2% | ||
| 3% | ||
| 5% |
Showing 26-50 of 59 reviews
William P.
Feb 2014
Arrived on time. Drew was friendly, very professional, and worked quickly. It was a pleasure doing business with Drew and Dragon Plumbing. I will recommend them to all my friends!
Maryann M.
Feb 2014
They were punctual, professional, patient, and very nice.
Linda M.
Feb 2014
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LISA J.
Jan 2014
We had attempted to replace our toilet (which we have done before) but the flange fell apart and the job became more than we could handle. I called Dragon Plumbing on Wednesday morning, and they were able to send someone that same day.
Drew arrived on time and was very pleasant and professional. He replaced the flange, installed the toilet, and grouted around the edge. We have used Dragon Plumbing before and would certainly use them again.
Drew arrived on time and was very pleasant and professional. He replaced the flange, installed the toilet, and grouted around the edge. We have used Dragon Plumbing before and would certainly use them again.
Morris W.
Dec 2013
Just an Awesome experience from the first call to the finished product. Quick to respond, arrived timely, very professional, completed job in short order with a fair price. No Oversell, No BS, Just a great company. If I ever need a plumber again got their number on the water heater for an easy find. Thanks Dragon - kudos
Don S.
Dec 2013
Went efficiently and quickly.
Michael F.
Dec 2013
The repair guy arrived right on time actually a little early. Looked at the broken toilet figured out the problem in a couple minutes went to the truck where he had all the parts he needed. Came back in fixed the toilet done works great. Super fast! I thought it was a little expensive but there was an Angie's list coupon for 5% off. Anyway great experience and fast and friendly.
Becky R.
Nov 2013
Our toilet has been making a loud screeching noise for the past few months. It started doing it every once and a while, then every third time, every second time, then it was eventually every time. I did some googling and drank a pitcher of overconfidence so I thought I could fix it myself.
Well, I got stuck on Step 1b so I decided to call Neil at Dragon Plumbing to see if they could come out and finish the job. The first thing he told me is that they don't install home improvement store parts because they guarantee their work and those parts aren't reliable. He then asked me a few other questions about the age of the home, the kind of sound I was hearing, and he then informed me that the toilet I have is a junk builder toilet that probably won't last much longer anyway. He then said that he can replace the guts for $185 or get me a brand new toilet for $425.
Once the tech (Jason) got to our house, he confirmed Neil's suspicions, telling me that these toilets just come in a cardboard box that says TOILET in all black letters, no labels or names of any kind. He said it's no problem to replace the fluid valves but the porcelain is starting to decay so I'd only be putting off the inevitable. He then told me that they were having a sale on Toto toilets for $525 (only $100 above the standard) and that this toilet would never be any trouble.
He was in and out in about an hour, work was fast, efficient, technicians were pleasant all around. I will definitely use Dragon for any future plumbing needs, they were fantastic!
Well, I got stuck on Step 1b so I decided to call Neil at Dragon Plumbing to see if they could come out and finish the job. The first thing he told me is that they don't install home improvement store parts because they guarantee their work and those parts aren't reliable. He then asked me a few other questions about the age of the home, the kind of sound I was hearing, and he then informed me that the toilet I have is a junk builder toilet that probably won't last much longer anyway. He then said that he can replace the guts for $185 or get me a brand new toilet for $425.
Once the tech (Jason) got to our house, he confirmed Neil's suspicions, telling me that these toilets just come in a cardboard box that says TOILET in all black letters, no labels or names of any kind. He said it's no problem to replace the fluid valves but the porcelain is starting to decay so I'd only be putting off the inevitable. He then told me that they were having a sale on Toto toilets for $525 (only $100 above the standard) and that this toilet would never be any trouble.
He was in and out in about an hour, work was fast, efficient, technicians were pleasant all around. I will definitely use Dragon for any future plumbing needs, they were fantastic!
Nicole L.
