JJ Tracks Tire & Auto Center

That's my mechanic, the one I go to.

Once there, I was told to just have a seat. Wifi made it easy to get a little work done while waiting. They took our van in and within 20 minutes came back out. They replaced 2 bulbs (I'd replaced the bulbs, but evidently they were bad, which is how I ended up at the service counter) and didn't even ask for payment. I'll totally be going back when I need any of my vehicles serviced. They won me over.

Work was done in timely and professional manner. I was consulted throughout. Excellent repair work and customer services. Will definitely come back.

I brought my truck in for a brake job. They got me in quickly, and were knowledgeable and professional, however when I started to drive my truck, however it began making a noise in the new brake pad assembly that they installed. I had to bring it back in, and they fixed it free of charge. The noise persisted, and I came back in once more. They replaced the brake assembly, and I was only charged for the cost of the parts. They were great about resolving everything in a timely manner.

Repeated misdiagnosis of an air conditioner problem to the tune of $1400 followed by being way overcharged for some radiator repairs. They're either bad at being mechanics or crooked. Either way, stay away.

JJ Tracks was recommended to me by some friends. I took my car to them to address oil leaks. These guys were able to my cars slow leak into a gusher. I took my car to another shop and they informed me of the shoddy work that JJ Tracks had performed. The second shop replaced valve cover gaskets and cam seal and the leaks stopped. I'll keep my friends, but wouldn't recommend JJ Tracks to anyone requiring engine work on a Subaru.

Originally went to the Kia Dealer and was quoted $850 to correct my problem. I wanted to get a second opinion and brought my Kia to JJ Tracks. They re-accomplished the diagnostics per my request and told me the problem could be one four possibilities, including a bad sensor. After checking it out, they replaced the sensor and I have had no problems since. Price of aprox $725 included the $25 Angies list coupon I used toward my repair. I was very happy with the service and thought the price - while more than I would have liked to pay - was more than fair. They were very flexible on when I could bring it in, and had the work done in one day. The only comment I would have from a personal note is that I would have liked to get a phone call during the day to get an update on how the work was going and when to expect the work to be finished. Other than that, no complaints. Overall a very good experience. Very happy to support a local business!!

Professional quality work. Over the years, I've grown to know Jim, Sam, and Wayne (the front office) as honest folks who work hard to provide quality diagnostics, estimates, and repairs. I trust them implicitly based on my first hand experience working with them for so many repairs over the years. They've always gone above and beyond to provide quality timely repairs to keep us rolling. As my kids have grown and have their own families, they drive from Colorado Springs to Monument to have JJ's check out and service their vehicles. I've also come to appreciate how strong this locally owned Shop works within our community to support activities that keep Monument a strong Colorado town.

JJ Tracks were quick to respond, knowledgeable, and professional. They were able to quickly diagnose the issue and propose a solution. Angie's List had a deal for 34% off the service I required so that really helped reduce the service cost. I would definitely take my 4x4 truck back there for service.

Bought Angies list coupon, wouldn't honor it after it's expiration and found out didn't need brakes. In this case should have compromised

When the engine light came on, we went to our local shop. They suggested replacing a wheel bearing as well as the sensor. Very friendly --- answered all our questions. Fixed the problem that day on time and on budget.

Great service! Friendly Staff, very knowledgeable. Fantastic experience.

We have used JJ's for 7 years and have been very pleased with their work. They have maintained 3 different cars for us and their work has ranged from oil changes to major work like air conditioning repair, changing transmission fluids, electrical issues, suspension problems, front end alignments and other auto repairs that come with maintaining older vehicles. Our vehicles ranged in age from 3 years to 12 years old. We have always had good advise from them and found that they were honest in their assessments of what needed to be repaired and what could wait until the work was needed.

They are local and I had gotten an estimate from another company several months before that I thought was high, so I took my truck to JJ's and they told me I still had half of the life of my brakes left and just to keep an eye on them. They impressed me with their honesty. Thy are now my mechanics.

My husbands car was jerking really hard when it got to 1000 rpm and again at 3000 rpm. It also had stalled at several stoplights. We took it into JJ Tracks on Monday evening, they looked at it Tuesday morning and we had it back by that evening, good as new! They fixed a belt that had been put in wrong (previous mechanic argued with us that he did everything right) plus replaced some other wires that were looking sketchy. We got it back and my husband and I are VERY pleased! They are also very polite, and they don't make you feel dumb or take advantage of you for not knowing about cars. We will use them every time!! Thanks JJ Tracks!

We're loyal customers. They've earned it. Enough said.

They were prompt and reasonable. We will use them again in the future.

One day upon start-up, the instrument panel of our truck was dead. We called JJ Tracks because they are close by. We didn't want to drive far without a speedometer, gas gauge, etc. JJ Tracks was able to take the truck that day. The problem turned out to be corrosion on one of many wires running from the computer chip. Diagnostics would not pinpoint the exact wire pair. JJ Tracks called to inform me the technician would have to trace pairs manually, which could result in a big labor charge. We needed the truck, so I instructed them to continue. Judging from the charge (almost all labor), they found the corroded wires about half-way through the computer chip connections. I felt JJ Tracks told me the truth and kept me informed throughout. It was a lousy, unexpected, weird and expensive problem, but JJ Tracks got us through it in about a day with professionalism, courtesy and good communication. They did a good job for us.

They got the parts and had the work done in one day.

I was having problems with the 4x4 shifting and it has been a while for those services, (mentioned above) except the rear differential that was done by JJ Tracks in 2011. Sam thought it needed done again at no charge. Sam is a great guy, great customer service and very knowledgeable. I have done business with JJ tracks for over 10 years. Thanks Claudia Russon

My family was visiting from out of town and was only going to be here a few days. The steering was having issues and the power steering pump needed to be replaced. They gave us an estimate (which they came in under on) and were able to get the parts quickly and fix the vehicle in time for them to get back on the road. They were prompt, courteous and a pleasure to work with.

JJ Tracks has been our go-to auto repair shop for many years. We have felt that they are very honest and fair. Most recently we took in a car that has always had a mild squeak in the brakes, but the squeak was suddenly much louder. Sure that the brake pads were wearing down we took the car in to be checked. They were unable to find anything wrong with the brakes and said there was very little wear on them at all. After all was said and done we drove home our car with fresh oil, new belts to replace ones that were wearing out and brakes that no longer squealed (the inspection must have cleaned out whatever dust/gravel was causing the problem).

I was very impressed with how quickly JJ Tracks fit us in. I called at 4pm on Wednesday, and they were able to fit us in the very next morning. They even went the extra mile: I had brought my truck in dirty, because my husband had taken it fishing, and we discovered the leak before I had a chance to wash it. When I picked it up -it had been rinsed down! They were thorough and professional and kept me informed about their progress. I will definitely use them again!

Excellent service, they are honest and reliable.

Just great! They were nice to deal with and we had a good laugh together when the gentleman who called to give me the diagnosis told me that the tech was afraid to drive the car too, the noise was that bad! Also, I had a coupon from being an Angie's List member and after they gave me the discount of $25, it ended up costing me only$23.