LAMPHERE PLUMBING & HEATING

They did a good job. The only complaint is that when they finished the job they did not provide an itemized list of the charges.

Bill Lamphere and his crew are very professional and reliable. Our kitchen remodel is beautiful. It is the envy of family and friends. In fact, some friends asked for his contact information.

Bill Lamphere was very responsive from the initial contact to the completion of the work. He completed all the work within the original estimate. We had three(3) bathrooms totally gutted/upgraded and a Master Bedroom walk-in closet added. Bill came to the house and discussed with my wife what she wanted done. He was very helpful with recommendations and when she gave him some of her ideas, he was open and supportive; not once did Bill ask her ?Why do you want to do that?? (unlike another bathroom remodeling contractor who came to the house). Whenever you remodel multiple rooms in your house at the same time, it can be very disrupting to the family living in the house. Bill and his guys went out of their way to make sure that they minimized the impacts to my family. Prior to leaving for the day they made sure that the job site was cleaned up and all their tools were put away. Their work quality was exceptional. I would highly recommend Lamphere Plumbing & Heating HVAC to anyone that needed to update their home.

tech showed up on time to perform install. took about 4 hours to install . overall good job!!

Took just a little bit longer to arrive then they said, but not bad. The plumber was cordial, got right to work, made a few small improvements that were not on the work order, did a quality job, made a few suggestions, cleaned up the mess, and left. The whole experience was quick and painless. I would definite use them again.

It went well. Had troubles scheduling with another plumber for 2 weeks. Small pin-hole leak in water pipe developed into major spray over weekend with major water loss and flooding into hall and downstairs bathroom. Husband Chris shut off water for most of Sat eve and Sunday. Found Lamphere Plumbing on Angie's List, called, and scheduled appointment for Monday 1 p.m. Confirmed time with secretary; work crew was 1 hour late due to earlier job. All work completed in timely manner, about 2-2 1/2 hours.

Excellent work. Showed up on time, completed the job quicker than expected. Very professional. Will use again. Highly recommend.

It was a long time in planning due to the fact this was a project being funded by the VA with lots of paperwork and we had to follow certain criteria as the VA has their rules for the grant. Mr. Lamphere was patient and after the architects plans were reviewed by the VA we were given a start date and the work was split up in certain increments and finished then inspected by a VA inspector. The project took longer than expected but there were weather problems, and other issues. Mr. Lamphere was very easy to work with and his men are talented carpenters, plumbers, tile setters, electricians and concrete men. At the end of the project they cleaned up the entire area and re-seeded the yard where heavy equipment was used and the dumpster sat. I will say at the end of each day the work area was cleaned and my house never felt like it was and quot;under constructionand quot;. Also, for over two months my husband was in a rehab facility and I had to leave them to be with him. I was always impressed that the workers were careful to lock up and were completely trustworthy. I will recommend this company and I am thrilled with my renovations that have made life a little easier for this vet. K.P.

on time and very professional

First class job. Involved installing attic air handler in the heat of the summer. They stayed on the job until it was completed.

Our tankless water heater had been flaky and finally broke completely the day of the superbowl. Bill did a great job evaluating and fixing our tankless heater system.He worked with the distributor to diagnose the problem, obtain parts, and make the repairs. During the process, Bill did thorough analysis and provided honest advice and opinions. The repair required extensive and quot;surgeryand quot; on the heater - the main board, pump, and other parts needed to be replaced. In the end, the repair did the trick. Since the repair, the heater has worked flawlessly. I would use Lamphere Plumbing and Heating again and am happy to recommend the company to others.

We received the estimate in September 2011 and accepted it. The work started on time October 1, 2011. The personnel doing the work were on-site at the agreed upon time daily and the water was restored daily prior to them leaving. The personnel were very neat, picking up or vacuuming up messes and dust caused by disturbing the sheetrock. They also pointed out some efficiencies that could be gained with minor changes and performed them. Obviously during the course of the work some emergencies arose for them and they notified us of these as they occurred. The painter was also very good and finished his work quickly and neatly.

WONDERFUL It was done in the exact time as promised.

We were experiencing colder than normal hot water. He identified the problem as being a worn out coil in my boiler. I thought there was a problem with the tempering or mixing valve, mixing in too much cold water with the hot water. He came over quickly and completed the work in a timely fashion.

Responded, chose another company

Very professional work. And my barking dogs were not a distraction. Job turned out to be more than we both thought. end results are perfect.

We've used Lamphere Plumbing for years, as the need arose, and they have always been responsive, knowlegable on assessing the problem and the fix needed. They have performed their work quickly and accurately, with NO callbacks.

He does a really good job. This company is extremely knowledgeable and fair. They have always been very responsive and professional.

Very satisfied. Lamphere's were my Dad's plumbers for many years.

They arrived 1 hour late, picking up parts. They did not call to explain. They were professional and very neat. They installed the AC I purchased well and made sure it ran as expected. They cleaned up very well; I was impressed. I was a bit surprised the job was subcontracted; I thought Mr. Lamphere was going to be on site doing the work but he did come by to bring a part and check on progress. No one smoked on the property. All in all a job well done.

As always, excellent job! I've used Bill's company for several years and previously had him install a new furnace and also new tub/shower combo. He's always on time and never overcharges for his work.

They were a very pleasant and efficient group, they did the work very nicely. When I had a complaint they did come back. I went on to get some bids for having my roof done and they were one of the bids and they were thousands of dollars higher than the lowest bidder. I took the lowest bidder and they were ticked off. Otherwise they were excellent workers and agreeable. I was very surprised to find out that not only were they disappointed, but they were annoyed. Even when I told them why they said they must have Mexicans working for them and I didn't like their little comments. Overall, as contractors, they were good but the little episode would bring their grade down for me. Now I am going to remodel my kitchen and they would have been in on the bidding, but now I won't use them again.

This was part of a backyard pool project. They were recommended by a local plumbing supply store. The quality of the work was great and now my outdoor shower looks better than my indoor one. They were very professional and completed the work promptly. My only mistake was not getting a project estimate before the work was started and the cost of labor quickly added up since I ended up paying by the hour. Example of charges included 12 hours for 2 men to install a 2 sided shower stall or 2.5 hours to connect a water line to my fridge. While I wasn't present during the work so I can't verify the actual hours spent but this seemed a bit much to me. Maybe I was also being charged for travel and time spent getting supplies. My recommendation in the future would be to agree on a budget total and then they can work at their own pace without having to worry about paying by the hour which works for a simple plumbing repair but not a project like mine.

It took them five to six hours to fix the issue. They did a pretty good job. My wife said that she didn’t feel like they cleaned up enough. To me it seemed like they cleaned up pretty well. Overall we were pleased. The only thing that he didn’t do was that he didn’t call back. We had requested him to call back with an estimate for a shower leak and no one ever called us. I was pretty pleased with the price.

The service was fine, but I thought that the price was a little to high. I would not go back to this company.