Nov 2013
Drew came out to the house and was there 4 hours getting the job done. We also used Dragon plumbing a week prior to recoonect the kitchen sink and garbage disposal. Drew also came to the house then as well. He was very professional. When I called to ask if I could get service on the day of they were very gracious and worked me in.
Randy W.
Sep 2013
The repairman arrived on time and was very friendly but was unable to fix my leaky fawcett. Still they charged me $125 its still dripping. I really don't understand why they couldn't fix it. I am very disappointed.
Response from Dragon Plumbing Inc
"(removed member name), I am sorry that you had a bad experience and understand your frustration. I would like to extend the offer to you for us to come out at no charge to try and rectify the issue. We stand behind our work and would like to have the opportunity to make things right with you."
Veronica B.
Sep 2013
The work was completed within about an hour and my hot water is back on.
Response from Dragon Plumbing Inc
"[member name removed], I am glad that Jake was able to service you and take care of your issues. It is only with reviews and customer response that we are able to learn how our field personnel are doing, so thank you for the response. Please let us know if we can be assistance to you for anything else."
Paula M.
Aug 2013
After just moving into our home, the first time I tried to use the dishwasher it crapped out. I called our home warranty company to have them service it. As it turned out, it was not repairable. I got a nice new one through the warranty, however, I was called after I took delivery and was told I needed to find my own installer and that I had to pay upfront and get a reimbursement after the fact. They had no one in the area that would or could do the install. It was quite a headache with all of the calls having to be made for authorization numbers etc. This was needed for me to get reimbursed for the labor costs. I got on Angies of course to find a plumber to do the install. Dragon Plumbing was right up there on the list, so I called. The office manager (Jan) was extremely helpful and we were able to schedule someone in right away. I was hoping to get the tech that had been written about so highly, and lo and behold that's who showed up at my door. Jake was friendly, courteous, extremely knowledgeable, and didn't hesitate when I told him I needed him to talk with the warranty company for the approval authorization. Do not hesitate to call Dragon Plumbing. Very professional and helpful.
Response from Dragon Plumbing Inc
"[member name removed], I am glad that we were able to service you when you needed. If you need any further assistance in the future do not hesitate to call us."
Sharon G.
Jul 2013
Everything was fine and dandy. Jason was punctual and very professional. It took Jason less than one minute to locate the problem in our master shower.... that told me a lot about his capabilities... because just the day before, a plumber from another company was at our home for an hour and a half and could not locate the problem. It seems that when our home was built (less than one year ago), the drain pipe in our master shower, which is located on the second floor of our home, was not properly installed. A larger pipe was jammed around a smaller drain pipe to close the gap. There is a small gap between the larger pipe and the smaller pipe and there is no seal whatsoever thus allowing water to leak onto the ceiling below in our breakfast area. The solution: cut the sheetrock from the ceiling in the breakfast area, remove the shower drain pipes (larger & smaller ones) and replace with shower drain pipes the proper way---the way it should have been done when the home was built.
The washer drain issue: Jason used a black and white camera in the sewer drain pipes to try and determine where the problem was and did not see any issues from the sewer pipe outside our home to the street. The black and white camera is not sufficient to trace pipes from the sewer pipe to all the pipes in our home, so he suggested he come back with their color camera (an additional cost of $312.50) to investigate further. He will be returning tomorrow with the color camera.
I do have one regret, I wish that Dragon Plumbing had been the plumbing contractor that the homebuilder for this neighborhood used when our home was being built.
I have nothing but the highest of compliments to say about Dragon Plumbing... from Miss Jan--- who I originally spoke with when I called and made arrangements for someone to come out--- to Jason, who came Saturday to locate the source of the leak.
The washer drain issue: Jason used a black and white camera in the sewer drain pipes to try and determine where the problem was and did not see any issues from the sewer pipe outside our home to the street. The black and white camera is not sufficient to trace pipes from the sewer pipe to all the pipes in our home, so he suggested he come back with their color camera (an additional cost of $312.50) to investigate further. He will be returning tomorrow with the color camera.
I do have one regret, I wish that Dragon Plumbing had been the plumbing contractor that the homebuilder for this neighborhood used when our home was being built.
