VERIZON

Internet Service, Phone Service - Cellular, TV Service - Cable

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
42%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.1
punctuality
4.7
Showing 1-12 of 12 reviews

Don P.
08/2016
1.0
internet service
  + -1 more
Verizon took the order after many attempts at upselling other products. Verizon confirmed the appointment multiple times. No technican ever showed up during the 4 hour appointment window. After hours on the phone with Customer Service I was told they never even assigned a technican to the order.
Description of Work: I ordered installation of an Ethernet jack for wired Internet service.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Frank B.
08/2016
4.0
internet service, cable tv service
  + 0 more
The 1st guy placed the router in the wrong place, so I got poor WiFi. It takes a lot of running around to connect with a human being for support, but they made it right.
Description of Work: Switched from Comcast to Verizon for Internet, Phone & TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

CHERI S.
10/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Mobile service
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan R.
08/2015
4.0
internet service
  + -1 more
unknown
Description of Work: cell phone provider. price is a little high.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
07/2015
5.0
internet service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia P.
06/2015
4.0
internet service
  + -1 more
unknown
Description of Work: Cable
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas T.
05/2015
5.0
cable tv service, cell phone service, internet service
  + 1 more
I would use them again in the future.
Description of Work: My internet, home phone, and cable provider is Verizon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Hope J.
05/2015
4.0
internet service
  + -1 more
We have been with them for ten years. We had no problems.
Description of Work: Internet service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

chris A.
05/2013
5.0
internet service, cell phone service, cable tv service
  + 1 more
I rarely have any problems but their service is prompt when I do. Their pricing is reasonable.
Description of Work: We are currently using Verizon for our TV, phone, and internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
07/2012
4.0
cable tv service, internet service
  + 0 more
The service is good. I will continue to use them.
Description of Work: I use Fios with Verizon for my cable and internet service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$150

Ina F.
07/2012
5.0
internet service, cell phone service
  + 0 more
I have not had any problems with them. They have good quality phones. They are punctual and professional.
Description of Work: They provide cellular service for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Patricia M.
06/2012
5.0
cell phone service, internet service
  + 0 more
I've used Verizon for years. I haven't had any problems with them. The price is average. I will continue to use them.
Description of Work: I use Verizon for phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro
$60

    Contact information

    21 W GREEN ST, Middletown, DE 19709


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Cellular,
    TV Service - Cable

    FAQ

    VERIZON is currently rated 4.5 overall out of 5.
    No, VERIZON does not offer free project estimates.
    No, VERIZON does not offer eco-friendly accreditations.
    No, VERIZON does not offer a senior discount.
    No, VERIZON does not offer emergency services.
    No, VERIZON does not offer warranties.

    Contact information

    21 W GREEN ST, Middletown, DE 19709