Weinstein Construction Corp

Service Provider Response

Thank you for leaving a review for my company. I have to admit I am a bit surprised at your review. I've asked our managers to search our client database for your name, and we were unable to find you as a customer of Weinstein Construction (and our files date back 45 years!). Are you quite sure you left a review for the right company? The issues you raised certainly do not sound like the actions of Weinstein Construction crews. Ours is a four-generation, family-owned Los-Angeles business that has operated for 45 years under the same name. During this time, we have worked, with our own work crews, on over 7,000 residential, multi-family, and commercial projects. We use the latest technology and tools, and we pride ourselves on providing our clients with exceptional and personal customer service. I'd love to chat with you on the phone regarding what you claim to be your experience with my company. Please contact me directly to discuss. Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the work that Weinstein Construction did on your property! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Hello, I am sorry to hear that you did not have a great experience in chatting with Weinstein Construction about our services. When we go out and speak with property owners, naturally we try to highlight how great our services are, and we try to get your business. If we appear "over eager" it's likely because we're excited at the prospect of working for you! If you'd like to give us a second chance, please call me directly to discuss - we can try to sound less excited, if that's what it takes! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks you for taking the time to leave a Five Star review for the work that Weinstein Construction did on your property! I was pleased to read that we were done quickly, and as promised! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your fantastic Five Star review! I was very pleased to read that you thought that Weinstein Construction's employees were clean, quick, and wonderful! And thank you also for recognizing my personal attention to your project! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you for your review! As you can well imagine, sometimes different service providers have different ideas about the work that needs to get done to a house. If after inspection, we recommend quite a bit of work to be done, it's because we 100% believe it should be done to protect the huge investment that is your home. And, on occasion, some service providers low-ball a job by recommending fewer fixes that cost less money, but that's not how we work - we propose what we truly believe needs to get done. I was sorry to hear we did not win your business this time around, but I was really pleased to hear that our inspector's 90-minute free inspection of your home had found a broken water pipe under your house, which you then had a plumbing company come in and fix! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! And thank you for your business! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! I was very pleased to read that Weinstein Construction was able to quickly provide you with the written quote you requested! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks for taking the time to leave a review, and sorry to hear we did not win your business time time around. Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the work that Weinstein Construction did on your property! I was pleased to read our job bid was competitive with other construction firms! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

