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About us
Nestled in the heart of North Wilmington, Joe Shilling Auto has been serving the community as a family-oriented auto repair shop for over four years. The team of seasoned mechanics, who took over the reins from the beloved Joe Shilling, brings an added personal touch to their AAA-approved and Repair Pal-partnered services. Specializing in engine and transmission replacements, Joe Shilling Auto handles most domestic and foreign vehicles, offering a comprehensive approach to your automotive needs, from routine maintenance to complex repairs.
Business highlights
5 years of experience
Services we offer
We do all general repairs on all systems of all vehicles, such as heating/cooling, electrical, fuel injection, brakes, and specialize in transmissions.
Services we don't offer
Body work
Amenities
Warranties
Yes
Accepted Payment Methods
- Financing Available
- CreditCard
Our recent projects
- 2
Assorted photos uploaded by JOE SHILLING INC
Reviews
4.716 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 6% | ||
| 6% | ||
| 0% |
Filter reviews by service
Showing 1-16 of 16 reviews
Dennis W.
Sep 2021
It was good, everything was excellent and I recommend them to my son.
John D.
Sep 2017
Quick easy and done right. Identified the problem right away. Call from mechanic to confirm issue before starting the repairs. Owner, office staff and mechanic all delivered quick turnaround same day to a new customer. Thanks!
Response from JOE SHILLING INC
"Thanks so much for your awesome review! We love both our new & old customers!"
Ollie J.
Jun 2017
We take it every three to four thousand miles. I also had an issue with my engine light coming on but it was really just a sensor. It was a whole lot less than I thought it would be especially with the engine light on. I have going to them for about 15 years. They are dependable.
Response from JOE SHILLING INC
"Our long-time loyal customers are like a part of our family too, thanks Mr. [Member Name Removed]!"
Gene C.
Jun 2016
Very happy to find a solid, reliable, honest auto shop near my home. Honda dealer told me I needed a new transmission for a mere $5,000. Told me the clutches were burned up. Joe and team found wiring issues on a transmission control circuit. Trans fixed and the clutches are fine. Completed the other non-trans. work quickly and got me back on the road. I already made an appointment for PMI work on my other car with Joe.
Response from JOE SHILLING INC
"Thanks for the awesome review and letting us serve your automotive needs!"
Ollie J.
Apr 2016
unknown
Response from JOE SHILLING INC
"Thanks Mr. [Member Name Removed], we appreciate your business and excellent reviews!"
Amir C.
Nov 2015
unknown
Response from JOE SHILLING INC
"Thank you so much [member name removed] for your business and the great review... not sure where else you'd get a 3 year/50,000 mile warranty and free towing included in this job for a cheaper price though! Happy Holidays!"
Malcolm C.
Jan 2015
Perfect. Full heat inside the car again.
Response from JOE SHILLING INC
"Thanks for the amazing review, we constantly strive for 100% customer satisfaction!"
Joan M.
Sep 2014
I had been going to them for years. They were taking care of all my oil changes and check ups, but this last experience was so disappointing that I've found a new mechanic. I was willing to pay their premium pricing for awhile because I was satisfied with their service, but as my car got older their service also got worse.
Response from JOE SHILLING INC
"The entire staff here at Joe Shilling, Inc. would like to apologize for any misunderstandings in this case. When we perform service our standard warranty is 12 months/12,000 miles but we welcome you to return with any concerns that you have, anytime! On the rare occasion that parts are unavailable from our suppliers or even the vehicle manufacturer, we will direct customers to the dealer for further assistance, which we did in this case. We usually do not follow up to see if that has resolved the issue, but we like to see every customer satisfied, every time. From classic cars to the latest models, we strive for excellent customer service!"
James B.
Aug 2014
unknown
Response from JOE SHILLING INC
"Thanks for the straight As and for letting us figure out that issue! We strive for excellent customer service!"
Lawrence S.
