New Act Plumbing

The technician showed up on time, was polite, got the job done.

Meni was very personable and explained every detail to me. Iâ m glad that he did the work. Definitely would hire him again.

they solved the problem

Very good customer service

Meni is professional, knowledgeable, helpful and went the extra mile. He came out to repair our Noritz Tankless Hot Water Heater and understood the problem immediately. He knew the machine thoroughly, communicated with Noritz and was able to get new parts and repair it promptly. I would highly recommend Meni for his knowledge and his follow through. He takes the time to explain the situation thoroughly. I am thankful I called Meni.

Meni was amazing. Knowledge, economical and personable! Will use him from now on! What a lovely experience! Thank you so much!

PROFESSIONAL EXPLAINED EVERYTHING IN DETAIL WENT THE EXTRA MILE RESPONDED FASTER THAN ANYONE AND WAS ON SCHEDULE HIGHLY RECOMMENDED

Meni did a great job on my tankless water heater installation. He was very quick to complete the installation and was very professional. He explained to me about his 30 years of experience in the field of plumbing, and you can tell by his works he is very honed in his skillset. He was very kind and gave us an excellent price on the water heater installation. It was a lot cheaper than any other estimate we were getting. Overall, I highly recommend working with New Act Plumbing, it was a fantastic experience.

I called a few other plumbers before contacting Meni at New Act Plumbing. No other plumber explained in detail every step of the process and why it was so crucial. He truly made me feel confident in his work and told me that he is even certified with NORDS. He gave me his recommendation on what he thought was the best company to go with and what size I needed. He said because there are only two people living in the household, there was no need to pay extra for a bigger water heater I originally thought I had needed. He was always very upfront and honest with me. After the phone consultation, we scheduled to meet that same day! He came prepared with the water heater and got to work. Along the line, there were some complications with the location of my previous water heater, and he had to make adjustments to accommodate where the new tankless water heater was going to be placed. Overall, I was extremely happy with the work Meni did on my property. He was very professional, experienced, kind, and had the best prices!

I called a few other plumbers before contacting Meni at New Act Plumbing. No other plumber explained in detail every step of the process and why it was so crucial. He truly made me feel confident in his work and told me that he is even certified with NORDS. He gave me his recommendation on what he thought was the best company to go with and what size I needed. He said because there are only two people living in the household, there was no need to pay extra for a bigger water heater I originally thought I had needed. He was always very upfront and honest with me. After the phone consultation, we scheduled to meet that same day! He came prepared with the water heater and got to work. Along the line, there were some complications with the location of my previous water heater, and he had to make adjustments to accommodate where the new tankless water heater was going to be placed. Overall, I was extremely happy with the work Meni did on my property. He was very professional, experienced, kind, and had the best prices!

I had to get my sump pump replaced immediately. I called a few guys to get quotes and Meni's prices were by far the best. Not only was he fair with his prices, but he was also able to make it to my house the same day to fix the issue. He is very professional and experienced in the field of plumbing. I am really happy I decided to go with Meni and recommend him to all of my friends and family!

I pulled a few quotes from different companies, but New Act Plumbing was cost-effective and the rep they sent out was honest about the situation. He was articulate, punctual, and was able to complete the job successfully. The water heater is fixed perfectly!

After the gas company shut off our meter, Meni came and resolved the issue the same day! He was very professional and knew exactly what he was doing.

I had a really amazing experience working with Meni. You can really see that he cares about his customers. He was very professional and experienced in this field. He made a few recommendations for the placement of the new tankless water heater that ended up working out phenomenally!

Manny was very thorough, friendly, and professional. Will definitely hire him again.

I hate to write a review when it could affect someones livelihood, but what we experienced warrants a bad review. One goes to homeadvisor hoping to get competent service and as a review written from the women with the pool pipe he broke and did not stand behind who had to go to mediation and who he threatened her to take down her bad review, she said he has been taken off another site and should be off this one and I agree. So many things went wrong its impossible to list all. He was unorganized did not come with all parts needed, messy, flooded our garage and ruined things. Estimate was inaccurate he said we were getting a 50 gallon heater with 60000 BTU he brought one with 34000 BTU. When he gave me the estimate I made the decision based on the difference in price between a new heater and repairing the part, he knew I made that decision because he assured me my circulating pump was still good and then after I put the money out for the heater he tells me it is not, so more money. I was not brought the heater he quoted me on with more BTUs and being I was without hot water for 5 days I did not want to wait any longer as he assured me this one was all I needed and I do not believe that as he made the mistake and did not want to make good on it. When I asked for a receipt he went off on me screaming bizarre crazy behavior telling me my invoice estimate was a receipt and it was not. He refused to take a credit card even though it says he does. He added extra expense for parts he broke one being the exhaust pipe he tried to make do with the 4 inch pipe cutting it to use as a 3 inch when he knows changing from a 75 gallon heater to 50 gallon pipe needs to be downsized. He was aggravated and showed it in his behavior as the 2 hour job turned into 6 and he had to come back another day due to him not having the right size pipe very unorganized. He also charged us for the pipe that was suppose to be included that he broke trying to make the wrong size pipe work. With all this I still would not have written a review until he left us in an emergency situation with a pipe not tightened, therefore gas leaking even though he lead us to believe it was CO2 because the exhaust pipe was not attached yet through the ceiling. After texting and calling him several times saying it was an emergency, when my husband finally spoke to him, he refused to come out insisting it had to be something else causing it. Said he would only come out if we paid and argued with my husband whose an attorney. My husband proceeded to tell him he will be liable if someone gets sick from this terrible odor. Only then did he say he would come out only if his wife was not out there. He hates strong women that know too much that he cant manipulate and pull the wool over their eyes. The first day we were told to leave our garage door open all night as he had not installed the exhaust pipe due to him not bringing one the right size, he was mad he had to come back. When he came back installed it we told him it still smelled he assured us it would dissipate in half and hour it never did and we had to leave the garage door open another night. When we expressed maybe it was a gas leak he refused to take responsibility for it, the gas company came immediately. We were told the connector gas line was loose at one end and was not tightened with a wrench, we were also told he should have done a safety check with soap and see if it suds. When we told him what happened he tried to say he did soap it and obviously that was not the case or he would have known there was a gas leak. His shoddy work created another problem that he will not address hot water coming out of the hot and cold side of faucets. He refused to take responsibility for what he caused and left us with this emergency and tries to deny he did it and showed crazy ballistic behavior. I feel reviews should be checked and taken more seriously.

Great job! I had several projects bundled together (installing a garbage disposal, replacing a toilet, repairing a second toilet, repairing a washing machine leak) and Meni handled everything carefully and completely. Highly recommended. I already have another project lined up for Meni to do.

My experience with this company was a total success. Manny initially asked me a series of questions about the parameters of the job. He presented a fair estimate and maintained excellent communication throughout the job. When there were challenges Manny could not anticipate he found solutions. I will not hesitate to work with this company again. They are my new Go To!

Great Job! Arrived in time, great job. Really appreciated him coming out. Highly recommended.

Menny was so patient He took time to explain the various issues. Menny was professional and will recommend his services to others

Arrived in time, great job. Really appreciated him coming out on Sunday. Highly recommended.

Mani was very through in explaining the different tankless water heaters available and the price of each. He brought the water heater I chose and he finished the installation that afternoon.

Took his time to explain. Very timely service.

Very professional

Menasha Agam did a fantastic job replacing my water heater. He is very friendly, works quickly, and is VERY reasonably priced . He will always be my plumber of choice for any other plumbing problems I may encounter. I give him two thumbs up, 10 out of 10. In other words I truly believe you could not do better. Paul Lynch.