
COMPUTER GEEKS
About us
We are a group of technicians who pride ourselves on eliminating your computer frustrations. No matter what the technical problem we will come up with solutions that meet your budget and your technical requirements. You call us (or schedule an appointment by clicking the book online button above), tell us what you want to accomplish, and we make it happen. We are on the job until everything is perfect and you are 100% satisfied with the result. We have over 60,000 happy clients in the area, and their (and your) satisfaction is our #1.
Business highlights
Services we offer
Network setup Lost file recovery Virus removal and internet security And more! If you have any sort of question about your computer, network, or mobile device give us a call. We are here to help.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
10% | ||
6% | ||
0% | ||
8% |
"We generally do not respond to this sort of feedback but in this instance it is warranted as a caution to other small businesses dealing with this individual. - We welcome all honest feedback and guarantee our work fully. - Mr. [Member Name Removed] has paid $0 and we do not consider him a client. - This is a tough time for all small businesses. The last thing any honest small business still trying to serve its clients during Covid-19 needs is people who call you out to their location, don't pay a thing, and then leave a bad review. - This gentleman purchased his own laptop hard drive for us to reinstall or image Windows as the size of his current drive was insufficient. This is a very common problem these days and we are very familiar with it. He was informed at the time of scheduling this appointment that imaging is not always possible, and that as we had not seen his system or the replacement drive we could not guarantee that everything was compatible or possible to do at all. We reiterated that we work on a time and materials basis, and the client stated that this was acceptable to him and he scheduled an appointment. - Our tech went to this gentleman's location and determined that the replacement was possible but given the hardware at the location the computer would need to go to the shop. Generally when things come in to the shop the billable time is zero to very small and the client was informed of this fact. Nevertheless Mr. [Member Name Removed] refused to allow us to dispatch the computer to the shop where we do have more tools available to completely tear down a laptop, swap an M.2 drive and then image or reinstall the system (drive condition permitting). - Our tech left after the client repeatedly refused to allow the work to proceed and became somewhat hostile. - We want no further contact with this individual."
"Thank you for your feedback. We do not use contractors, all of our staff are employed by the company. Not all techs work every day, but they are not contractors working independently. They work for us. Unless specifically requested to do so we do not remove any hardware from client premises, particularly hard drives, and if we do there is a form that must be signed. We do not and did not have your [Member Information Removed]. We are very clear that we work on a time & materials basis. This has always been how we work. The office and our in house technical staff have spoken to you on several occasions, but If there is anything we can do to make you happier within the bounds of how we work as a company please let us know."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.