Total Mechanical Systems, LLC

heating & cooling contractor

About us

Total Mechanical Systems has been serving Connecticut homeowners for 20+ years. TMS is Connecticut’s leading provider of residential HVAC, Plumbing, Electrical, Water Treatment, Water Heating, and Indoor Air Quality installation, repair, and maintenance comfort solutions. We are fully licensed and insured, a Connecticut Green Bank award winner, Nextdoor Favorite, BBB A+ rated, Google Guaranteed, Angi Super Service Award winner, and winner in the Best of Hartford readers poll. We are also proud to be home services partners with the largest home improvement retailers in the country. At TMS, our commitment to service extends beyond just our customers. We believe in the power of community and the importance of giving back. We are committed to making a positive impact and supporting initiatives that strengthen and uplift our communities. Experience TOTAL Comfort with TMS... where Trust Meets Service. "TMS Does It Best!"

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 101-121 of 121 reviews

RON D.
04/2015
5.0
Project included cast iron tub removal and replacement. All old drains for tub, sink and toilet were removed and replaced with updated material. Plaster walls in tub area removed and replaced with cement board and made ready for tile. Tile pattern had three different designs: looks great! Job was very professionally done, completed one time and within budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andre D.
02/2015
5.0
They showed up when they said they would, even a little early and completed what they said they would do. I'm satisfied and I would use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tom S.
02/2015
4.0
The guy came out promptly and finished the project quickly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Robert B.
01/2015
5.0
Individual person was very knowledgeable of my Buldarus furnace & the mating controls .He was the first individual to reset to the original set-up. He installed additional faucets so that purging of individual zones is now possible (I have 3)

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$630

William R.
09/2014
4.5
Crew was on time. They were very knowledgable. They addressed questions and gave details of work being done. They cleaned and picked up all debris inside and outside. They took pride in what they were doing. Very pleased.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Scott A.
06/2014
5.0
Professional appearance and demeanor throughout the sales and installation process. They answered all of my questions and sent enough men to finish the install in one day. I am very pleased with the installed unit and TMS, LLC. The Salesman and installation crew present an excellent image of TMS and the services they provide. Highly Recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,125

Ron G.
04/2014
5.0
The install guys were great. Went above and beyond what they had to do. Very concerned about what I wanted. Would highly recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,278

Antonio N.
02/2014
3.5
Great job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Charles C.
10/2013
5.0
Installed new central air conditioning. Did an excellent job. Good price. They have great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick J.
06/2013
4.5
The technician was very knowledgeable and serviced my air conditioner (a maintenance check-up) as was written in the contract. He indicated what my next steps might be (the unit is 24 years old) but did not push or pressure me into a decision. He did all that I required of him and I would definitely hire this firm for a full replacement when the time comes.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$105

SUSAN G.
04/2013
N/A
Excellent job, completed on time, within budget. No surprises. Workers were very professional. Went "above and beyond" to ensure we were happy with the equipment and its operation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$10,000

peter c.
06/2012
N/A
The repairman camto my house, diagnosed the problem and had the parts to do the repair. Job complete and my airconditioner is working fine.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Mark L.
05/2012
N/A
TMS callled within minutes of posting on ServiceMagic on a Sunday. Serviceman came within an hour after contact, found the problem and completed job in a timely manner. The cost was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

carol m.
04/2012
N/A
service tech installers were exceptional - worked non-stop without breaks. Most considerate of my husband (who is disabled) to work around his schedule.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle R.
04/2012
N/A
The installation went very well. The men were professional yet friendly. I was very satisfied with the installers and the follow through with Mark. I will be even more impressed once I receive the Manufacturers warranty and completely satisfied to see this Air system work on its own on a hot summer day. We will wait and see!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ed C.
03/2012
N/A
He installed a home automation system, and installed a back up generator. I have been satisfied with his work, there has been a few issues but he is working to resolve it. I would recommend!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ellen L.
03/2012
N/A
Nick is a phenomenal man in himself. He has strict rules and guidlelines for his employees and they are followed to a "T". He has been over everytime we have needed him within an hour. Nick has always been up front and honest. I have dealt with some other faulty contractors, and he has always come to fix and handle our situations. They even went to Massachusetts to get a furnace for us during the Christmas holiday. He always goes above and beyond. He is compassionate, very hard working, and stands by his product. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

140 New Britain Avenue, Plainville, CT 06062

http://tmscomfort.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Total Mechanical Systems, LLC accepts the following forms of payment: CreditCard
No, Total Mechanical Systems, LLC does not offer free project estimates.
No, Total Mechanical Systems, LLC does not offer eco-friendly accreditations.
No, Total Mechanical Systems, LLC does not offer a senior discount.
Yes, Total Mechanical Systems, LLC offers emergency services.
Yes, Total Mechanical Systems, LLC offers warranties.

Contact information

140 New Britain Avenue, Plainville, CT 06062

http://tmscomfort.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day