Nestled in the heart of North Wilmington, Joe Shilling Auto has been serving the community as a family-oriented auto repair shop for over four years. The team of seasoned mechanics, who took over the reins from the beloved Joe Shilling, brings an added personal touch to their AAA-approved and Repair Pal-partnered services. Specializing in engine and transmission replacements, Joe Shilling Auto handles most domestic and foreign vehicles, offering a comprehensive approach to your automotive needs, from routine maintenance to complex repairs.
Business highlights
5 years of trusted experience
Services we offer
We do all general repairs on all systems of all vehicles, such as heating/cooling, electrical, fuel injection, brakes, and specialize in transmissions.
It was good, everything was excellent and I recommend them to my son.
Description of Work: Auto Transmission
Rating Category
Rating out of 5
Yes, I recommend this pro
John D.
09/2017
5.0
auto repair
 + -1 more
Quick easy and done right. Identified the problem right away. Call from mechanic to confirm issue before starting the repairs. Owner, office staff and mechanic all delivered quick turnaround same day to a new customer. Thanks!
Description of Work: Power steering cooler replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from JOE SHILLING INC
Thanks so much for your awesome review! We love both our new & old customers!
Ollie J.
06/2017
5.0
auto repair
 + -1 more
We take it every three to four thousand miles. I also had an issue with my engine light coming on but it was really just a sensor. It was a whole lot less than I thought it would be especially with the engine light on. I have going to them for about 15 years. They are dependable.
Description of Work: They serviced both of my cars.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOE SHILLING INC
Our long-time loyal customers are like a part of our family too, thanks Mr. [Member Name Removed]!
Gene C.
06/2016
5.0
auto repair, transmission repair
 + 0 more
Very happy to find a solid, reliable, honest auto shop near my home. Honda dealer told me I needed a new transmission for a mere $5,000. Told me the clutches were burned up. Joe and team found wiring issues on a transmission control circuit. Trans fixed and the clutches are fine. Completed the other non-trans. work quickly and got me back on the road. I already made an appointment for PMI work on my other car with Joe.
Description of Work: Fix transmission, replace fluids, replace variable valve timing control solenoid, flush engine, other.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from JOE SHILLING INC
Thanks for the awesome review and letting us serve your automotive needs!
Ollie J.
04/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: I won't use anybody else. always great service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from JOE SHILLING INC
Thanks Mr. [Member Name Removed], we appreciate your business and excellent reviews!
Amir C.
11/2015
3.0
auto repair, transmission repair
 + 0 more
unknown
Description of Work: Fixed transmission.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from JOE SHILLING INC
Thank you so much [member name removed] for your business and the great review... not sure where else you'd get a 3 year/50,000 mile warranty and free towing included in this job for a cheaper price though! Happy Holidays!
Malcolm C.
01/2015
5.0
auto repair
 + -1 more
Perfect. Full heat inside the car again.
Description of Work: Car interior heat repair - problem eval and heater core flush. Additional feedback on possible ignition issue (which we had also noticed.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from JOE SHILLING INC
Thanks for the amazing review, we constantly strive for 100% customer satisfaction!
Joan M.
09/2014
2.0
auto repair
 + -1 more
I had been going to them for years. They were taking care of all my oil changes and check ups, but this last experience was so disappointing that I've found a new mechanic. I was willing to pay their premium pricing for awhile because I was satisfied with their service, but as my car got older their service also got worse.
Description of Work: I took my car to them to fix my ac. I came to pick up my car and they said it was fixed, but I took it for a spin and found that the ac was in fact not fixed. At that point, they said they needed to order a new part. I took it back again and they said they got the wrong part delivered and would have to re-order the needed part. I never heard back from them.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Response from JOE SHILLING INC
The entire staff here at Joe Shilling, Inc. would like to apologize for any misunderstandings in this case. When we perform service our standard warranty is 12 months/12,000 miles but we welcome you to return with any concerns that you have, anytime! On the rare occasion that parts are unavailable from our suppliers or even the vehicle manufacturer, we will direct customers to the dealer for further assistance, which we did in this case. We usually do not follow up to see if that has resolved the issue, but we like to see every customer satisfied, every time. From classic cars to the latest models, we strive for excellent customer service!
james B.
08/2014
5.0
auto repair, transmission repair
 + 0 more
unknown
Description of Work: Work persistently to find and fix a very small, hard to find, leak in the air conditioning system of my auto. They started my replacing the cheapest parts that would logically be the problem, moving to the more expensive only when they had to. This job is on my list of preferred providers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from JOE SHILLING INC
Thanks for the straight As and for letting us figure out that issue! We strive for excellent customer service!
Lawrence S.
08/2014
5.0
auto repair
 + -1 more
We have been using Joe Shilling for about 2 years, since we moved to this area. The shop was recommended to us by a very detail-oriented and knowledgeable engineer friend, and they haven't disappointed. We have had air-conditioning service, routine maintenance, etc. performed on our two cars (both with well over 100K miles on them) and the price is always fair and work done promptly and well. We always work with mechanic Tom Kelly and he has been great. The office staff are always friendly and professional as well. The only drawback I have observed is that sometimes it takes several days to get an appointment. None of our needs have been pressing, so I don't know whether you could get an quick emergency appointment for a serious issue.
Description of Work: New pads and rotors on front brakes, resurface rear drums. 2006 Pontiac Vibe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from JOE SHILLING INC
Thanks for the great review! It's customers like you that have kept our family-run company in business for over 35 years!
Ann A.
07/2014
5.0
auto repair, transmission repair
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOE SHILLING INC
Thanks for the perfect grades! We love straight As!
GREGORY A.
07/2014
5.0
transmission repair
 + -1 more
He was excellent. He was prompt and did the job as scheduled and the work was fine. I am calling him again too.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from JOE SHILLING INC
Thanks for the great review! We look forward to seeing you again!
Michele S.
05/2014
5.0
transmission repair
 + -1 more
We visited them and we are probably going to have repair works. We'll set up an appointment in the next month or so when we have a chance. They were friendly and there was no pressure if we wanted to have it done or not. They've been taking time to do what we needed.
Description of Work: Joe Shillings Inc. looked at the car to see what the problem with our transmission. It'll cost about $2500 to fix it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from JOE SHILLING INC
Thanks for the good review! We hope you were totally satisfied with the repairs!
Eric C.
12/2013
5.0
auto repair
 + -1 more
.
Description of Work: Timing belt, water pump, serpentine belt and radiator hose replacement On a 2000 Toyota Tundra
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from JOE SHILLING INC
Thanks for the good review! Joe Shilling, Inc. does small or big jobs!
Ollie J.
08/2013
5.0
auto repair
 + -1 more
It is always good. When they say its a certain price it always is. They are trustworthy. I would recommend them to anyone.
Description of Work: They checked my car and did an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from JOE SHILLING INC
Thanks for the great review! We love our loyal customers!
gerard K.
08/2013
5.0
auto repair, muffler repair
 + 0 more
See above
Description of Work: Shilling's repaired a portion of the exhaust system to enable us to take our 10 year old Volvo on vacation. They didi it quickly, professionally and explained the problem and the solutions possible before starting. We plan on using them again for regular maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Response from JOE SHILLING INC
Thank you for the stellar review and grades! We love new customers!
Joseph G.
01/2012
5.0
auto repair, transmission repair
 + 0 more
Had developed a noise while in Florida on vacation which was getting worse, so took the Jeep over to him and he completed it. Actually told me that I probably caused the problem by jacking the car up on the rear and ever so slightly bent the aluminum case. He noted that in time the bearings may go again but didn't have any problems until recently selling the vehicle.
Description of Work: I Had Joe replace the carrier bearings in my Jeep and had a wonderful experience with him. Knowing some "old timers" in the local auto business who have known Joe since he was a kid they told me trust no one else when it came to differentials. The tolerances in a car/truck differential are so critical that simply put, if they don't know EXACTLY what they are doing you will probably have noise that usually gets blamed on something else. Joe cut his teeth at Colonial Chevrolet and learned with another Master tech Jack Carter how to do this work the right way. There is no where else I would take any axle or differential work except to these two guys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from JOE SHILLING INC
Thanks for the awesome review! Joe has been in business for over 35 years now!
Stephen S.
06/2011
2.0
auto repair
 + -1 more
I was massively overcharged for parts!!! If you use this shop, which I do NOT recommend, make sure any parts are quoted separately, so you can double check the charges. I was charged over 40 per cent higher than retail - for example, a so-called premium spark plug wire set was 70.41, when the same is on Amazon for $54 retail, $34 through Amazon. Also, they do not consider an oil change to be part of a tune up, and do did not include it in the overcharged price.
Description of Work: I had this shop do a tune up for my Honda Civic.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$355
Response from JOE SHILLING INC
The entire staff here at Joe Shilling's would like to apologize for any misunderstandings in this case. It is our common practice to fully diagnose the customer's complaint and give an accurate estimate, at which time we will get a verbal agreement to go ahead with the work. It is certainly your right as the customer to check around for labor rates and prices, and we think you will find that our prices are competative with other local shops. We do offer warranties on service and parts as well and welcome you to return with any concerns that you may have.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Transmission,
Auto Mufflers,
Animal Burial/Cremation,
Auto Inspections,
Auto Radiators,
Auto Towing
FAQ
JOE SHILLING INC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: Closed
JOE SHILLING INC accepts the following forms of payment: CreditCard,Financing Available
No, JOE SHILLING INC does not offer free project estimates.
No, JOE SHILLING INC does not offer eco-friendly accreditations.
No, JOE SHILLING INC does not offer a senior discount.
No, JOE SHILLING INC does not offer emergency services.
Yes, JOE SHILLING INC offers warranties.
JOE SHILLING INC offers the following services: We do all general repairs on all systems of all vehicles, such as heating/cooling, electrical, fuel injection, brakes, and specialize in transmissions.