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Ralph D Russo Plumbing & Heating

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

Award winning.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating, bathroom & kitchen remodeling.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
4%
2
6%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-111 of 111 reviews

Fran K.
12/2012
2.0
drain cleaning, plumbing
  + 0 more
Not well. See above.
Description of Work: First visit was good. Young man came - shut off water - washing machine leak charged $65!and said mr Russo would be back to give me an estimate. Mr. Russo came as scheduled, said it was a job involving cutting pipes etc. and he'd call me later with a price. He never Did. Even after I called again to remind and request, he didn't call back. I had to call another plumber who came by and fixed everything in an hour. No pipe cutting, charged me $100. If Russo plumbing is too busy to service clients they should not be so highly rated on Angie's list, which is where I found them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$65

Response from Ralph D Russo Plumbing & Heating
I understand the customer's complaint and I'm sorry that I did not provide estimate sooner. We had been very busy with storm related repair's and I did fall behind on estimates. However if repairs were made without replacing drain pipe to laundry sink it may have been a patch. The comment about our rating on Angie's list is not fair. We earned our rating from many satisfied customers, what happened at the customer's is not our normal business practice. Thank you, Frank Russo

Lina M.
08/2012
5.0
plumbing
  + -1 more
Excellent
Description of Work: Scott stopped by right on time. Had some pump issues in two toilets. Did the work, made a couple of suggestions and he was in and out of here within the hour. Will definitely use Russo Plumbing and Heating again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

lisbeth E.
10/2011
5.0
water heater repair
  + -1 more
It was quick and easy.
Description of Work: The pilot light on my hot water heater wouldn't stay lit. I called after 5pm and they had someone at my house before 10 am the next day and fixed the problem on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Catherine L.
06/2010
5.0
plumbing
  + -1 more
Very good
Description of Work: replaced frozen shower temp and head. replaced corroded pipes on bathroom sik

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

52 Larkin St, Stamford, CT 06907


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Insulation,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Lab Services - Diagnostic,
Gas Logs,
Ceramic Tile

FAQ

Ralph D Russo Plumbing & Heating is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Ralph D Russo Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Ralph D Russo Plumbing & Heating does not offer free project estimates.
No, Ralph D Russo Plumbing & Heating does not offer eco-friendly accreditations.
No, Ralph D Russo Plumbing & Heating does not offer a senior discount.
Yes, Ralph D Russo Plumbing & Heating offers emergency services.
Yes, Ralph D Russo Plumbing & Heating offers warranties.
Ralph D Russo Plumbing & Heating offers the following services: Plumbing, heating, bathroom & kitchen remodeling.

Contact information

52 Larkin St, Stamford, CT 06907


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed