CARUSO FLORISTS

Florists

About us

Caruso Florist has been proudly serving Washington, DC since 1903. We are family owned and operated with one location serving the Washington DC area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Business highlights

122 years of trusted experience


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
13%
3
13%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.5
value
3.2
professionalism
3.2
responsiveness
3.3
punctuality
4.2
Showing 1-8 of 8 reviews

Brian A.
03/2017
1.0
florists
  + -1 more
The cruddy bunch of flowers received by my wife on Valentines Day were nothing like those promised in the picture Caruso provided. I even paid for the more expensive premium service! What a total waste of money. What's worse is that they have failed to respond to my polite but repeated requests for an explanation.
Description of Work: Delivered flowers to my wife on Valentines Day

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$90

chris I.
11/2015
5.0
florists
  + -1 more
unknown
Description of Work: I use them for floral arrangements.
Rating CategoryRating out of 5
Yes, I recommend this pro

Catharine H.
04/2014
5.0
florists
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Catharine H.
02/2013
5.0
florists
  + -1 more
Excellent as always
Description of Work: I always order my flower gifts over the Internet and always use Caruso, the quality is always amazing and people who receive them always comment on how beautiful and reach they are. Best Catharine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul V.
02/2013
3.0
florists
  + -1 more
So so
Description of Work: Very prompt delivery. Flowers look wonderful at first then began to wilt on the second day. Delivery person could do with some attitude training.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
punctuality
4.0

$350

Judith A.
11/2012
1.0
florists
  + -1 more
When I went to the shop to discuss the arrangement, the owner was unwilling to take any responsibility for the order telling me it was Teleflora's problem since my friend didn't order directly with the shop. After my friend was assured by Teleflora that the local florist would make it 'right', Caruso never contacted me. What was a very sweet gesture by my friend, turned into a multiple phone/email nightmare due to the florist's lack of customer service. If Caruso doesn't treat it's contract accounts with the same level of service as a direct order, they are providing a disservice to both. What I expected was an acknowledgment of my disappointment and a pledge to do better. What I got was more angry when refused even the courtesy of eye contact by the owner.
Description of Work: This florist fulfilled an order for Teleflora. The arrangement and vase was less than adequate based on the website's description.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0

$50

chris I.
06/2012
4.0
florists
  + -1 more
They are friendly when I call them up. They are knowledgeable and give me ideas when I do not have any. Their delivery guy is grumpy other than that they are fine. I would use them again in the future.
Description of Work: I used Caruso Florists for florist service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Sarah B.
06/2012
5.0
florists
  + -1 more
They have been my flower shop forever, I know the family.
Description of Work: I use them Caruso florist frequently for flower purchases.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    1717 M St NW, Washington, DC 20036

    www.carusoflorist.net

    Service hours

    Sunday:
    8:00 AM - 2:00 PM
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    6:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Florists

    FAQ

    CARUSO FLORISTS is currently rated 3.5 overall out of 5.

    Sunday: 8:00 AM - 2:00 PM

    Monday: 6:00 AM - 7:00 PM

    Tuesday: 6:00 AM - 7:00 PM

    Wednesday: 6:00 AM - 7:00 PM

    Thursday: 6:00 AM - 7:00 PM

    Friday: 6:00 AM - 7:00 PM

    Saturday: 6:00 AM - 5:00 PM

    CARUSO FLORISTS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, CARUSO FLORISTS does not offer free project estimates.
    No, CARUSO FLORISTS does not offer eco-friendly accreditations.
    No, CARUSO FLORISTS does not offer a senior discount.
    No, CARUSO FLORISTS does not offer emergency services.
    No, CARUSO FLORISTS does not offer warranties.

    Contact information

    1717 M St NW, Washington, DC 20036

    www.carusoflorist.net

    Service hours

    Sunday:
    8:00 AM - 2:00 PM
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    6:00 AM - 5:00 PM