Applewood Plumbing Heating & Electric

They have specialists in each field.

Their communication could be better. They allow my service contract to lapse without telling me. One technician tried to sell me something that I truly didn't need.

I called for service and they gave a very reasonable service call charge. The tech showed up on time. He then suggested the price should be around 450.00. I agreed and he began work. One hour later he finished work and gave me the invoice. It was for one hour of labor and about 330 for the pump. I looked online for the market price for the pump on Amazon: [*** Link removed ***] That's right, they had marked the pump up from $84.01 to $330.00. I complained and said I would pay a 100% markup but not 392%. He said I had agreed to the invoice and that was that. Stay a million miles away from these guys. I did some investigating and they are paid on commission from markup on parts. Be smart and move on. Randy Duncan

It took him about 45 minutes to replace the light switches and electrical sockets. Moving the doorbell chime took him about an hour. The only thing he had to provde were the lightswitches and outlet plugs. He got here about 10:00AM and was gone before 2:00PM, and he charged me $1952.00. I will say he did great work, but the price is just ridiculous.

Not well. The tech was unable to find replacement parts for the water heater, which we had expected, since the manufacturer had moved their operations to Canada. He was unwilling to quote for the brand I wanted as a 'purchase and install' job. I researched the brand that his company was recommending and had a very clear understanding of retail cost of the various models, what they would provide, and what warranties were available. He duly came up with a quote and after I had caught my breath, I asked for a breakdown of that quote (into time and materials), which has not been provided. Doing the simple math of subtracting the retail cost of the most expensive of the brands' models from the quote, it would seem they were proposing to charge just under $4000.00 in labor fees. I chose to go with another company. I have had this company out three times now. I had signed a service contract, which purported would save me money, on the first visit after I winced at the cost of replacing two simple stop valves. I suppose it did, but their prices are exceedingly high. I cannot fault them on cleanliness, customer service, or the demeanor of their technicians, but their prices are way too high, to my mind, and they leave me feeling skinned. They all carry a comb-bound binder of set prices for various jobs and use it to show the homeowner that what they are charging is the going rate in Denver. I take leave to doubt this and was never offer the binder to look at, so I have no idea who published it. It may have been an in-house document for all I know. If your income can support their prices, go for it. Otherwise do a better job of shopping around than I did.

Repair our hybrid hot water heater or quote for a replacement

Before calling Applewood Plumbing do your self a favor and go to youtube !

I needed a new tub overflow because mine was leaking into the basement. Adam Fahring "master plumber"from Applewood Plumbing and Heating showed up and looked the situation over for less than 5 minutes. He told me we needed a new tub shoe and overflow. I had no idea what that was but expected it the be $200-$300 for Adam Faring "Master Plumbers" time and for a huge mark up on the parts. $1,120 !?! That was the quote with a straight face. I laughed out loud and told him I would pay his $29 trip charge. I then went to youtube and learned how to repair this myself. It cost $38 and me, Dave with no plumbing experience got it done in 2 trips to home depot and about 1.5 hours of actual labor.

They were prompt and professional, but immediately tried to up-sell us to their service club membership ($200). They also quoted the repair, without a membership, at $740 - the discount with the membership was $598. The service technician never took it apart or looked inside, just made the quote. We felt that this was exceptionally high and called Sunshine, Plumbing and Heating (also on Angie's List), and they too sent someone out the same day. They opened it up, looked inside, tested a few things, and then quoted us for the same repair on the blower wheel at $383. They didn't try to up-sell us on anything and repaired it on the same day.

I just had a bathroom remodeled and purchased a new granite top and a Watermark faucet set for the vanity. I contacted Applewood Plumbing and requested Mike Christianson to install the new faucets because Mike had done work at my home before and it was a very positive experience. Mike arrived mid afternoon and completed the installation and like the last time he worked at my home he was very pleasant and completed the job in a professional manner. The Watermark faucets that I had Mike install are expensive and they have a polished finish and he was very careful not to scratch or damage, he also made sure that the new granite top was not damaged, that all of the connections were secure, and he cleaned up the area where he was working after he finished the Job. If all of the plumbers at Applewood Plumbing performed there jobs and treated the customer the way Mike treats his customers Applewood Plumbing would have all !00% positive reviews. Ron C Denver CO.

