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ACTION CARPET & CLEANING INC

Founded 1993 • With Angi since July 2010

3.3

(3) Verified Reviews

Business Details

Phone Number

Address

1394 HOPMEADOW STREET

Simsbury, CT 06070

Description

Professional floor cleaning and upholstery cleaning services.

Verified Reviews

A few reviews for this pro...
Larry M.
1.0
06/08/2017
DISAPPOINTING DOESNT COVER THIS REVEW. I really never have written a review as most of you like myself have good experiences and would like to be positive but this is a MUST READ. DONT TRUST FACEBOOK REVIEWS AS THEY ONLY POST THE ONES THEY LIKE/Now that I have researched after the fact on Google reviews and know on YP....wow do your homework on these people. I went to the Simsbury store and got some samples before labor day 5/29/17. I was told by Bill (who was extremely nice)to contact Sandy "the manger" on Tuesday. Well I did. Left 4 messages. I went to the store on 6/1/17 since I couldn't get a return call to bring back the samples. I asked Sandy if she got my messages. Answer "Yes 4 of them". Why didn't you return them, it isnt polite. Sandy says I will be right with you I'm on the phone. Mind you the Store is always empty! Sandy came back and stated "You can leave". OHHHH MYYYY is that customer service.I was looking at other samples in her absence. I called Kevin the owner in Granby. Of course he defended her "she is my best employee", that may be so..but not my experience. Without even talking to her the Owner of Action carpets say this WOW...so the Customer is wrong as cant give input... I said I would like to do business ...do you want my business, he said NO!!!! With the competition you can do better in the area!!!! ... and get respect as well. Their installation price is very high shop around the area..... and the price for the initial carpet I was quoted by Bill was even higher as I called MOHAWK to tell them this retailer isnt doing them any favors..... Guess business is good ...SHOP AROUND!!! ACTION CARPET RESPECT CUSTOMERS!!!!!!!!!!!!!!! Lost my business and anyone I can tell.
Description of Work
Carpeting for home
Category
carpet installation
Charles R.
2.0
10/14/2015
unknown
Description of Work
I tried to get a quote on large remodel job (ended up being about 30K), but I couldn't get them to call me back. I left several messages before finally being called back. I was then told they'd get back to me schedule a time for someone to come out and look at the job. I never heard back.
Category
carpet cleaners
Margaret D.
4.0
06/03/2014
It took me along time to decide what brand and color of the carpet. They were very helpful and patient through the whole process.The carpets look beautiful. Next time I purchase flooring again, they'll be my first choice.
Description of Work
Carpeted 2 bedrooms in my home.
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to:https://www.elicense.ct.gov/
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Professional floor cleaning and upholstery cleaning services. Truck-mounted hot water extraction method. Water damage repair. Mold and mildew remediation.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about ACTION CARPET & CLEANING INC

    How is ACTION CARPET & CLEANING INC overall rated?

    ACTION CARPET & CLEANING INC is currently rated 3.3 overall out of 5.

    What days are ACTION CARPET & CLEANING INC open?

    ACTION CARPET & CLEANING INC is open:

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:30 PM

    Wednesday: 10:00 AM - 5:30 PM

    Thursday: 10:00 AM - 5:30 PM

    Friday: 10:00 AM - 5:30 PM

    Saturday: 9:00 AM - 3:00 PM

    What payment options does ACTION CARPET & CLEANING INC provide

    ACTION CARPET & CLEANING INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does ACTION CARPET & CLEANING INC offer free estimates?

    Yes, ACTION CARPET & CLEANING INC offers free project estimates.

    Does ACTION CARPET & CLEANING INC offer eco-friendly accreditations?

    No, ACTION CARPET & CLEANING INC does not offer eco-friendly accreditations.

    Does ACTION CARPET & CLEANING INC offer emergency services?

    Yes, ACTION CARPET & CLEANING INC offers emergency services.

    Are warranties offered by ACTION CARPET & CLEANING INC?

    No, ACTION CARPET & CLEANING INC does not offer warranties.

    What services does ACTION CARPET & CLEANING INC offer?

    ACTION CARPET & CLEANING INC offers the following services: Professional floor cleaning and upholstery cleaning services. Truck-mounted hot water extraction method. Water damage repair. Mold and mildew remediation.