LIGHTNING AUTO, BOAT & RV DETAIL

"[Member Name Removed]was great to work with, and his vehicle was exceptionally clean and cared for, which made it easy for me to give him an unusually good price; generally, a 5 year old vehicle like his runs $235/$250, but when vehicles are clean and so easy to detail, I like to give a lower than estimated price. I would like to offer [Member Name Removed]a sincere `thank you!' for his appreciation of our service, and I would be soo happy to work with him again. ~Paul Burner~ (800)774-4637 For more information on us, please visit our website www.LightningDetail.com"

"These Members were great people to do work for; so friendly and appreciative. I would be so happy to work for them again!!"

"Thanks so much for the niiiiiiice review, and I'd like to say that it's always great to do work for you guys! See you next time!!! :-)"

"This Member was great to work for; friendly and concerned about caring for his brand new black truck, which is THE most difficult color to maintain. He was eager to learn how to care for his truck, and that always makes me feel even better about doing a great job for a person who will appreciate my work and advice. I was almost as dismayed as he was when he told me his gardener had scratched his rear door while going from his front yard to the back yard; it was likely the handle of the mower that did it. I had him meet me at my home so I didn't have to drive out to his place again and charge him for it after I'd already soaked him for the Exterior Detail once. Plus, I'm never sure how much success I'll have with a scratch until I can rub a fingernail across it to guage its depth and severity. The scratch was riiiiight on the border of being too deep to get out completely, and it's barely noticeable now unless you know where to look. I simply compounded it by hand, polished it with a hi-speed buffer, finished it with a dual-action, vibrating polisher, then followed it with a little wax applied by hand. It was a piece of cake for an experienced problem solver like me, but a less experienced guy might not have as much success. I really appreciate this Member having us out to detail his truck, and I appreciate the opportunity to fix your scratch...which happens to be one of my FAVORITE things to do, and I particularly appreciate the great review here on [Redacted]. I'm only a phone call or an e-mail away whenever you need me. Paul Burner [Hyperlink Removed] (800)774-4637"

"Thank you soo much for giving us an A-rated review; we appreciate you very much!! ~Paul Burner~"

"Mrs. W. is very accurate in the description of her vehicles, and as a fellow Pug owner, I sympathized with her and her dog hair issue; my Wife's car is the same! Pugs are the most fun dogs, but they shed like crazy!! It was truly a pleasure to work for Mrs. W., and I am very appreciative of the excellent review she has posted of us, and I look very forward to seeing her cars and Pugs again whenever we are needed. Thank you again, Mr. & Mrs. W.!!!"

"This Member was really GREAT to work for, and I enjoyed every moment of working on his coach. It is so rewarding to work for someone who appreciates what we do, and listens to, and takes my advice on the upkeep of their vehicle. You're a smart guy, Mr. T. Detailing boats and RVs are my favorite, and I do love to solve problems. This job was a relatively easy one, as the oxidation hadn't gotten too bad yet, and I believe the next time around it'll come out even better. Using a medium duty compound followed by a Carnauba paste wax always leaves behind a few unavoidable minor swirls, and having us back shortly after the wax deteriorates is the best time to follow up with a non-abrasive polish, and then follow it again with the paste wax; that way the swirls are diminished and sometimes even eliminated, and the resulting shine is even better than the first time, and lasts longer. The THIRD time we detail it, it should look almost stunning; virtually swirl-free and shiny as a new dime. It's always best to wash your RV, boat, car, or any other vehicle with a `wash & wax' type soap to keep from stripping the polish and wax away and leaving a dull film behind that hastens the oxidation process. NEVER use dish soap, laundry soap, heavy duty soap to wash any vehicle. If you have a jug of heavy duty soap, please just give it away to someone you don't like. Hahaa!! Once again, I would like to thank this Member for such a fantastic review that has just made my day and made me so happy to add one more great client to my `collection.' THANK YOU!!! ~Paul Burner~ www.LightningDetail.com"