They are awesome. They are very good. They are thorough and very professional.

We were turned off because he seemed to make a diagnosis so quickly, and was ready to sell us a new furnace on the spot. He also gave estimates of $6000 to 8000 for a new one without doing any calculations or measurements, 1 1/2 or 2 times what we eventually paid. He was not thorough and not clear. We waited to talk to A and B Mechanical who fixed it that night and eventually sold us a new furnace for a reasonable price. The difference in professional demeanor and trust was night and day between this company's representative and A and B.

Applewood was easy to schedule with. They were able to offer same day service, which was great. They also showed up right on time, which was also great. The tech came in and asked me what the problem was, which was a little frustrating because I was asked for and had given a detailed account of the issue I was having, including serial numbers and installation dates of the equipment I had. The tech didn't have any of this information. Not a huge deal, but it would be great if he started the appt. off with "I understand your furnace is acting up" instead of, "tell me why I'm here." Anyway, I showed him to the furnace and he began his diagnostic. After about 15 minutes, he came up and proceeded to list a series of things he found wrong with the unit, and that I should have replaced because they "could" fail. In all, it was about $2600.00 worth of repairs. But oh, he did mention that I had the option of saving 15% by signing up for their "Gold Service Plan." We asked for a breakdown of parts vs. labor and he wouldn't give it to us. Turns out, many of the parts are incredibly inexpensive. I know they're a business. I have no problem paying reasonable markup and a cost for the labor and service call, but I feel like their prices were incredibly high for the service they were providing. Among the quoted solutions they offered: New Igniter ($350) New blower motor ($1150) New gas valve, flexline and flame sensor ($1350) To put it in perspective, here's how much I priced those parts out at: Igniter ($20.00) Blower motor ($150.00) Gas valve, Flame Sensor etc ($110.00) Sounds grim right? Well at the end of all of it, the tech certified my furnace OK for operation in it's current state with NO repairs. At the end of the day, I wouldn't have written a bad review if: Applewood had told me why my furnace was short cycling, or at least provided actionable information relating to the problem at hand. As soon as he left, the problem continued. They had been honest. The tech told me he found the flame sensor dirty. I had pulled it and cleaned it myself (it's a single screw and a wire). It wasn't dirty, it was fine. They had provided any guidance on what was necessary at the time to fix the problem. They did none of that. Here's a list of things we can repair. Some of them may work, some of them are probably unnecessary. Who's the professional here? Resolution: I decided to get a second opinion and went to an online HVAC question and answer site. I paid $23.00 and a technician walked me through several different diagnostics to figure out what the issue was. He recommended I replace my thermostat, as it seemed like the unit was starting to go bad causing irregular behavior in the furnace. So, $25.00 later, I replaced it and the furnace is working great. Shouldn't the tech from Applewood have been able to do the same? Have provided the same level of guidance and service? I can't help but think so. And I don't think I'll be able to trust them again.

This was for a rental. My tenant called and said water was leaking under the sink. I could not go over my self so I called Applewood. The tech did call me and get my ok before he did the work. At that time I should have turned it down, but we all know that water can cause a lot of damage so I gave him the go-ahead. This weekend when I could go over to see what he did I was not happy with the PRICE the work was fine. I got charged $410.10 to replace two sections of the drain. I want it to be Known that I do not mind paying a professional for their skills, however $410 for at most 2 hours work is not right. I will never use them again and I will tell everyone to stay away from this company.

The technician had to check the electrical throughout the home to diagnose the issue. They were very responsive and came out early in the morning. He was a very efficient worker and did a thorough inspection. He did a great job and was very pleasant to work with. He told me to call back with any other issues and they would be happy to take care of it for me. I thought the pricing was a little high but the quality of service was worth it. They did come out on a Sunday so that may be why it cost more.

