A&J Appliance Service

appliance repair

About us

A&J Appliance Service, is a respectable and reliable company that specializes in customer service and satisfaction. We take pride in our work and get the job done right the first time.

Business highlights

18 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 76-100 of 123 reviews

m g.
11/2013
5.0
My washing machine began to leake gallons of water from the tub. It was Saturday, and within 2 hours, A&J Appliance sent a technician who repaired the problem for a very reasonable price...and no weekend charge. I will always use Home Advisor, and for appliance service, it will always be A&J Appliance . Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Patricia B.
10/2013
5.0
Called at 7:45 AM; Anthony was there by 9:15; my 8 year old Thermador oven was fixed by 10. Anthony was friendly and knowledgeable. What more could you ask for! I should mention that the oven has been broken for close to a year, so I am thrilled to have it back. Also haven't actually used it yet so I still have to see if it stands the test of time, but my initial feedback is off the charts positive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Joe P.
10/2013
5.0
Anthony came to my home after my husband called A&J Appliance for service on our unrepairable appliance , so said two others service company's in the area. Both had charged us a service call and one was $159.00 just to come out and tell me that it (refrigerator ) was unable to be repaired!!!!! Anthony within minutes of being in my home figured out the problem and fixed it on the spot. I would hire this company again if anything breaks in my house. Very professional and fast at fixing the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Iliad E.
09/2013
5.0
He was professional and rates were very reasonable. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Emily Z.
02/2013
N/A
Anthony and John were knowledgeable and quick- fixed my dryer in less than 30 minutes and explained their pricing very thoroughly to me. I will definitely use them again to repair any appliance!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$282

Ronke O.
01/2013
N/A
on time, professional, and repaired the dishwasher perfectly and offered options, so we were definitely impressed, all for a very reasonable cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosa T.
12/2012
N/A
Honest guys! I've used them a few times and they are truly fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Mike G.
12/2012
N/A
Very professional, very responsive. It's hard to get work done in this area without feeling like you're overpaying; these guys, as other reviews mention, get your parts wholesale (with you involved in the process) so you can feel like you're getting the lowest cost on parts. Our dishwasher was waking the dead; now we can barely hear it.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$400

Walter M.
04/2012
N/A
They diagnosed and fixed the problem. The total cost with parts was a bit more than I expected.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

james M.
03/2012
N/A
extremely fast. friendly and knowledgeable. price not great, but all else was.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Margo R.
03/2012
N/A
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Scott A.
03/2012
N/A
Outstanding job! They responded immediately, were highly professional and friendly. There is no doubt in my military or civilian mind that I would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
03/2012
N/A
Nice honest guys. Responded quickly and saved me money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee S.
02/2012
N/A
A&J is very responsive right after I made the service request online. Anthony and John who came within couple of hours, are very professional, courteous and customer-focused. They also saved us money by repairing the electronic board in our refrigerator than replacing it with a new one. Plus they use wireless, iPad to get me part quotes and receipts right on the spot. Very efficient and excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James C.
01/2012
N/A
When the parts arrived, they were too busy to install them for a week because they were in training. Left bottom oven latch broken. Carelessly discarded oven probe that I left on the counter, and left trash behind.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0


charles s.
08/2011
N/A
Service was fast, responding within two hours of call. Quality was good considering old machine was repaired with currently available parts. Worker was knowledgeable and friendly. Cost seemed a bit high, but the problem was fixed and I can move on to the next challenge.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Sarah J.
08/2011
N/A
A&J were available quickly, diagnosed the problem quickly and made the repair quickly and efficiently. They were very nice to deal with. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Xavier T.
07/2011
N/A
Super responsive. Top quality. Great professional. Will definitely use this company's services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben Q.
07/2011
N/A
Very prompt, quickly fixed. Thankyou

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raisa S.
06/2011
N/A
Prompt availability and upfront pricing. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura T.
05/2011
N/A
Great value, very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce G.
04/2011
N/A
They got the job done quickly, correctly, at a fair price, and were very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

charles f.
04/2011
N/A
Great guys to do business with. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

A&J Appliance Service accepts the following forms of payment: CreditCard
No, A&J Appliance Service does not offer free project estimates.
No, A&J Appliance Service does not offer eco-friendly accreditations.
No, A&J Appliance Service does not offer a senior discount.
No, A&J Appliance Service does not offer emergency services.
No, A&J Appliance Service does not offer warranties.

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed