ATLAS TILE CARPET & WOOD FLOORING
About us
Financing Available, THREE GENERATIONS,
Business highlights
Services we offer
CARPETING, CERAMIC TILE, LAMINATE, MARBLE AND GRANITE COUNTERTOPS., VINYL, WOOD FLOORS
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 0% | ||
| 20% |
A week went by without receiving the tile. I emailed Atlas to inquire, but I received no response. Subsequently, I called and spoke with Steve. I have never had such rude customer service. He said, "Well, we emailed you three times." I said that I had not received any emails. He said, "Well, that's not important. The tile has been discontinued, and we can only get a sheet of broken tiles." I said that I would accept that, seeing as I didn't need a whole sheet anyway.
I told him that I was disappointed because I had paid extra money to have it shipped quickly. He said, "I told you that we emailed you three times." I said that I had not received any emails. In fact, there were a total of twenty previous emails going back and forth, and had he just replied to any of them, his email would have gone to the correct address. Additionally, they had my phone number and could have called me. He said, "Do you want the tile or not?" I said that I still wanted it, but would hope that it would be discounted because the sheet was broken into pieces. He scoffed and said that if the place gives him a discount, he would pass it on, but he doubted it. In the end, I paid $45 for broken tiles that came nearly two weeks after I ordered them.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing