A&J Appliance Service

appliance repair

About us

A&J Appliance Service, is a respectable and reliable company that specializes in customer service and satisfaction. We take pride in our work and get the job done right the first time.

Business highlights

18 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 123 reviews

Cregg W.
08/2022
4.5
Perfect

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sheara A.
01/2022
5.0
John was wonderful! I definitely recommend them. Excellent service, fast, clean and affordable. Thank you John

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$75

Allen P.
10/2021
5.0
The gentleman was here within an hour. Problem solved. What a relief!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Linda R.
06/2021
5.0
They were able to diagnose the noise coming from the dryer over the phone and ordered the parts. They came a few days later with the parts and fixed the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Geoffrey E.
05/2020
5.0
I have been working with John for many years now. His work is the best in the business and he is the most responsive person I have ever met. Every single piece of work has been performed successfully and at a completely great rate. I would wholeheartedly recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela T.
04/2020
5.0
i had a comfortable feeling right from the start. He arrived prompt, he DID the job, didnâ t leave a mess, and the dryer was up and running within the hour. Also, he took precautions for the Covid virus, leaving me and my family at ease. Will definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Rich C.
02/2020
5.0
John came out for a leaky washer repair in a timetable fashion and on time! He was polite and professional, fixed a gasket and saved me hundreds of dollars. Would highly recommend and hire them again anytime!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Albert D.
02/2020
5.0
Fantastic customer service, I submitted my request, and within one day, I got a callback and scheduled my appointment, A&J was out to the house very promptly. When arriving at my home, they were very presentable and polite. Once on-site, we immediately reviewed the situation with my dryer and got a very competitive quote. A&J appliance took the time to explain what exactly was broken and repaired the unit and did a full service while repairing the dryer. Everything is working correctly, and I look forward to using A&J on future requests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosemary S.
01/2020
5.0
He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth C.
10/2019
4.0
service was prompt and friendly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Gill R.
09/2019
5.0
Were quick to respond and prompt for arrival. They were thorough and extremely helpful with recomendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick R.
08/2019
5.0
Fast and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Iliad E.
08/2019
5.0
He was just awesome. Fixed my 3 appliances in no time, was very friendly & I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margo C.
05/2019
5.0
Over the phone they gave me a window time. I explained I did not get home till 3:30. Without hesitation John said no problem window time 3:30-4:30. AWESOME!! Bill repaired my dryer in 1 hour and cleaned up too. Really happy.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$243

oonagh p.
04/2019
5.0
Fantastic customer service! John was very responsive and had my issue fixed very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Robert F.
04/2019
5.0
Very pleased with work, prompt, very proessional and reasonable proices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Al O.
03/2019
5.0
John (the "J" from A&J) is awesome. i cannot express how wonderful a serviceman he is. Prior to John, I had another repair man come out and he found and fixed a symptom of the problem. Ultimately after hiring the first guy, I had the same problem. Then John from A&J came out. He immediately understood the underlying problem and fixed that - problem solved. He is knowledgeable, experienced, professional and competent and personable - he is everything you want in a repair man. I will certainly keep John in my list of favorite servicemen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Susie H.
03/2019
5.0
on time, in budget, quick fix, even called back to check on the performance. Best technician I ever used. Will recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Matthew D.
03/2019
5.0
Very knowledgeable and quick work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dulce W.
09/2018
5.0
This is the best appliance service company in the area. They were punctual, fixed the problem quickly, explained how to prevent it in the future and then even had time to answer some other questions I had relating to some other appliances. I have hired them before and will always hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

R M.
08/2018
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

$180

Larry W.
07/2018
5.0
They were prompt, courteous and thorough. I would recommend them to anyone in need of reliable service.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

hasmik s.
07/2018
4.5
John came and fixed the problem immediately, even though i was told it may take 2 visits to diagnose and to fix. I hired him at least 3 more time during the years on other project

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

W L.
07/2018
5.0
Came within a few hours of my call even though it was not an emergency. Was even early to arrive. Made repairs efficiently and quickly. Dryer is now working perfectly fine. Rates were very fair and reasonable. In fact John charged me less for the parts than what the manufacturer had estimated the retail cost of the parts to be. Would definitely recommend them and would use them again myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

A&J Appliance Service accepts the following forms of payment: CreditCard
No, A&J Appliance Service does not offer free project estimates.
No, A&J Appliance Service does not offer eco-friendly accreditations.
No, A&J Appliance Service does not offer a senior discount.
No, A&J Appliance Service does not offer emergency services.
No, A&J Appliance Service does not offer warranties.

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed