Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
MARILYN M.
10/2006
vacuum cleaners
+ -1 moreI brought my vacuum in for a free repair estimate (it was working but making a strange noise). I called twice to follow up and get a diagnosis and repair estimate. He was always polite but said he had not yet had the chance to look at my vacuum. He promised to evaluate my vacuum and call me within 3 days. After 5 days I had not heard from him so I returned to the shop to collect my vacuum. He told me that I owed him $40. I was surprised as I had not received a diagnosis, estimate of repair or given my authorization to proceed with the repair! His reply was that he had to pay his bills too. When I told him how I was not pleased with how he conducted his business, he told me to take my vacuum and leave his shop, which is what I did.
Description of Work: I called before bringing in my vacuum for a repair diagnosis. He told me that he offered free estimates. The vacuum repair work was performed but never authorized.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
304 W MAIN ST, Avon, CT 06001
Licensing
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Service Categories
Vacuum Cleaners
FAQ
BEST VACUUMS is currently rated 1 overall out of 5.
No, BEST VACUUMS does not offer free project estimates.
No, BEST VACUUMS does not offer eco-friendly accreditations.
No, BEST VACUUMS does not offer a senior discount.
No, BEST VACUUMS does not offer emergency services.
No, BEST VACUUMS does not offer warranties.
Contact information
304 W MAIN ST, Avon, CT 06001