I have nothing but the highest of compliments to say about Dragon Plumbing... from Miss Jan--- who I originally spoke with when I called and made arrangements for someone to come out--- to Jason, who came Saturday to locate the source of the leak.
Response from Dragon Plumbing Inc
"[member name removed], that is why we sent Jason to you. He is one of our best guys and excellent at figuring odd things out. I hope that you have no further issues and can enjoy your new home the way it should be."
Scott N.
Jun 2013
It was a holiday (Memorial Day). We called late in the morning. We had contacted other plumbers who were going to charge us extra or not be able to come for several days. Jake arrived shortly after lunch and was finished in time to go to his own cook-out. He was polite, quick and courteous. There was no extra charge due to it being a holiday.
Response from Dragon Plumbing Inc
"I am glad that Jake was there to help you out. We always love to hear great things about our employees. I am glad that he was able to get you fixed before your holiday celebrations were under way."
Carol R.
May 2013
Jake was great We had a problem with our guest shower in our new home. I couldn't turn it on and we needed the shower head replaced. He was always respectful and asked before he did anything that would affect the bathroom. He replaced the faucet and shower head in a timely manner and cleaned up after himself. We will definitely be using them again.
Response from Dragon Plumbing Inc
"I am so pleased to hear that you had a great experience with our company. Our company strives on word of mouth advertising and without great technicians like Jake it would not be possible. We look forward to serving you in the future."
Marilou R.
Mar 2013
My husband had attempted to fix two leaking faucets that had been leaking for some time. We finally broke down and called a plumber (Not Dragon Plumbing). I did not have a good feeling when the plumber arrived and started working. The first attempt was on the kitchen faucet. He worked unsuccessfully to unscrew a vital piece of the faucet and after about 30 minutes of doing the same thing over and over, he pronounced the faucet's screw threads were stripped. Next he started on the bathroom faucet. After at least 20 minutes, he pronounced that the "collar" on the faucet was also stripped and he could not remove it without busting the fixture.
After watching this plumber spend so much time doing the same thing over and over with no results, I just kindly told him to go. He was in our house for about 55 minutes.
Then we called Dragon Plumbing. (Looking back, I feel when Jason arrived, it was just like Super Man coming to the rescue).
He got right to work and had the unscrewable screw off in about 5 minutes! (Oh joy!) The kitchen faucet was completely fixed and "ready to go" in a short time. Next he tackled the bathroom faucet. Here he met a big, big problem. But with his knowledge, a good assortment of plumbers' tools, and some hard work, Jason successfully completed the job...and we did not have to get new fixtures.
Jason was out of the house in less than an hour. Amazing!
After watching this plumber spend so much time doing the same thing over and over with no results, I just kindly told him to go. He was in our house for about 55 minutes.
Then we called Dragon Plumbing. (Looking back, I feel when Jason arrived, it was just like Super Man coming to the rescue).
He got right to work and had the unscrewable screw off in about 5 minutes! (Oh joy!) The kitchen faucet was completely fixed and "ready to go" in a short time. Next he tackled the bathroom faucet. Here he met a big, big problem. But with his knowledge, a good assortment of plumbers' tools, and some hard work, Jason successfully completed the job...and we did not have to get new fixtures.
Jason was out of the house in less than an hour. Amazing!
Response from Dragon Plumbing Inc
"[Member name removed], I am glad that we were able to help you out with your needs and very glad that Jason was able to get your problems solved."
Donald F.
Mar 2013
I always make comparative bids for price and service and Dragon Plumbing was the best at both. I made 4 comparative bids.
A very nice lady gave me a quote over the phone and it really did cost that much after installation.
The plumber came out at a convenient time and did a great job.
I used Dragon Plumbing about 5 years ago for an emergency leak, which I thought would cost hundreds of dollars, but it didn't. We all know how nice of a surprise that is, especially when it comes to plumbing. I was happy to see them on your list.
Dragon Plumbing deserves an A+!!