We at WCC are very happy to receive the news that the member had an excellent experience with our firm for the earthquake retrofitting we performed in 2008. We are both proud and grateful to have this member in our fast growing directory of over 7,000 satisfied customers. In reference to the work that we performed in 2008, the crawl space of this particular hillside home is very unique and poses many challenges in working there. Nonetheless, WCC successfully bolted the sill plate along the foundation of the home, braced the cripple walls with extra strong 5-ply plywood, and repaired 5 cracks in the concrete. We also obtained plans and permits from LADBS on behalf of the homeowner. The City Inspector approved the work that we did, done to code as we said to the member it would be. Above and beyond, the member initially expressed a limited budget of below $5,000, and our sales representative allowed a very generous discount of nearly $2,000. In addition, as a courtesy, WCC strapped the outside stairs to the framing of the home along with the sill plate in the laundry room for extra support at no charge to the member. WCC cares about earning the business of every one of its clients, and this is the core return value of providing all of our clients with an excellent construction experience. Second Contact with Client in February of 2011: the member contacted our firm and voiced a concern about water intrusion to the home at the front section underneath the step. We were very thrilled to hear back as prior experience with our firm as well as referrals is one of our biggest generators of satisfied clientele. The homeowner had installed a small drainage channel underneath the step in order to allow rainwater to flow through the crawl space instead of allowing it to sit and cause damage, and now the original pipe was deteriorated and the water was leaking. The homeowner desired a simple solution to repair the pipe the homeowner had installed, which seemed to be DIY. The inspector reviewed the job with Mr. Weinstein back in the WCC offices, and because we rarely perform any kind of patchwork, the bare minimum that we were able to offer was 14 linear feet of waterproofing protection of the crawl space region underneath the step. At just under $2,000, this scope of work was outside the member’s budget. Last Contact with Client: the member called our firm again in March of 2012, as the problem persisted. The member did a good job in calling us again, as WCC is a waterproofing expert and offers state of the art drainage solutions. We offer and install work that we stand behind, and our solutions are designed to permanently and effectively stop water from penetrating the walls of any home, crawl space, or basement. The Scheduling Dept. assigned the same inspector who had been there in 2008, who was again committed to finding the best solution at the best price. The homeowner wanted patchwork only done to the pipe as a simple remedy. While any handyman could have helped this homeowner, our highly trained inspector took further initiative, recognizing that the water problem was a serious one. He requested that Mr. Weinstein should inspect the property in person. Mr. Weinstein performed a water test on the property free of charge in order to determine the source of the water, how the water was travelling, and what kind of damage was it doing. The water collected and stood at a relatively high level in a lowered landing (a walkway region with no slope) at the bottom of the steps on the side of the home. The water took only a matter of minutes before it penetrated to the crawl space and basement area, leaking through the foundation footing. Here are the problems that Mr. Weinstein discovered: 1. Because the outside region by the steps has no slope, the water stands there, and through the house is the only way water can travel. 2. The water is undermining the foundation footing, which is very unsafe. The condition of the footing is very poor. 3. The water is loosening the soil underneath the home, which causes dampness, mildew, odors, and eventually mold, to rise into the home via a scientific process known as the stack effect, and worse, causes the adobe soil to expand and swell with becoming wet and dry. This leads to foundation settlement and cracking, and poses further serious risks as the home is located on a steep hillside. The poor control of the soil condition underneath the home gravely assists the footing in becoming undermined. 4. The basement wall becomes completely wet, which causes cracking of the wall, which leads to a structure being stabilized by a deteriorating support member. With a large enough earthquake at any moment or with a persistent enough rainfall over time, this is a very dangerous condition as severe structural failure seems highly likely to occur. 5. The wood members underneath the home, such as the floor joists and floor girders, are rotting due to water and dampness. The rotten wood is now structural weakness rather than support. 6. Humidity levels underneath the home can cause health risks, such as asthma. These problems are very severe and a patch on top of a broken pipe is NOT the solution. The homeowner was requesting a band-aid for a broken rib, which, as demonstrated by the homeowner’s efforts in the past, will only work for a very short time and will continue to incur the homeowner additional charges as well as problems. WCC offered the homeowner surface drains at the front of the property as well as drainage under the stairs (to protect the laundry room) for a reduced cost of $2,500. Insomuch, the water test showed us that determining the source of the water required additional digging and tearing of concrete and other areas to discover the true source, which was not evident at the time of Mr. Weinstein’s inspection. Mr. Weinstein recognized that additional drainage along the perimeter of the property was needed, though they were not able to determine the full scope of work until a more thorough water test would be conducted by excavation of the concrete during the time of installation of the front property surface drains, which Mr. Weinstein also recognized were not enough to prevent rainwater from entering the crawl space of the home. While WCC can install partial waterproofing solutions at the request of the homeowner, we cannot stand behind partial solutions as being the best corrective measure. Furthermore, our lack for guarantee of any partial drainage solution essentially means that the problem will most likely continue as water will continue to find its way into the crawl space of this particular home. Naturally, the water and moisture will cause the warranted bolting work that we installed in 2008 to corrode, though WCC does recognize that even a partial drainage solution would help offset the time it would take for the retrofitting hardware to begin to damage. Without one of our permanent drainage solutions, however, the hardware, and more importantly the structure of the home itself, will nonetheless begin to deteriorate due directly to the bad flow of rainwater. Nevertheless, WCC is happy that the member found the right solution at the right price within the means of the member’s budget, and we really do hope that the solution will prove consistently effective during the upcoming rainy seasons. Our solutions are state of the art and we are offering the guarantee of our craftsmanship and quality of products installed. Our initial inspections as well as estimates are free of charge because we want to give every client the chance to recognize whether our firm is right for his or her intentions, and we have provided over 60,000 free home inspections, more than anyone else in the Los Angeles area, doing what we do, best! Additionally, Weinstein Retrofitting Systems specializes in earthquake retrofitting and foundation repair, which includes the design and installation of drainage solutions that prevent water from damaging raised concrete foundations. According to the Los Angeles Department of Building and Safety, in order for homeowners to qualify for basic permits per Standard Plan #1 for Earthquake Hazard Mitigation (the qualification of most homes without the need for a structural engineer), a minimum prescriptive charge for a single-story single family residence, the most common of dwellings, must be $2,500. We are not only following city code and thus law itself, ensuring that all of our clients fall into the qualified bracket for property valuation, but we are also upholding our own standards of ranking as the #1 residential earthquake retrofitting and foundation repair company in Southern California. Mr. Weinstein always has the best intention for any homeowner in mind. He is a homeowner himself, as well as a devoted husband and father, and has been a general contractor for over 30 years. His expertise is unprecedented in the Los Angeles area, and he is a leader in the field. WCC offers incredible products to stop rainwater permanently. The inspector’s intention of inviting Mr. Weinstein to the property even though a handyman solution was better for the member’s budget was to offer the member true expertise of how to permanently stop rainwater from entering the home and thus offering the member the choice to move forward with the work. If the partial solution that was recently installed does not hold up in the next few years, then the member is more than welcome to give us a call back for another investigation. We also urge the homeowner to consider having us back at the property after the next heavy rain season to see how it’s all holding up. If there are still any apparent problems, then we will be more than happy to offer this member the best deal possible for hillside rainwater mitigation. We are just as happy to provide referrals (upon request) of other homeowners who have utilized our services in the past for similar situations.

