Paradise Garage Doors & Service By Kraus

He came out 2/27 (the day I called) to examine the door and determine what parts he would need and reduced the estimate from about $200 to about $150 after seeing the door in person.

He then arrived on time 2/28 and replaced the springs, adjusted them, and oiled the door in about 20 minutes.

No attempt to upsell or expand the scope of the work. I had indicated I just wanted the door to make it another year or two until I would be ready to replace them all and he did just that.

We called around 8:30am after discovering that the torsion springs on our double door garage were broken. My husband explained that he needed the springs fixed as soon as possible because he needed to get his car out of the garage in order to get to work. Linn said he could come out that morning and also explained how we could raise the garage door ourselves and get my husband's car out so he could be on his way to work while I waited for Linn to arrive.

Linn arrived on time and did an excellent job. He efficiently replaced the old two springs with new, better springs and lubricated everything. He also replaced a roller hinge which was also broken, just for the price of the part ($5).

Definitely two thumbs up!!

These are very nice guys. Agreed to come out in the evening on a Thanksgiving Friday. Additionally, lubricated both of my garage doors at no charge and also screwed an angle bar to the top of my smaller door which used to flex due to a crack on the top edge. At no charge again. However, I thought their prices could be a little lower. No complaints though. I recommended them to some friends and they too had good things to say.

They did an excellent job. They were prompt, efficient, and they came right away. They told us when they were going to come back and fix it and they were right on time.

Unable to assess as they never showed up for the job.

They came out the same day I called and removed the failed door that was jammed shut. Helped choose a good looking, insulated door at a reasonable price. Did not overly push higher priced doors. The door installed quickly and performs beautifully. We discussed getting a better opener (which I will have them do at a later date), but they got my old one working fine.

We have a double door garage and a single door and on both doors, the bottom of our doors weathering seal had disappeared. I contacted Paradise and they came out and fixed the problem. Great customer service was provided as well.

They were very quick, thorough and on time. We had asked them if it was possible to keep the expenses down, and so they looked at our opener to see if it was useable, and they advised against using it. Instead of saying that they will get back to us, they gave us the option right then and there, and we got the door replaced. They were professional.