"I love working for this Member!!! She is one of the nicest, coolest people I've met in the entire 25+ years of being in business, and I'd like to send her a BIG (((( HUGGG )))) for having us out to work for her again, for taking the time to write this review, and for just plain being a wonderful human being. This was supposed to be a review about US, but I just wanted to show that it can also be about the CLIENT, too. We simply LOVE to do great work for great people, and this Member is exactly that. :-) ~Paul~ For the readers of this review and response: If you haven't already, please see our website www.LightningDetail.com and be sure to view the Gallery and Testimonials pages, as well as the Services page to get an idea of what you can expect from us. As you probably already know, we have dozens of EXCELLENT reviews on Angie’s List where we have also earned the "Super Service" award 4 years in a row, numerous "Page of Happiness" nominations, and were a Preferred Contractor of 2012. We've also got a handful of GREAT reviews on www.YELP.com This link is to a YouTube video of mine, and it may be of interest to you: https://www.youtube.com/watch?v=IYpY-ECqebo Best regards, Paul Burner Lightning Auto, Boat & RV Detail www.LightningDetail.com (800)774-4637"

"My thanks to this Member for the niiiiiice review, and for having us out on a regular basis to care for his cars. Not only is he a smart guy for taking care of his vehicles, but a great guy to do work for as well. Happy almost Thanksgiving, Merry Christmas, and a Happy New Year to you and the family...we'll see you after the holidays for another round of Wash & Wax. Thanks again for the great review, and for your continued use of our service. You are much appreciated!!! ~Paul~ www.LightningDetail.com"

"Thank you sooo much for the kind words; it's always great to work for you both, and I truly appreciate the GREAT review you've taken the time to write. We look forward to detailing the exterior of that little beast the day after tomorrow, and you know we'll give that old RV all of our problem solving skills and abilities to make it shine and feel silky smooth!! Let's pray that the wind calms down so we don't get blown off the ladder!! (NO flying allowed on Company time!!!) :-) Thanks again for having us out again, and for the awesome review. ~Paul~ www.LightningDetail.com"

"I want to sincerely thank this Member, a first time client of ours, for the fantastic review. It's people like her that make me want to stay in business for ANOTHER 25 years!!! Yes, a good-sized black vehicle with dog hair can be a challenge for ANYONE to resolve, but we really do enjoy a challenge. Imagine how bored I'd be if all I did all day long is to wipe some stuff on, and then wipe it back off again as many other detailers do? I'd probably jump off a bridge from boredom, for cryin out loud. If your car, truck, van, boat, RV or other vehicle has problems that need to be solved, don't take a chance with the `discount guys,' please call us, and we'll take GREAT care of you., Once again I would like to HUGELY thank this Member for the GREAT review; I truly appreciate the time you've taken to write it. ~Paul~ For the readers of this review and response: If you haven't already, please see our website [Hyperlink Removed] and be sure to view the Gallery and Testimonials pages, as well as the Services page to get an idea of what you can expect from us. As you probably already know, we have dozens of EXCELLENT reviews on Angie’s List where we have also earned the "Super Service" award 4 years in a row, numerous "Page of Happiness" nominations, and were a Preferred Contractor of 2012. We've also got a handful of GREAT reviews on [Hyperlink Removed] This link is to a YouTube video of mine, and it may be of interest to you: [Hyperlink Removed] Best regards, Paul Burner Lightning Auto, Boat & RV Detail [Hyperlink Removed] (800)774-4637"

