Everything went great. The rates were competitive and it was a very smooth process. What stood out to me was that he was very responsive and always answered his phone.
Description of Work: Mortgage refinance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele H.
05/2017
5.0
mortgage broker
 + -1 more
Everything went very smoothly. Responded to all of my concerns. It was a quick closing on the house and they made that happen. Tim Hastings, he was the primary person I dealt with.
Description of Work: They provided mortgage services for a new home.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LouAnn D.
04/2017
5.0
mortgage broker
 + -1 more
it went great !!
Description of Work: Tim and his team gave us the best service.....love the Total Mortgage Team
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lewis G.
04/2017
5.0
mortgage broker
 + -1 more
Tim was excellent. He was knowledgeable, prepared and responsive. I cannot recommend Tim enough.
Description of Work: Home Refinance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank T.
08/2014
5.0
mortgage broker
 + -1 more
Great experience!! Stayed on top of things, went out of his way to meet with me and my family busy schedule and saved me a couple hundred bucks a month. Tim did a stand up job.
Description of Work: Preformed home refinance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Justin V.
03/2014
5.0
mortgage broker
 + -1 more
I am very pleased with Tim and Lori from Prime Lending. I was very skeptical of lending institutions after my nightmare with my original mortgage company. However my wife was pregnant and we really needed to get our mortgage payment lowered. I really didn't know who I can trust but after talking with my neighbor, she mentioned how smooth her process was with Tim. She gave me Tim's name and I couldn't be happier. I was in steady contact with him or Lori almost daily. They were really responsive and knowledgeable throughout the whole process and didn’t procrastinate at all. Overall, we got a great rate and are saving about $320 a month and we are very happy. I would highly recommend Tim Hastings-Prime Lending to anyone. Thanks Tim and Lori for a great job!
Description of Work: Refinanced my home with a great rate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven T.
03/2014
5.0
mortgage broker
 + -1 more
After having my twin girls, my family was growing, I decided it was time to look for a new house, a bigger house. I got Tim's name from my realtor and made an appointment to meet him. I am self employed and I knew my situation involved obstacles. Tim assured me he could help. The first order of business was to straighten out my credit from the past and this was approximately a nine month process. Throughout this time Tim was patient and would always return my phone calls even if it was at night or on the weekend. Once this process was complete, the necessary paperwork was collected and the mortgage application process started. I was very pleasantly surprised with the way Tim and his staff worked on my loan, they always made me feel like I was the most important client they had. Everything happened in a professional and timely manner and I have already referred him to a friend who is looking to buy a home. I would highly recommend Tim, not only for a competitive rate but the excellent service I received.
Description of Work: Tim got me a mortgage at a competitive rate in a timely manner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
03/2014
5.0
mortgage broker
 + -1 more
I was referred to Tim from a Realtor friend of mine when I started looking at houses--she said "he's the best"--and he was. Tim met with me immediately, and was exceptionally diligent and easy to work with right from the start. I had a complex "case" due to a number of factors, and was afraid that I could not get a mortgage. Tim and his team worked miracles for me. Not only did I secure a mortgage quickly, but also at a great rate. Tim has been in the business for over 25 years and his experience really made a difference . In addition to the excellent service and outcome, Tim was extremely patient and responsive throughout the whole process. He explained everything clearly and simply for me, and answered texts/phone calls at all times of the day and night. His kindness and responsiveness took a lot of stress out of the process and I couldn't be happier with the results. It was a real pleasure to work with Tim, and I highly recommend him!
Description of Work: Tim was able to secure me a mortgage at a great rate working within a complex situation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Mortgage Companies,
Banking/Credit Unions
FAQ
Total Mortgage Services is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
No, Total Mortgage Services does not offer free project estimates.
No, Total Mortgage Services does not offer eco-friendly accreditations.
No, Total Mortgage Services does not offer a senior discount.
No, Total Mortgage Services does not offer emergency services.
No, Total Mortgage Services does not offer warranties.
Total Mortgage Services offers the following services: Purchase, Refinance, Rehabilitation Loans, Jumbo, FHA, VA, First Time Homebuyer