The technician arrived, checked out the system, saw the leak that had to be repaired. He quoted $500 to fix the leak. It seemed high, but I was in a tough spot because we had been without heat for 2+ days. So I agreed, hoping this fix would be the end of it. In aprox 40 minutes he'd replaced the gaskets (little rubber pieces) - one was pinched, one was worn. He had the system back on, it wasn't leaking, and the pipe coming out of the top of the boiler had very hot water in it. He collected $538 for his 45 minutes and left. However, the boiler still was not working 100% because none of the registers got even remotely warm! Our heat wasn't working, and he left without the heat working! I did not realize this until hours later when it was still cold everywhere. I have 3 major problems here * first, I paid him $500 for maybe $3 in parts and 40 minutes of work - exorbitant * second, I was charged the trip fee even though we went with Applewood for the service! It was $500 + the $69 fee!! * third, he left without fixing our main concern - ITS DECEMBER AND WE DONT HAVE HEAT!! I called someone else to come the next day to fix it. They found that water was not getting into the boiler, which meant water wasn't getting pushed through the rest of the house. In 45 min of troubleshooting the other company found and fixed the problem. ...and didn't leave until we had heat in December. I paid $120 for his time and expertise. The Applewood guy quoted me $1200 for a new pump as his next step. I'm glad I did not call them back.

The technician arrived punctually and was professional and knowledgeable. He was able to diagnose the problem quickly and did the work for a reasonable price. The technician was very helpful and personable.

Applewood estimated that it would cost $2350 to get all three fireplaces running properly. Their estimate recommended that all three fireplaces should get and quot;properand quot; milivolt fireplace switches to be installed at $363 each, and that the pilot assembly should be cleaned for $247 each. Their estimate also stated that one of the fireplace's thermopile and thermocouple should be replaced. The cost to repair the thermopile and thermocouple, along with the cleaning was estimated to be $768. This seemed outrageously high to me, and I wasn't completely convinced of the technician's expertise. I had The Gas Connection come out and work on the fireplaces instead. The Gas Connection's price for cleaning the three fireplaces was about $279 -- $179 for the first one and about $100 for the other two -- compared to $741 for Applewood. The Gas Connection found that all three ordinary (not milivolt) wall switches worked, though one of them worked sluggishly and was replaced for $9, plus a few minutes labor. The thing is, ordinary wall switches work fine, though they need to be replaced from time to time. These ordinary wall switches can be purchased for a few dollars and replaced by anyone with a screwdriver and a pair of pliers. This is compared to $363 that Applewood would have charged, for a part available on the internet for about $20-30. And, Applewood's diagnosis was incorrect in other respects. On one of the fireplaces, Applewood said that the thermopile and thermocouple needed to be replaced. But, according to The Gas Connection, the thermocouple, valve, and pilot tubes needed to be replaced. The valve was not up to spec, and wasn't functional anyway. The Gas Connection did all of the work for $830 -- about a third of Applewood's estimate. So, in summary, I was not happy with Applewood because of the outrageously high estimate for switches that weren't even needed, the misdiagnosis of parts that needed to be replaced, and the high cost of cleaning the pilot assemblies. I have also had electrical work done by Applewood, though, which was done professionally and for a reasonable cost. Perhaps the problem is that Applewood's expertise is in heating and electrical, and that they should stay away from gas fireplaces.

It was fine, but I kind of felt they were trying to upsell me and I didn't really like that. I didn't feel comfortable with them. I felt, not taken advantage of, but just not totally comfortable and I felt like they were trying to sell me things I didn't necessarily need.

The guy came out and looked around. He tried to sell me one price for $5000 and one for $7000. It was a ridiculous amount. They wanted to replace everything and it was top-notch. I decided not to do that. I wanted to wait to get another idea. I found out that the low water pressure was because of the filter in the faucets. The faucets were clogged up. He was a very nice guy and he was competent.