"This Member is telling severe untruths, and that is putting it mildly; and I will address this fact before I continue. This Member claims to be a business owner, when in fact his Facebook page states that he is a Regional Sales Manager since 2012; I know because I checked, and you can, too: https://www.facebook.com/king.kenton He also claims that he spent "the entire morning" getting his SeaDoos parked and roped off for me...15 minutes, maybe, to park them and set out some cones? My 60-something other reviews here will speak for themselves, and this truth-stretching Member has just made a jackass of himself with this false review, and with an identical false one on YELP.com On the day of our FIRST appointment, Sept. 10, 2015 this Member changed the address of our appointment without notifying me, sending us on a wild goose chase to a different address on a 97 degree day, and parking it out of reach of the water & electrical access, which he KNEW that we needed, and it is against the law to run hose and extension cord across any street in Newport Beach!! I reluctantly suggested a reschedule, and he agreed. On the morning of our SECOND appointment, Sept. 22, 2015 I was taken to the hospital at 5:30 am without cell phone and appointment book. When my wife brought them to me, I was stunned to find a nasty voicemail message from this Member, threatening me with a negative review on YELP if I did not return his call ASAP. He said he would "put me out of business" with bad reviews, and I believe this to be the sole reason he's recently joined Angie's List. Is this the kind of person I would be anxious to work for now?? HELL NO!!! I've always heard there are three sides to every story; his side of the story, my side of the story, and the REAL story. I believe that the readers of the above review and my reply will be able to see the real story. I'm hoping this Member will realize he has made a mistake in writing this erroneous review, and would offer me an apology. For more info on us, please see our website at LightningDetail.com and also search Lightning Detail on YELP to see this Member's review and my response there, as well as my other great reviews on YELP. You will see that I am a man of integrity and a provider of nothing less than exceptional customer service and excellent work for over 25 years. ~Paul Burner~"

"This Member and his family were such nice people to work for, and so appreciative of our hard work...but we love what we do, and we love working for really nice people like this Member. I'd like to offer my sincerest "THANK YOU" for the really nice review, and we hope to see you again soon in order to maintain your vehicles before they get out of hand again. Please call me at any time!! (800)774-4637 Thank you!! ~Paul Burner~ For Angie's List Members reading this, please see my website at LightningDetail.com for amazing before & after photos and more info about us."

"Thank you sooo much for the excellent review you've posted here on Angie's List. We truly appreciate the time you've taken and the high marks you've given us, and this makes us want to keep on doing what we have been doing to earn those high marks, and to strive to get even better. I am always sooo proud and happy to receive a new positive review like this, and it just makes my day!!! Thanks again, Paul Burner [hyperlink removed] (800)774-4637"

"I remember this job and this Member very well, and it was a pleasure to work on his vehicles, and to work for him as well. It makes all the difference in the world when we work for someone with a great disposition and a good sense of humor, too; it helps motivate us do do our job even better. :-) I would like to offer a sincere "THANK YOU" to this Member for the great review, and we look forward to seeing you again. Please remember to keep your cars hand waxed every three or so months to keep them protected and looking like new, and always remember that we are just a phone call away when you need us. You can email me as well at [email protected] Thank you!! ~Paul Burner~ www.LightningDetail.com"

"I love people like this member and I am sooo appreciative of her review. :-) Her problem was an easy one for me to solve as I've seen it dozens of times before....and this is why you should always hire a seasoned professional over others who have just started in business, or perhaps have only a few years' experience, and know little about problem solving. I will share with all of Angie's List members what I shared with this member who had raw sewage leaking from a drain pipe, and it is the very same solution for removing water spots from your car. Lime Away, CLR, or Lime Gone from Smart & Final will safely remove or reduce the water spots on your car's paint. Simply spray it on the affected area generously, rub it in with your hand (which should have a rubber glove over it), and let it set for a moment before rinsing it off. If you're happy with the results, then wash the vehicle with soap and water. If the water spots persist, keep using the CLR, Lime Away, or Lime Gone until you are satisfied. ALWAYS do this in the shade, and ALWAYS rinse thoroughly and then wash with soap and water. Have the exterior of your vehicle buffed and waxed if needed afterwards. When you have a moment, please visit our website at www.LightningDetail.com to see some of the AMAZING before & after photos of some of our work, and feel free to contact me by phone (800)774-4637 or email anytime. Thank you! ~Paul Burner~"