Aug 2014
We have been using Joe Shilling for about 2 years, since we moved to this area. The shop was recommended to us by a very detail-oriented and knowledgeable engineer friend, and they haven't disappointed. We have had air-conditioning service, routine maintenance, etc. performed on our two cars (both with well over 100K miles on them) and the price is always fair and work done promptly and well.
We always work with mechanic Tom Kelly and he has been great. The office staff are always friendly and professional as well.
The only drawback I have observed is that sometimes it takes several days to get an appointment. None of our needs have been pressing, so I don't know whether you could get an quick emergency appointment for a serious issue.
We always work with mechanic Tom Kelly and he has been great. The office staff are always friendly and professional as well.
The only drawback I have observed is that sometimes it takes several days to get an appointment. None of our needs have been pressing, so I don't know whether you could get an quick emergency appointment for a serious issue.
Response from JOE SHILLING INC
"Thanks for the great review! It's customers like you that have kept our family-run company in business for over 35 years!"
Ann A.
Jul 2014
unknown
Response from JOE SHILLING INC
"Thanks for the perfect grades! We love straight As!"
GREGORY A.
Jul 2014
He was excellent. He was prompt and did the job as scheduled and the work was fine. I am calling him again too.
Response from JOE SHILLING INC
"Thanks for the great review! We look forward to seeing you again!"
Michele S.
May 2014
We visited them and we are probably going to have repair works. We'll set up an appointment in the next month or so when we have a chance. They were friendly and there was no pressure if we wanted to have it done or not. They've been taking time to do what we needed.
Response from JOE SHILLING INC
"Thanks for the good review! We hope you were totally satisfied with the repairs!"
Eric C.
Dec 2013
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Response from JOE SHILLING INC
"Thanks for the good review! Joe Shilling, Inc. does small or big jobs!"
Ollie J.
Aug 2013
It is always good. When they say its a certain price it always is. They are trustworthy. I would recommend them to anyone.
Response from JOE SHILLING INC
"Thanks for the great review! We love our loyal customers!"
Gerard K.
Aug 2013
See above
Response from JOE SHILLING INC
"Thank you for the stellar review and grades! We love new customers!"
Joseph G.
Jan 2012
Had developed a noise while in Florida on vacation which was getting worse, so took the Jeep over to him and he completed it. Actually told me that I probably caused the problem by jacking the car up on the rear and ever so slightly bent the aluminum case. He noted that in time the bearings may go again but didn't have any problems until recently selling the vehicle.
Response from JOE SHILLING INC
"Thanks for the awesome review! Joe has been in business for over 35 years now!"
Stephen S.
Jun 2011
I was massively overcharged for parts!!! If you use this shop, which I do NOT recommend, make sure any parts are quoted separately, so you can double check the charges. I was charged over 40 per cent higher than retail - for example, a so-called premium spark plug wire set was 70.41, when the same is on Amazon for $54 retail, $34 through Amazon. Also, they do not consider an oil change to be part of a tune up, and do did not include it in the overcharged price.
Response from JOE SHILLING INC
"The entire staff here at Joe Shilling's would like to apologize for any misunderstandings in this case. It is our common practice to fully diagnose the customer's complaint and give an accurate estimate, at which time we will get a verbal agreement to go ahead with the work. It is certainly your right as the customer to check around for labor rates and prices, and we think you will find that our prices are competative with other local shops. We do offer warranties on service and parts as well and welcome you to return with any concerns that you may have."
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
JOE SHILLING INC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: Closed
Sunday: Closed
JOE SHILLING INC accepts the following forms of payment: Financing Available, CreditCard
No, JOE SHILLING INC does not offer free project estimates.
No, JOE SHILLING INC does not offer eco-friendly accreditations.
No, JOE SHILLING INC does not offer a senior discount.
No, JOE SHILLING INC does not offer emergency services.
Yes, JOE SHILLING INC offers warranties.
JOE SHILLING INC offers the following services: We do all general repairs on all systems of all vehicles, such as heating/cooling, electrical, fuel injection, brakes, and specialize in transmissions.
Body work