Saela Pest Control- Denver West

Be sure to get clarity on the cost of the services beforehand. I don't feel this company was upfront about costs (i.e., instead of paying for a single home visit, I was told that the cost would be several hundred dollars including multiple visits to ensure the problem didn't persist). I ended up getting the service done, but I was not happy with the lack of communication upfront about what the services would cost me.

Very customer friendly, on time, and quickly completed service. Haven't had any pest issues since they provided treatment for my home

Very Professional, felt comfortable with this tech in our home, informed us of all he was doing - and why - and what the future services would be.

This is my first visit and I am very pleased. Very professional and addressed my concerns immediately. It's too soon to tell what the results are going to be. But, I'm expecting my issue to disappear.

Excellent and professional service!

Good experience

Very helpful and took care of our problems. helped us with trohble shooting and answered all questions.

no comment

Arrived on time did a first class job.

They were very who k to respond thecfirst time but their follow up is slow.

It was well.

Had spider service 2 weeks ago and have seen a couple of spiders recently. Need to call them out again.

good company, but pricy they were 20 minutes late and they gave us a 4 or 5 hours window which was wasting of my time waiting for them the whole morning and afternoon

The project was done properly.We live in a 37- years old house and basement was not replace yet. Bugs and insects were hiding under the carpet. The service had to be repeated twice. Job was done with out hesitates.

Do not hire this company. They are not a honest , customer satisfying company. It was explained to me that the first visit to eliminate the yellow jacket nest would cost $144.00 with a free 4 week follow up to spray again. Then follow with a quarterly visit for $114.99.They came for the 4 week follow up spray but charged my account $114.99. I only discovered the charge when checking my bank account. I called the company and they told me that the 4 week follow up was actually the start of the first quarter. So I was charged a total of $258.99 in a 4 week period for yellow jacket removal. They refuse to credit my account for the quarterly charge. I have spoken with Jared who is a "customer service specialist" who has refused to refund me saying that this was explained to me. I never would have agreed to a service billing of $ 258.99 for 2 sprays in a 4 week period. This was my first time using home advisor for a reference and will be sceptical to again. I continue to ask for a refund and have had several conversations with Jared who keeps playing on words. Bottom line, a very misleading and dishonest company.

I can't submit without a comment...

nothing

it is somewhat important to be aware of the location of the traps and be able to call when they have been sprung and perhaps sometimes remind tech as to where they are. Overall, service has been very good

Great service

Edge Pest Control was very responsive. They came out to inspect a scratching noise we heard in the ceiling. Edge identified some siding that had come off the house allow squirrels to enter our attic. We had the siding repaired and have had no issues since.

They need to come back for a follow-up. I will see how well they do with that.

Friendly and knowledgeable service technician

prompt and friendly service

they were prompt and the tech that showed up was very nice and friendly.