Heartwood Industries

Excellent - 1/2 of the job is done - will call when ready for the second 1/2 to be completed. Rory and her workers are great!!!

We wanted to create a new kitchen cabinet for the refrigerator that would also house a pull-out pantry. Rory at Heartwood was prompt to respond to inquiries and after some initial discussion, was able to provide a sketch of the project. I was impressed with her attention to detail, including ancillary issues unrelated to the cabinet itself (making sure we knew to get water and plumbing moved for the refrigerator, taking into account the position of overhead lighting, etc). The project took about three weeks, which matched the estimate given at the beginning. The installation was fast and neatly done and the new cabinet is functional as well as aesthetically pleasing.

Splendidly! I could not have asked for a better outcome. The bookcase exceeded my expectations and is now the focal point of my small condo—Rory was wonderful ! Very professional but also an excellent communicator who gave me a rendering of the piece and explained how it would Be built. She always came at the promised time and called if a few minutes behind schedule— I truly appreciated this consideration as it is rare. She also created a cabinet above my refrigerator which completes the built In look of my kitchen and gives me much needed extra space- and it’s beautiful! Rory will alway be at the front of my Rolodex!!

Rory is absolutely amazing. She is kind, detail oriented, professional, helpful, and knows exactly what she’s talking about. Her crew was kind and professional as well. From top to bottom it was such a pleasant experience and I could not be happier with my bookshelf.

We love the result - it's exactly what we wanted. Rory took the time to do it exactly right down to every detail. It took a while from beginning to end - but I think it's because they are so busy with projects. So get your orders in now, I think it was worth the wait. Very professional, nice, approachable lady who I always felt comfortable talking with (usually not the case with these projects).

Rory Firestein and Heartwood Industries did an outstanding job on this project. Rory helped us to develop a design that worked well for our space and she listened to our needs and wishes. We are very satisfied with the final product. The cabinets are of terrific quality and look beautiful! Rory also helped with coordinating installation of a new countertop and other work in the kitchen remodel. The process of a kitchen remodel is always challenging, and we appreciated that Rory and her team helped to make it go as smoothly as possible.

Rory and team were delightful. We had a compatible and clear idea of the work to be done, the materials to be used, proposed functionality and overall look of the finished product. The closet and drawers look as though they have always been part of the room/house. The team was on time for appointments and listened to the full list of wants. Any questions or differing options that arose were reviewed on both sides and implemented accordingly. I have called upon them to do some minor tweaking (ie. door heights due to settling, additional drawer separators) which they have done with great aplomb. Rory was also kind enough to point me in the right direction to address other issues in my home. I look forward to working with them again.

Perfectly! The unit was built, delivered, and installed as promised. It looks great and fulfills all of the needs. The children love keeping their toys in the lower drawers. The unit makes the room a comfortable spot for watching television!

Couldn't have been better. The project completed on time. The results are truly beautiful. My daughter and her husband are very pleased with their amazing master bath.

It went perfectly! We were given time frames and the work was done carefully and on time. We were given adequate time to make decisions as the project went along so we were never stressed about anything. Rory and Neal were always helpful, patient, and caring.