Northeastern Chimney

excellent!

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Estimate and cleaning was done along with a furnace connection to the chimney. About a month later, a team of 3 came over to install the stacks, build a new chimney with brick that replicated the existing brick (they have a large number of composites to choose from). A chimney cap was placed over top of the chimney and the old brick disposed of. The work took almost two days. They worked a full schedule, efficiently, non stop, except for lunch, on two very hot days. Everyone was cordial, worked well together and a were pleasure to be around.

A nightmare. Non-responsive to calls with my compaints. Owner David unavailable. Tried to rip me off for $3000 in unneeded work.

It went very well. The initial estimator took his time assessing the issue, tested a few things and clearly explained what he felt needed to be done, why and how it would be accomplished.

They performed a chimney sweep. They were on time and clean. They do not clean out the ash pit, and I would have liked this done. Also, as of yet, I have not received a diagnosis of the exterior masonry work that is needed. They took photos, and they said they would send us an estimate, but we have received nothing yet.

excellent, very professional & courteous.

Great people to work with. Have had them for chimney cleanings for many years too.

I wish they did not get so much mortar on our deck.

Called vendor for a chimney repair estimate on 30 year old chimney. Vendor answered call promptly and made appointment to do the estimate. Rescheduled estimate once, but when he showed up gave a thorough inspection. Advised that they could repair chimney, but there was internal damage that would only return unless they did tear-down and rebuild. Showed me damage and why he suggested a rebuild. Gave competitive price for work, but addition of chimney cap was high because it was built by another company. Once notified, they scheduled work for 3 weeks in the future. Arrived promptly on date promised. Said the job was much bigger than estimated, but would do it for the promised price. Discovered additional damage once chimney was torn down, and gave option to add metal lining to forestall future damage. That option added $2000 but I went along with it. Work took 3 days spread out over two weeks. Completed work looked very professional and they cleaned up thoroughly before they left.

Appointment was canceled by company. Never received a call back to reschedule. Note: Better Business Bureau member, but Department of Consumer Protection license lapsed 2000.

My initial phone call for an estimate was answered promptly by a person, something rare these days. The pieces of the estimate were clearly explained and slightly lower than a prior estimate that I'd received. The initial date for repair had to be changed, but the phone call from them came 2 weeks before the scheduled date. The work crew showed up on time both days. They cleaned up the site the first night so no tools, etc. were left around. They were efficient and professional and completed the job in 2 days as quoted. They cleaned up at the end and even raked the mulch back in the part of the yard where they had erected scaffolding. They took a lot of care not to damage any plants and to pick up all of their materials. The chimneys look great. There was no leak from the problem chimney during a severe rainstorm the night after the repair! I'm quite satisfied with the job that they did.

Company appeared on time for job and completed job within estimated time. Company did not cut out and tuck in all new bricks necessary but returned within 1 week to finish job.

I THINK NORTHEASTERN CHIMNEY DID A GREAT JOB ON THE CHIMNEY. I TRUST NORTHEASTERN CHIMNEY TO BE ON TIME LIKE THEY SAY THEY WILL. I'M EXTREMELY IMPRESSED WITH HOW THE CHIMNEY LOOKS AFTER HAVING THEM REPAIR IT.