About us
Since 2003 we have extended our service area with much gratitude to our customers and employees. We now service east of New haven to New London. As a privately owned and operated business, we rely on ourselves and our employees to satisfy current customers and to gain the trust of future customers. We are a fully licensed, bonded and insured cleaning company, and our employees are covered by workers' & unemployment compensation. To sum-up... we welcome all comments, inquiries and suggestions from current and potential customers. Our goal is to give you more time, a sparkling home to walk in to after our visit, and allow you to scratch "cleaning" off of your to-do list.
Business highlights
Services we offer
CLEANING SERVICE INCLUDE RESIDENTIAL & COMMERCIAL SERVICES; RENTALS, MOVING-IN & MOVING-OUT CLEANINGS, WINDOW CLEANING, and regular scheduled cleaning weekly, bi-weekly and monthly.
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 9% | ||
| 0% | ||
| 18% | ||
| 0% |
When I visited the house while it was being cleaned, the crew that was there was delightful - very friendly and they seemed to be busily working away. Paid for the service at this point as well.
A day or two later, when I returned to the house, I really started to look around at the job that had been done. Some of the work was good - most windows were clean, floors were in good shape. But other elements were quite plainly done poorly or not at all. The empty cabinets had crumbs and dead ants. The refrigerator shelves still had crumbs and other loose items on them - so it's not just that these things weren't and quot;scrubbedand quot; but they didn't appear to be so much as wiped down. And then the details that sold the job to me (the promise of cleaning the heating units, the grill under the fridge, etc) didn't appear to be touched. Bathrooms were hit or miss - toilets were clean, but tubs had and quot;stainsand quot; that I was able to wipe away with no elbow grease required.
Each element of the cleaning that I found disappointing had been explicitly agreed upon at the outset, so my experience seems to be to be a failure to deliver, not a miscommunication. Overall, a very disappointing experience for a fair price. I would not recommend this service.
"Considering your cleaning was 2.5 years ago i had to look back at my records to jog my memory. You had actually returned just as the job was being finished and gave a thumbs up after viewing the house. Maybe you have forgotten since it was 2.5 years ago. We do have a guarantee for all of our jobs, and would of course had sent a team out to fix any issues. I of course can not do that now since it is 2.5 years later. It's unfortunate we were not given the chance to redeem ourselves before recieving a negative review from you 2.5 years later."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing