Founded 1990 • With Angi since August 2011
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Showing 1-25 of 102 reviews
John M.
08/27/2020
Michael H.
03/09/2019
Michael D.
09/12/2018
Patricia K.
10/15/2017
Rob arranged to come out or have his staff come out quickly. They were professional, helpful, and knowledgeable. They resolved both issues immediately, and at a very reasonable price. Rob approaches the job by identifying the root cause of the problem and fixing it so that the problems I experienced did not reoccur.
Description of Work
I have had Rob perform two jobs at my home. One was a kitchen drainage problem that frequently occurs. The other was a leaking water regulator outside of the house.
Category
plumbing, drain cleaning
Service Provider Response
Thanks for taking the time to post :-) We always appreciate a quality client. Have a great day. Rob EnglandPaul T.
06/08/2017
Prior to that I used them for fixing a leak on a water heater, and also a leak in the house faucet. I would give them an A because I called them back for something. A's across the board. I would use them again.
Description of Work
.
Category
plumbing
Service Provider Response
Thank you [Member Name Removed] for letting others know about us ! Best, RobBarbara H.
04/03/2017
Rebecca G.
08/29/2016
Rob is a true professional ... shows up on time, knows his stuff and does what he says he is going to do. The drain was a little tricky but he figured out away to make it work, He also arranged for an electrician to install the 220 outlet. My tenant is a happy camper! Thanks Rob.
Description of Work
I needed to have hot and cold hookups for a washer/dryer installed in a garage. I also need a drain for the washer and a 220 for the dryer.
Category
plumbing
Service Provider Response
Thanks to You too [Member Name Removed] ! :-)Josh B.
05/22/2016
Robert was very responsive, something that you definitely appreciate when you have a leak. The work was professional, he and his assistant Tyler respected my home, and the price was very fair. I will use them again.
Description of Work
In response to a leak in the 38 year old pipe, a new 3/4" hot water feed was run from the water heater (in garage) through the attic down to the existing under cabinet manifold in the bathroom. Also, the superannuated hot water feed/shutoff valve that was stuck was replaced with a modern one.
Category
plumbing
Rebecca G.
02/03/2016
To this date no problem. Rob has done work for me before and is professional and punctual.
Description of Work
Rob installed a kitchen sink faucet, and a bathroom shower/tub faucet in a rental. It took a few days, because I had purchased the wrong part.
Category
plumbing
Service Provider Response
Thank you very much [Member Name Removed] :-)GLORIA F.
02/01/2016
We have an old house with continuous plumbing issues. We're now at the point where annual servicing is probably needed and RG England Plumbing will be who we call each time! They are fair in price, prompt and clean up when they are done. Don't look anywhere else, just call!
Description of Work
Cleaned out pipe in laundry room
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank you for the kind words [Member Info Removed], We appreciate you taking the time to help our business by sharing your positive experience. Have a nice 2016 and let the year be awesome ! Rob :-)Laurie A.
12/28/2015
Very good service. We received a response on the Monday the week of Christmas. The plumber arrived at 9AM and was at our house for 4 hours. Everything works great .
Description of Work
Installed new kitchen faucet and flushed out the tankless water heater
Category
plumbing, remodeling, water heater repair, home remodeling
YING G.
11/18/2015
The plumbing is working again. Provider disconnected the leaking pipe section during the first day of service, allowing us to use both hot and cold water in parts of the house. This allowed us to have a half functioning house until the problem was fixed a few days later. This saved us from going to hotels or work for showers. Provider also cut out the sheetrock carefully, reducing the costs for refinishing the walls. Careful cleanup of the mess at the end.
Description of Work
Ran a bypass hot water line to fix the leak, which occurred in the concrete floor under hardwood flooring.
Category
plumbing
Service Provider Response
Thank you [Member name removed] it was nice working with you. Let me know how you like the drywall repairs when they are finished. Happy Friday !John F.
09/30/2015
H eleft with no resolution to the problem
Description of Work
Gave ne a long story of what could be the problem with a leak coming through my kitchen ceiling but no help trying to find out what was wronf.
Category
plumbing
Service Provider Response
Hi [member name removed], I remember your house. This was 6 +months ago that we visited you. You had a water stain on your kitchen ceiling and wanted me to tell you where it came from and why it was there. The water stain was dry also if I remember correctly. You paid for a half hour visit as I can tell. I looked upstairs and ran your shower with no sign of water coming downstairs. The shower was just above the stain in the ceiling. Yet no water appeared. I know you remember this. I also flushed your toilet several times, suggesting it could be a broken drain line from that, yet we saw no water. I spoke with your wife and you for 45 minutes about the issue and said I can't see any water coming down with my eyes and you didn't see any water either. I told you we could open the ceiling to look further inside the soffit framing, but you didn't want to do that. We can only do so much [member name removed] in a half hour (and you got 45 minutes) my X ray vision just can't see through drywall or any solid objects for that matter, so sometimes you must open walls to see what the issue is. You didn't want to do that so we suggested you keep an eye on the issue. Sorry we weren't in a position to magically solve your mystery stain on the ceiling. It's like asking a mechanic to tell you what's wrong with your car without opening the hood, or asking a doctor to tell you what's wrong with you when you have a chest pain without having further tests done. We are not magic [member name removed], so sorry you didn't get a good experience, we always try our best, and in your situation there was no water so how can I tell without opening the ceiling ? Sometimes things take further work [member name removed] and you weren't up for that. As a person trying to respect your home I have to respect your wishes. We are not going to just open walls and create damage unless you agree. Does that make sense to you now ? Anyway, you are free to call and discuss the issue anytime you like. Best, Robmichael W.
09/29/2015
It took awhile (1 month) as parts were specialized and had to be ordered online. Rob is a good guy and was able to solve some issues. Brought a helper that was able to crawl around back side of tub and did not need to open rear exterior wall to repair. He appears very busy and would recommend him.
Description of Work
replace spa intake and seal leaking jets in bathroom spa tub.
Category
plumbing
Ted A.
09/12/2015
It went perfectly. He had all the tools and parts. He did the change out in less time than it takes to make a pot of coffee. He was an absolute pro. Best I have seen!
Description of Work
Replaced a kitchen faucet and connecting plumbing including angle valve.
Category
plumbing, remodeling, home remodeling
Service Provider Response
Thanks (Removed member name), you're awesome for taking the time ! Hope all is well..Diane S.
07/15/2015
I called Robert this morning & he agreed to come by my home within one hour. He arrived on time & snaked the line. He advised me that it was going to be a bit more involved as he needed to replace some cast iron plumbing which involved taking out a portion of the wall. He had another appointment but agreed to come back after that appointment. He did come back a couple of hours later with all of the materials to do the job. He did an excellent job & I was very pleased. He made sure I knew the price of everything up front & he was very neat & cleaned up everything. I could tell he knew exactly what he was doing & his price seemed very reasonable. I will not hesitate to call him for all my plumbing needs. I selected him based on his Yelp & Angie's List reviews.
Description of Work
Snaked kitchen line & changed out some cast iron plumbing
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thanks [member name removed] for the nod. Glad to be of service for ya. Have a great weekend !Karen S.
04/15/2015
Impressed that he was able to help me today, the day that I called. Fixed the problem within a couple of hours, had to go out for a part. Very nice person. My only problem is the price, that seemed a bit much. The coupons listed on Angie's List for this provider are no longer accepted by this plumber. In the future I would likely chose another plumber that accepted the coupons listed if I could find them available when I called.
Description of Work
Replaced internal mechanism of shower water control and handle. Adjusted water pressure.
Category
plumbing
Service Provider Response
Hi , Thanks for the positive comments and sorry for the price not being what you expected. We don't always know exactly what we are in for when we go out to tackle a problem. In your case we also needed new trim pieces and it was a bit of a fight changing things out. We will always focus on doing things right so hopefully the end product is a lasting one. As for the "Angies deals" that we don't participate in, we quit those special deals because they just caused us too much financial hardship. Most people don't know that on top of cutting those deals to clients,we also have to pay a portion of the sale to Angies for their marketing services. The end result is often a project done at a loss. As a company advertising on Angies, we pay them several thousand dollars just to get seen on their site. Most people don't know that businesses pay Angies direct just to get seen, but we do. That cost is part of our cost of doing business, which allows us to serve the consumer to the best of our abilities. Best of luck to you, thanks for your feedback, and I hope your doggie gets better :-)Dianne D.
02/04/2015
We have used Robert for leaks, installing new faucets and a new washing machine. He is honest and upfront with his estimates. He is on time. but if he is running late because of another job, he will always call and let us know. Recently we have had a few emergencies with water leaks and he has come within the day to help us. His rates are reasonable and he explains exactly what he is going to do before he starts working. We recommend Robert wholeheartedly!
Description of Work
I have used Robert on a few occasions. We had a water leak in our family room that he fixed. Now there is a hot water leak in the kitchen that he will begin work on this Friday.
Category
plumbing
Service Provider Response
We appreciate quality clients [member name removed], so thank you for taking the time to comment positively on our behalf. If you need help with the drywall repairs feel free to give us a holler. Have a good weekend with your new doggie :-) !Vivian M.
01/26/2015
He is was very quick and resolved this for me. He was pleasant, personable, and I could tell he was honest. I was very happy with him.
Description of Work
I used this provider to help find a drain clean pipe I had some trouble with. He had to move a lot of equipment. He even did some preventative work.
Category
plumbing
Service Provider Response
Thanks (member name removed), glad it worked out well. :-)Angela S.
01/26/2015
Heidi T.
01/26/2015
Didn't end up fixing it. Still leaking to this day.
Description of Work
Had a shower leaking water...
Category
plumbing
Service Provider Response
Hi (member name removed), sorry you were displeased with something we did for you. As I read your comments, that you paid $ 75.00 for a service call over four months ago, and waited until just now to complain about it, I have to wonder why you never called us to say you had an issue. Typically, with a homeowner with a 40+ year old shower valve that is leaking, we will always tell that person (in your case-you) that we will make an attempt only to change out the parts and that there is no guarantee that it will solve the problem in your 40 year old valve. Saving a 40 yr old valve is much akin to trying to save an old horse by surgery. No doctor would guarantee complete success. The case is the same when you call a plumber to mess with a 40 yr old valve. I know we told you this and that is likely why you never called us to inform us that your valve is still dripping. I am sorry your expectations were not met. Our goal is to help our clients to the best of our abilities, which we do,but we never guarantee any of your old parts. Sometimes it is best to get a new product rather than to try and keep the old ones alive for another 6 months. Unfortunately, kicking a dead horse doesn't work as often as us humans would like it to, but if the clients asks, we always try.Karen S.
01/22/2015
Work done correctly, but he refused to honor an Angie's List coupon. Said it was only for first time customers. We have looked at the coupon and it says RG England Plumbing Co Inc Coupon Receive $200 worth of plumbing services for $120 for Angie?s List members!!! No mention is made of first time customers.
Description of Work
Replaced faucet, drain pipe, and water shut-off valves for sink in garage.
Category
plumbing, drain pipe
Service Provider Response
Sorry you were not happy with our policy (removed member name). The coupons are sold by Angies list and they pay us only a portion of the proceeds they collect. These coupons are only honored to first time callers for the simple reason is that they are introductory in nature. Sorry for any misunderstanding.Judith F.
01/05/2015
So far, no charges but lots of good advice. He is the plumber we will call when the next plumbing problem arises. We recommend him highly!
Description of Work
Twice solved problem over phone - no charge. 3rd time came to house with part he purchased. Found the purchased part was not what was needed. He told us what to replace and what to purchase - no charge. We bought the part and our son happened by and did the replacing.
Category
plumbing
Service Provider Response
Thanks [removed member name], happy new year !Michael L.
12/31/2014
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Address
3155 jessica st
Thousand Oaks, CA 91320
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