Verizon took the order after many attempts at upselling other products. Verizon confirmed the appointment multiple times. No technican ever showed up during the 4 hour appointment window. After hours on the phone with Customer Service I was told they never even assigned a technican to the order.
Description of Work: I ordered installation of an Ethernet jack for wired Internet service.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Frank B.
08/2016
4.0
internet service, cable tv service
 + 0 more
The 1st guy placed the router in the wrong place, so I got poor WiFi. It takes a lot of running around to connect with a human being for support, but they made it right.
Description of Work: Switched from Comcast to Verizon for Internet, Phone & TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
CHERI S.
10/2015
5.0
internet service
 + -1 more
unknown
Description of Work: Mobile service
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan R.
08/2015
4.0
internet service
 + -1 more
unknown
Description of Work: cell phone provider. price is a little high.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert W.
07/2015
5.0
internet service
 + -1 more
unknown
Description of Work: Internet
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia P.
06/2015
4.0
internet service
 + -1 more
unknown
Description of Work: Cable
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas T.
05/2015
5.0
cable tv service, cell phone service, internet service
 + 1 more
I would use them again in the future.
Description of Work: My internet, home phone, and cable provider is Verizon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Hope J.
05/2015
4.0
internet service
 + -1 more
We have been with them for ten years. We had no problems.
Description of Work: Internet service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
chris A.
05/2013
5.0
internet service, cell phone service, cable tv service
 + 1 more
I rarely have any problems but their service is prompt when I do. Their pricing is reasonable.
Description of Work: We are currently using Verizon for our TV, phone, and internet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles M.
07/2012
4.0
cable tv service, internet service
 + 0 more
The service is good. I will continue to use them.
Description of Work: I use Fios with Verizon for my cable and internet service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$150
Ina F.
07/2012
5.0
internet service, cell phone service
 + 0 more
I have not had any problems with them. They have good quality phones. They are punctual and professional.
Description of Work: They provide cellular service for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Patricia M.
06/2012
5.0
cell phone service, internet service
 + 0 more
I've used Verizon for years. I haven't had any problems with them. The price is average. I will continue to use them.
Description of Work: I use Verizon for phone service.
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*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Cellular,
TV Service - Cable
FAQ
VERIZON is currently rated 4.5 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.