A very nice lady gave me a quote over the phone and it really did cost that much after installation.
The plumber came out at a convenient time and did a great job.
I used Dragon Plumbing about 5 years ago for an emergency leak, which I thought would cost hundreds of dollars, but it didn't. We all know how nice of a surprise that is, especially when it comes to plumbing. I was happy to see them on your list.
Dragon Plumbing deserves an A+!!
Response from Dragon Plumbing Inc
"[Member name removed] I am glad that we were able to help you out, although we are not able to price everything over the phone when we do give a price quote we try to stick by it as much as possible. We look forward to helping you out in the future for your plumbing needs."
James S.
Feb 2013
My overall experience with them is very good. Their price is a little bit higher than normal but they were able to complete their job well.
Response from Dragon Plumbing Inc
"I am glad that you had a good experience with us and I hope that our prices were very competitive with other area plumbers. If you ever need us again please call us and we will be glad to help."
Garry H.
Jan 2013
I had been looking for a competent plumber for some time. I can honestly now recommend Dragon Plumbing to all, they are the BEST
Response from Dragon Plumbing Inc
"I am glad that we were able to meet your needs and get you some comfort. We enjoy reading the nice comments from our customers as without you we would not be here. Thank you"
John V.
Oct 2012
Jason was on time and proceeded with repairs in a timely fashion, He worked in a very diligent manner and cleaned up before processing the bill.
Response from Dragon Plumbing Inc
"I am glad that your experience with our company was satisfactory, we strive to do a professional and courteous job with every customer and enjoy seeing comments like yours. Please be sure to recommend to all your family and friends and if you hace any issues just feel free to call us. Thank you"
Michelle W.
Sep 2012
Dragon Plumbing did an outstanding job. They were responsive in setting up the appointment. The technician, Jason, was prompt, courteous, knowledgeable and efficient. The repair work was finished quickly and correctly with no issues remaining after he was done. The pricing was competitive and I will definitely call them again the next time I need a plumber.
Response from Dragon Plumbing Inc
"I am glad that Jason did a superb job for you Customer. We always hope that are plumbers are courteous and professional and with reviews like this it shows that we have the best plumbers out there. Thank you for the great review."
E.J. S.
Sep 2012
The repairs went smoothly and we were able to ask about other items which the previous owner had modified. These items were also taken care of quickly and professionally. It turns out that the toilet itself was cracked and had a leak which was not visible. This was not something I think Dragon Plumbing or the repairman could have easily found. We did have to replace the entire unit.
Response from Dragon Plumbing Inc
"I am glad that we were able to help you out with your issues. If you need anything else please feel free to call on us again."
Crista P.
Aug 2012
The plumber was prompt and took care of the work needed. He was courteous and Dragon Plumbing was very easy to do business with.
Tina R.
Jul 2012
Jason arrived on time and was very professional. Fortunately, my plumbing problem turned out to be something simple. Jason also gave me a few tips that would save me money in the future. I would definitely recommend this company to anyone!
Response from Dragon Plumbing Inc
"I am glad Jason worked out for you so well. We are in the business to help people not scam them and when there is just a simple problem we will not try to make it into a bigger problem to try and get more money from you. We look forward to working with you in the future for all your plumbing needs."
Heather N.
Jun 2012
I have used them and they are terrific. They have done a garbage disposal, a couple of toilet repairs and some leaky faucets. Their prices are reasonable. I would recommend them. They are good.
Response from Dragon Plumbing Inc
"Thank you for the response Member, we are always glad to hear great things from our customers."
Licensing
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FAQ
Dragon Plumbing Inc is currently rated 4.7 overall out of 5.
Dragon Plumbing Inc accepts the following forms of payment: CreditCard
No, Dragon Plumbing Inc does not offer free project estimates.
No, Dragon Plumbing Inc does not offer eco-friendly accreditations.
No, Dragon Plumbing Inc does not offer a senior discount.
Yes, Dragon Plumbing Inc offers emergency services.
No, Dragon Plumbing Inc does not offer warranties.