I scheduled them to come service our air conditioner. The original appointment was for Thursday. Three hours prior to the time they were to arrive I got a telephone call cancelling the appointment. I had already made arrangements to be home so this was not convenient, but I went ahead and re-scheduled for the next morning for a window of 8:00 to 10:00. At 8:40 they called and said they couldn't be there until 10:30. Again, I had made arrangements to be home. I had another appointment which required me to leave no later than 10:45, which did not allow enough time for the service. I have used them before and they did good work, but don't expect them to respect your time.

I had a bathroom sink that was hardly draining and paid Applewood over $300.00 to fix it in September of 2003. I have called Applewood several times because it has not drained properly since the first service call in September. Applewood has sent out plumbers that sold me an expensive cleaner that is private labeled to Applewood that did nothing to help the sink drain and the only thing that it helped drain was my bank account. One plumber said that the sink did not drain because my water pressure is too high. I was ready to write the $300.00 off and pay another pluming company to fix the drain but I decided to call Applewood one last time as I have had a lot of other work done by Applewood and have not had problems with the other jobs. Yesterday May 15 2012 a plumber named Mike Christianson was dispatched to my home and unlike the previous plumbers that Applewood had sent he was able to get the drain flowing and did not try to sell us anything that we did not need or want. I hope that someone at Applewood plumbing will let him know that because he came to my home and did the work the way it should have been done back in September and did not try to sell us anything we will continue to call Applewood for our plumbing service and refer you to friends and neighbors.

It was great! They took a look around after tuning the toilet. They gave me an idea of what could be done for another plumbing issue. The plumber was very knowledgeable and was right on time.

They did come out and give us a quote. They were a little late in getting out here. I had to call them rather than they call me several times. I wanted to do a project at my mother’s house. I had them come out first because I used them in the past and I wanted them to give me a quote both on the electrical work and the plumbing work. The plumbing they quoted me was somewhere between $3,000 to $4,000 to do what I consider to be a really minor amount of plumbing work. I’m in the designing construction business and I’ve been in designing construction for probably over 36 years so I have a fairly good idea of what the work should cost so these guys came on the plumbing and gave me a price and I thought that price was outrageous. I told the guy and he said that he is sorry that my expectations are for a lower price and I said it’s not my expectations and I said I’ve been in the business for years and years. I said I don’t have a problem expecting a higher price than I think and I said what I do have a serious problem with is a price that I consider to be outrageous insulting and far beyond what I would consider to be an industry standard for the amount of work to be done. I called in another couple of plumbing companies that I was referred to give me estimates and their overall price of the work was $900 and that’s about what I thought it would be. On the electrical work, when he left, there are 2 parts to the work. They quoted me a price of almost $8,000. I told the guy that I was really pissed off about the plumbing quote they gave me and I was even more insulted and outraged by the electrical price they gave me. I was so mad that I laid into him about how I thought their estimating was ridiculous. I asked him to give me a price breakdown on time, labor and materials and he said they don’t get the job that way. I said that they probably go to older people homes and give them prices like this and they don’t know any better and they go ahead and accept their work and they have done nothing but ripping these people off. I said I’m going to call his boss and so I did. I called the company after he left and I really laid into them about how outrageous I thought their pricing was and she said that’s the way they do jobs and they’ve been pretty competitive in the past and I said this wasn’t competitive at all and she said to let her know about other quotes and I said all right. The other independent contractors approved by Angie’s List and both of their quotes were like $20 apart and both of those prices coming for what we had done was like $2,460 versus $8,000. It was identical work and I had identical scopes and so I have absolutely nothing good to say about them. I almost felt like they were robbing me. They were nice enough here. I think that they are professional. I almost attempted to call the district attorney’s office here because I was so furious about the estimates they gave us. They were here close to when they said they were supposed to be. If that’s the way they estimate, they can’t be very professional.

They did a great job. They were very prompt and courteous. They cleaned up well. I didn't compare their prices.