Services we offer
FLORIST.
Reviews
1.52 Reviews
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Showing 1-2 of 2 reviews
Eric A.
May 2012
Florists
The company failed to follow up with me following a very poor customer service issue.
ROCHELLE T.
Mar 2007
Florists
It was pretty bad. What I saw on their website and what was actually delivered was vastly different. The 2 balloons were supposed to say over the hill; they did not. The 2 balloons included said only Happy Birthday; not quite the message I was trying to send. And to top it off, the side order of chocolates never even made it (yes, they did try to charge me). Obviously there was no real way to have the situation rectified. When I explained what happened the next day they offered to go out and pick up the delivered arrangement and replace it with what was originally ordered. This was not acceptable since it was "after the birthday". The picture in on the website showed 5 balloons with "Over the Hill." Trying to get some compensation has been a horrible. At this point it seems they are going to credit me for the chocolates. They also called my boss's executive assistant and apologized. All in all, it was extremely frustrating for me and this is not a company I would trust.
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FAQ
1800 FLOWERS.COM is currently rated 1.5 overall out of 5.
No, 1800 FLOWERS.COM does not offer free project estimates.
No, 1800 FLOWERS.COM does not offer eco-friendly accreditations.
No, 1800 FLOWERS.COM does not offer a senior discount.
No, 1800 FLOWERS.COM does not offer emergency services.
No, 1800 FLOWERS.COM does not offer warranties.
1800 FLOWERS.COM offers the following services: FLORIST.