"Hahaa...this Member's watch and calendar must be running a little funny, because I flipped backwards in my appointment book to find him on Friday September 26th 2014 rather than November 7th. :-) I have to admit that I don't have much memory of this job, as it took us only about two hours or so to Wash/Wax and apply leather & vinyl treatment the interior of a 2014 silver Cadillac CTS, and then just give a simple car wash and vacuum, etc.to a 2005 Dodge Magnum. While I would consider this Member's review a positive one, I am disappointed that we earned more B grades than A's. I can pledge to this Member to try to bring our B's up to an A grade next time. Thank you for the GOOD review, but I always strive for an EXCELLENT grade, and we would like the opportunity to earn exactly that in our future meetings. Thank you, again!! ~Paul Burner~"

"As is always the case, Angie's List members are the greatest to work for, and this Member was no different. He was friendly, accommodating, and very appreciative of our work, and I am very appreciative of the GREAT review. THANK YOU!!! :-) We did two Exterior Details... an `03 Mini Cooper and a `91 4Runner, and then a simple Wash & Wax on a 2014 Chevy Volt. Being able to detail all three cars at the same time and place saved us a good amount of time, and I was able to apply an $85 discount to the final total, which was actually the cost of the Wash & Wax on the Volt; so if you've got multiple vehicles, it's always a great idea to have us do more than one whenever possible. If you'd like to check us out further, please visit our website at www.LightningDetail.com and I would especially urge you to visit the GALLERY page to see some of the spectacular `before & after' photos. Thank you!! ~Paul Burner~"

"We truly enjoyed working for this member and doing all of these cars for her, and we sincerely appreciate the awesome review she's given us.Thank you sooo much, and we look forward to seeing you again Friday, October 10th for our `fourth victim!!' Thanks again for business, and especially for the kind words. It's people like YOU that make our hard work all the more worthwhile and enjoyable. :) :) ~Paul~ For even more info about us, please see our website www.LightningDetail.com"

"It was a pleasure to work for [removed member name], and we would be so happy to work for him again. I sincerely appreciaten the great review, and once again I will say that Angie's List members are the most enjoyable people to work for. :-) ~Paul Burner~ www.LightningDetail.com email: [email protected]"

"I remember this member well, as he was a great guy to work for; in fact, he had us out the first time on Monday, November 4th 2013 to detail his 2002 Grey Lexus is300 Wagon for $200 and he liked us enough to have us back three weeks later on November 25th to detail his 1995 32' RV for $580. That one was a bit of a challenge due to the age of it rather than the size. Those older beasts can get pretty oxidized if you don't keep up after them, and this is why I always stress MAINTENANCE rather than REPAIR. So if you've got a fiberglass boat or RV, it's best to contact me ASAP so I can help you maintain that baby before it gets away from you. If it's already gotten away from you...well, I can still help you as we did for this member. :-) I would like to send a sincere "THANK YOU" to this member for having us out twice, and for taking the time to give us this great review. We would be so happy to work for you again and again and we wish you a GREAT July 4th weekend ahead. ~Paul Burner~ [hyperlink removed]"

"It truly was a pleasure to work for this member; she was GREAT!! I explained to her that it would cost more than my original phone estimate due to the color and condition, but promised not to put an Atom Bomb in her wallet. :-) She gave us the go-ahead, and I was as suprised as she was at how well it came out, to be honest. I would absolutely love working for her again, and I would be so happy to help her maintain it so it won't get out of hand again. Thank you for the awesome review!! ~Paul~ :-)"

"I'm a little bit baffled by this type of review where I haven't provided service to the reviewer; I think this is the first time I have recieved such a review. On one hand she gives me compliments for taking time to answer all of her questions, and said it was no fault of mine that she was unable to afford our service, yet she only gave me an Overall "B"grade. I thank her very much for the compliment, but I still don't understand this review. I sincerely hope that she would let me detail her car one day so I could earn all straight A's for her next review!! :-) ~Paul~ www.LightningDetail.com"

"As in all other times I have worked for Angie's List members, it was a pleasure to work for this member. He was appreciative of our work and it would be great to work for him again. I offer my sincerest "THANK YOU" for the excellent review, and it's people like you that make us strive to continue giving great service!! :) ~Paul Burner~"