Redwood Empire Restoration

upholstery cleaner, carpet cleaner

About us

Redwood Empire Restoration is one of the most innovative and service oriented restoration companies serving all of Sonoma, Marin and Napa counties. As an owner - operated company, I provide my clients' with more than 28 years of experience and have perfected my method of cleaning using a rotary shampoo floor machine to break up the dirt and then thoroughly rinsing clean with hot water and fiber rinse, Because it is my mission to exceed my clients' expectations every day, I have invested in the best truck mounted equipment around, the Prochem Everest. Over the years I have continually worked hard to maintain an unsurpassed reputation for quality and customer satisfaction. I look forward to exceeding your greatest expectations. Call Redwood Empire Restoration today!

Business highlights

21 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.9304 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 276-296 of 304 reviews

Suzette C.
08/2008
5.0
I couldn't be more pleased with Eric's service! He successfully removed an accumulation of five years' worth of stains from my living room carpet, leaving it looking literally as beautiful as the day the flooring was installed. Eric was extraordinarily prompt, courteous, expeditious and professional. I won't ever refer anyone other than Redwood Empire Restoration in the future, as Eric has most definitely exceeded my expectations!! Thank you so much!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul A.
07/2008
5.0
Excellent professional work. HIGHLY RECOMMEND MY CARPETS LOOK LIKE NEW! Please feel free to use my name as a reference Thank you for sending me such a individual of high standards and outstanding work. Dr. Paul Akerlund

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda M.
07/2008
5.0
My project was a high quality light colored sofa that had been the favorite spot for Spot. This sofa was given to me so I felt investing in the best service was the way to go. Eric did such a beautiful job, it looks like brand new. He was honest with me about some of the stains not completely coming out, but to my surprise, they are almost invisible. To someone who doesn't know this sofa's history, they will think it is brand new. Eric was on time, and professional. I will use him for all my carpet and upholstery cleaning in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle B.
03/2008
5.0
Eric called back right away. He was on the site within an hour. Eric was extremely helpful and professional in every way. His knowledge and work helped with making a horrible break in experience into back to business in less than 12 hours. He even came back the next day to make sure that we were taken care of. Eric thanks for all your help!! Sincerely, the Wine Country Computers and Cellular staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristi S.
01/2008
5.0
Eric was great!! He came to our house the day prior to give us a free estimate, and was very informative and explained everything that would be done while cleaning, and after!! the following morning he was back--and did a fabulous job, in less time than anticipated. The carpet looks great, and all the stains are gone!! Thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula V.
01/2008
5.0
Eric and his assistant did a very thorough and professional job. I appreciated his great communication and advise. The spot cleaner gift was a nice touch. We will definitely use this company again in the near future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted K.
12/2007
5.0
Eric did an excellent job for a reasonable cost. He was prompt in returning my request for a cleaning company through Service Magic. (He called back within 5 minutes of my submittal and made an appointment for the afternoon of that same day). I plan on using Eric's company in the future and have no hesitation to recommend Redwood Empire Restoration as a carpet cleaning company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele S.
09/2007
5.0
I was amazed and extremely satisfied with the results. Eric worked hard on my carpets and I have to say the money I spent was well worth it. I was extremely surprised how dry the carpets were once he was finished. Previous times I have my carpets cleaned with other companies, they are very wet. Eric even left two blowers behind for us to use overnight to ensure our carpets would be dry enough to have our new furniture delivered the next day. Thanks for everything Eric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirsten O.
07/2007
5.0
Eric was very helpful, looked at the job and gave me a reasonable price based on the competitor which I appreciated, to meet my price range. He did an outstanding job, and my carpets look like brand new again with two kids! Now it is up to me to keep them that way....What a job. I am sure I will need Eric services again, and I am happy to pass his name on to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen M.
04/2007
5.0
Eric owner/operator was excellent a complete professional ,one time , and very cost effectives doing business with him . Respectful of others hard worker . Would use his service again and recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

161 Bouquet Circle, Windsor, CA 95492


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
9:00 AM - 3:00 PM

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 9:00 AM - 3:00 PM

Yes, Redwood Empire Restoration offers free project estimates.
No, Redwood Empire Restoration does not offer eco-friendly accreditations.
No, Redwood Empire Restoration does not offer a senior discount.
Yes, Redwood Empire Restoration offers emergency services.
Yes, Redwood Empire Restoration offers warranties.

Contact information

161 Bouquet Circle, Windsor, CA 95492


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
9:00 AM - 3:00 PM