Magee Construction Corp
About us
Additional DBAs - Magee Siding & Construction Co., Magee Companies, Magee Window System, Magee Roofing Co., Magee Kitchens & Bath, Magee Property Management. Family owned & operated. Additional phone - (860) 529-8122. Additional contact name - Reno Denovellis. Additional fax - (860) 953-2200. Additional email - [email protected].
Business highlights
Services we offer
Installation, doors, remodeling kitchen & bathroom & property management., replacement of siding, roofing, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 10% | ||
| 7% | ||
| 3% | ||
| 17% |
Their prices were fair and the work was excellent. Would definitely recommend them and will use them again on our other properties.
"Magee takes customer satisfaction very seriously. We do everything in our power to satisfy our customers and promptly responded every time the customer called us. Her issue with Magee started started when she had a bee infestation. We are not exterminators and would not come out to her home to address the bees. This was explained to the customer in detail. We appreciate and value all of our customers but some people can just never be satisfied and she is one of these people."
It started out pretty good. The first clean up was OK. My tenant took pictures and it was acceptable but not first rate. They continued to do the yard work until the big snow out east in October. Then it switched to snow removal until 1/21/12. After this point they performed no services even though there was additional storms and one that was 4-5and quot; in February/March. I believe part of that had to do with their belief that we were looking to not pay them based on an email I received from their General Manager Reno. My simple inquiry into what services had and were being performed turned into my worst nightmare. They seemed to feel I was looking for a way out of paying them - which I was not - we are in Wisconsin and the property is in Connecticut - I just wanted assurance they were doing what we hired them to do. To date and after that point we had paid our balance in full every 2 months (their terms were monthly but we paid in full each time we paid to make our account current - that seemed to work for them because they didn't say anything until the end of April 2012 - we started service in April 2011). We paid through the end of March but only received services until 1/21/12 (per their own logs they provided us). In trying to get an explanation of why they hadn't plowed or mowed the yard, we had insults hurled at us and threats of collection (we owed $159 at the time - fraction of the overall bill). We tried to deal with the office manager first - her emails were insulting and threatening - claiming we didn't understand how they worked (she was right - we thought they would perform services and we would pay for them - not the case) and threatening us with lawyeres for the $159 balance.My tenant sent pictures of our property and the grass was way overgrown, no clean up had been done and it was in general disarray. My husband tried to talk to the President but he had the same attitude - even after seeing the pictures. Instead of trying to come to a common conclusion he threatened my husband and gave him 5 days to pay the $159 we owed and even put a penalty on it. We paid the balance plus the penalty without question - thinking it might compel them to live up to their end of the bargin. No such luck - we were wrong about their intentions.In addition we asked for a quote to do electrical work. Once we accepted the quote they called back and said 'you know that this is just an estimate and that it will be double this amount to start'. What? How does an experienced electrician get it so wrong.We also asked for a quote on a porch repair. At first they said they were too busy to do the work. After calling for several months they finally admitted it was a bigger job then they could handle - even though the person that came to our house originally said - sure we can quote that. Why not just be honest up front? It cost us extra thousands of dollars because of the time we lost waiting for their quote. And then I had to call many time and no one would tell us - we can't do it - why not just be honest up front? I guess we are niave - as the office manager suggested.If you read our BBB complaint and their response you will see they weren't afraid to use the insults and language not appropriate for a professional organization in their response. I would not recommend them.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing