We spent months trying to find a wall unit to fill a large, blank wall in our living room. Our home lacked basic storage for books, special family memorabilia, and display areas for a collection of California pottery. All were relegated to a few shelves in the dining room, stacks, and boxes- not a pretty sight. We finally faced reality and started interviewing custom cabinet woodworkers. Heartwood Ind. definitely stood out from the rest. Rory was right on time for our first meeting, subsequent design and planning session, to final installation. We felt that she truly listened to what we wanted and offered creative/functional design suggestions that we did not even think of. This was the first time we had a custom piece of furniture built and despite Rory's superb communication skills, it felt a little like building a rocket ship in a garage. Well, we are thrilled to say, when it was time to launch the "rocket ship"' it not only flew, but it soared! Heartwood created a wall unit that truly exceeded our expectations. It is absolutely beautiful! Rory came to our house when the wall unit was installed and everything went smoothly. We were impressed by their attention to detail- made sure the self-closing doors and drawers closed properly and spent extra time adjusting one door so that it met their high standards. The crew vacuumed up and left everything clean. Any problems? Just one...thinking of the next project to have Rory work with us on :)