A&J Appliance Service

appliance repair

About us

A&J Appliance Service, is a respectable and reliable company that specializes in customer service and satisfaction. We take pride in our work and get the job done right the first time.

Business highlights

18 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 26-50 of 123 reviews

katie w.
06/2018
5.0
Very professional and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy B.
06/2018
5.0
awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin D.
06/2018
5.0
Quick response time. We had to purchase our own parts, which was great because I was able to find a lower price than a service company would normally charge.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$159

Elizabeth K.
05/2018
5.0
John arrived 5 minutes early to fix a refrigerator problem. He got right to work, assessed and fixed the problem, and was on his way in no time. Would definitely call A and J again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane r.
03/2018
4.5
Courteous, professional, and considerate. Came to fix a refrigerator, needed to order a part, and returned to fix the problem. Was going to be a bit late, and called to let us know. He was just about on time anyway. A & J Appliance Service is an excellent company to deal with. We will use them again and often!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill W.
03/2018
4.5
Nice gentleman. Timely. Thorough. Very pleased with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patte N.
03/2018
5.0
came on a holiday to fix a refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$800

Marilyn P.
12/2017
5.0
Excellent! I’ve hired them twice already and was well pleased both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elliot L.
12/2017
5.0
I called this morning and spoke to John. He told me he could come to the house at 3. I called back and told them I was home at around 2. He showed up promptly at 2:15; diagnoses the problem on my LG dryer, gave me a more than reasonable quote and by 3:15 he had cleaned up and before he left I asked a question about our Fisher/Paykel dishwasher. He looked at it, told me the problem and how to fix it. He was polite, knowledgeable and knew his job. I would definitely hire them when the need arises. The best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eve D.
10/2017
5.0
We spoke promptly and he was able to come to my house to fix the problem very quickly. The issue was diagnosed and fixed for a reasonable price. The gentleman who came to my home was polite, friendly and not at all unkempt. I plan on using them again in the future to service all my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

mike o.
09/2017
5.0
John called back quickly and came out on the same day and was able to fix my problem quickly. His pricing is fair and he was a great guy to talk to. I would have him come back anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Mary M.
04/2017
5.0
Excellent - came early to help out with my work schedule and got the job done perfectly with a great price !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger k.
12/2016
5.0
John is an extremely personable, kind, honest man. This a rare find in fairfield county, ct. I would have an individual like this in my house at anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$124

Theresa H.
07/2016
4.5
John came over a day ahead of schedule and fixed my moms 20 year old dryer right away. He was fast, professional and courteous. Great find and I will definitely use him again!

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather M.
05/2016
1.0
Hired A&J to fix element on ceramic cook top older stove in November 2014. Very rude. No customer sreviews skills. Came fairly quickly. Had to come a second time to replace same part. Would not use again.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0


Gerard D.
01/2016
5.0
OK

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pearl K.
11/2015
5.0
Friendly, helpful. Knowledgeable. Understood what we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Natalie T.
11/2015
5.0
Professional, knowledgeable and really nice. Able to explain to me what was going on and fix the issue that day. Highly recommend!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna A.
06/2015
5.0
"The service was fantastic. A&J are honest. Not expensive. Prompt. Efficient. Fair. Courteous. It is a family owned business with down-to-earth pricing. I really appreciated how they came within a few hours and did not charge a "same-day-emergency" fee. My appliance was up and running with no stress. I will never have to worry about an appliance breaking again, now that I know I have A&J to rely on!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon P.
02/2015
5.0
He knows what he is doing. On time and worked quickly. Needed a new part and put me in touch with a supplier right away. I ordered the part on the phone, 2 be delivered 2 my home. A&J will return as soon as it arrive & install it. Will use them again. My Go To guy.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jason W.
12/2014
4.5
Completed the repair, turned out well, very good communications. Told me exactly what to expect, expected price and completed the job as advertised. Very satisfied with the job and service.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$230

William H.
11/2014
5.0
They were courteous, on time and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

A&J Appliance Service accepts the following forms of payment: CreditCard
No, A&J Appliance Service does not offer free project estimates.
No, A&J Appliance Service does not offer eco-friendly accreditations.
No, A&J Appliance Service does not offer a senior discount.
No, A&J Appliance Service does not offer emergency services.
No, A&J Appliance Service does not offer warranties.

Contact information

216 Park Street, New Canaan, CT 06840

http://aandjappliance.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed