ROYAL CABLE INC

TV Service - Cable

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
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Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

Laura C.
07/2008
1.0
cable tv service
  + -1 more
We were given a window of two full days when the maintenance might take place, with no hint as to the hour or how long it would take. They posted a sign on my door that read "Notices will be given out prior to entering apartments". At 8:30 in the morning, while I was still in my pajamas, someone pounded on my front door without identifying themselves. I yelled "just a minute" through the door, while I scrambled to get some clothes on. As I was in the middle of putting on pants, I heard a key in the deadbolt and the doorknob started turning! I threw my body against the door and reiterated, "just a minute!" so as not to, literally, be caught with my pants down. Once I had clothes on, I ran to put my cats in the bathroom, not knowing when the next attempt to barge in would be. When I opened the door about a minute later, there was no one there! I sat around for another 15 minutes before someone knocked again. When they came in, there was a team of three guys. I have no idea why there were so many of them. They came in and out, in and out, for over two hours. The constantly left the front door open, and at one point, someone opened the bathroom door where the cats were, and left it open. The cats didn't escape, but no one paid any mind to the fact that the front door was also wide open. They tracked dirt all around my house and were intolerably noisy. They made no attempt to clean up the drywall dust left on my floors from cutting through the walls. They majorly scuffed the paint around the new jack and access panel and left a hole in the kick boards. When they discovered that the access panel to the attic was screwed in, they sawed through it rather than unscrewing it and did a horrendous "repair" job. When they needed to run cable through one of the bedroom closets, they actually took my clothes out of the closet and threw them on the bed without putting them back. If I had been paying for the work instead of my landlord, I would have fired them halfway through the job.
Description of Work: Royal Cable sent a crew to my apartment complex on behalf of Comcast to "upgrade the cable wires" in the building. The pulled new cable through the attic and added an access panel and new jack in the living room.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


    Contact information

    46 ALBE DR. SUITE 15, Newark, DE 19702


    Licensing

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    Service Categories

    TV Service - Cable

    FAQ

    ROYAL CABLE INC is currently rated 1 overall out of 5.
    No, ROYAL CABLE INC does not offer free project estimates.
    No, ROYAL CABLE INC does not offer eco-friendly accreditations.
    No, ROYAL CABLE INC does not offer a senior discount.
    No, ROYAL CABLE INC does not offer emergency services.
    No, ROYAL CABLE INC does not offer warranties.

    Contact information

    46 ALBE DR. SUITE 15, Newark, DE 19702