Service Provider Response

Thanks so very much for leaving such a great Five Star review for the work that Weinstein Construction did on your property! I was especially pleased to read you thought our work crews were experts at their jobs and always on time - thank you for recognizing them! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the work that Weinstein Construction did on your property! I was really pleased to read that you were 100% satisfied with the work and the professionalism of our work crews! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving such a wonderful and detailed Five Star review for the work that Weinstein Construction did on your property! I was especially pleased to read that you were excited to see the work unfold, and that you thought our work crews were professional and treated your home as if it were theirs! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! I was very happy to read that you were pleased with the job that Weinstein Construction did for you, and that it was completed on time! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the work that Weinstein Construction did on your property! I'm glad that you thought our work crews worked hard and communicated clearly with you! Please do let us know if there'[Member Information Removed] anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the foundation, retrofitting, and crawl space work that Weinstein Construction did on your property! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your review! I was very pleased to read that you thought Weinstein Construction crews were professional and did an excellent job for you! Apologies if at times there was a little bit less communication than you needed, but on the flip-side, I'm glad to hear that you with to continue using us in the future! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! I was very pleased to read that you thought the job that Weinstein Construction did for you went very well, and that our work held up well for many years after it was completed! As you noted, we do observe Christian and Jewish religious holidays, and our offices are closed during these times - we do typically provide notice of all holidays in advance! Please don't hesitate to let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you for giving us the opportunity to bid on your project. I was pleased to hear that you thought we were professional, and also glad to hear you had the work done elsewhere, to your satisfaction. Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

The house is about 80 years old, the entire floor is not level, and this was not the member's concern that the floor was uneven. We replaced the foundation around the south side, west side, and north side of house. All foundation replacement was done with permits and all were inspected and approved by Los Angeles City Inspector of Department of Building and Safety as per structural engineer design and with full 100% workmanlike manner. There is no movement on the new foundation. The east foundation (front) is 80 years old and the member did not want to replace the front one. So she has part of the house on unstable 80 year old foundation with unreinforced concrete and has water from landscape irrigation settling under east side of foundation and creating a continuous settlement. As a courtesy we went and did some minor support at the area that no work was done. Also, she lives on expansive soil and her driveway was settling. As a courtesy, we fixed all the bricks around the driveway, which has nothing to do with the house foundation. The City Inspector passed all our work and said that we did exactly as the plan indicated and prided us on a good job that we did. The member hired another company and they did not replace the foundation. They only installed temporary piers. Plus they replaced some floor joists that were burned by fire that she never contracted us to do this kind of job. In regards to arbitration she asked for $6,800 for work that was done by the other company. However, the arbitrator awarded her $2,000 as a courtesy for the temporary piers because she said that the piers stopped the settlement. If the piers stopped the settlement, then this means that there are no more issues at her home. She was not awarded the $4,800 because it was scope of work we were not hired to do. We replaced 145 feet of foundation around the perimeter of 3 sides of the house and we put new wood beam support under home and we removed about 20 cubic yards of soil from under the house in order to have clearance of 18”. JOB COST BREAKDOWN: Permits, plans, engineering: $5,000 Job materials: $19,785 Labor: For 45 days, we put in 1,750 hours of labor at $25 per hour = $43,750. Total for this is $68,535. This left our firm with $1,465 for overhead and profit. We awarded the member $2,000 after arbitration. This left our firm with -$535 for this job. We feel we did a very good job, at a fair price with very big savings to the member. We’ve always responded to her in a timely manner. In the last 3 years after the job was finished, we went numerous of times as a courtesy to help with all of her complaints and requests, and we fixed whatever she wanted even if not related to her original scope of work. As the member wanted it, we gave her also the job on about a year payment plan with no interest. Again, we feel we went above and beyond to accommodate her concerns and requests. In conclusion, as the member indicated that the piers for $2,000 stopped the settlement, there is no more settling and everything is working well and we are happy that we helped another client solve her problems. However, we still recommend that she replace the east foundation whether or not she chooses to employ Weinstein Construction Corp. We stand by our original assessment of the problem.

Service Provider Response

Thank you so very much for your Five Star review! I was very pleased to read that you thought the job that Weinstein Construction did for you went very well! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thanks so very much for leaving a Five Star review for the work that Weinstein Construction did on your property! I was especially pleased to hear the job was completed thoughtfully, neatly, as promised, and on schedule! That's really music to my ears! Please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! I was very pleased to read that you thought Weinstein Construction's work crews were tidy, worked efficiently, showed up on time, and left the job site cleaned and organized at the end of the day! I apologize that some of your front yard plants were a bit damaged during the course of the work - as you probably appreciate, sometimes even when you're very careful on a construction site, these things do happen, but thank you for pointing this out to us! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction

Service Provider Response

Thank you so very much for your Five Star review! I was pleased to read that you were satisfied with our inspection! As always, please do let us know if there's anything else we can do for you! Kind regards, Itzcik Weinstein President, Weinstein Construction