All Pro Treadmill Service Inc.

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Showed up on time, clean, efficient, gave status of my treadmill, fixed then serviced.

We were a little weary because of the comments, but decided we'd give them a chance. Technician came out in a timely manner, diagnosed the problem (a motor needed replacement) and put in an order for the part. Called a week later to check on status and the technician had the part was unable to make it due to car trouble. Waited a few more days, and didn't hear back, so called again and left a message. Waited to hear back, but when I didn't hear back, decided to give them a call. Spoke with the owner, who apologized for the communication problems. He called me back after checking with the technician, and came out that same day, a couple of hours later, to replace the part and get the treadmill working. Was satisfied with the job done. Spoke to him about the issues raised, and he acknowledged there are some issues with communication. Bottom line, he stepped up to the plate and took care of it   **Update**  About a week after repair, the treadmill died again. I contacted All Pro, left various messages and emails, and no one got back to me. I have  yet to hear from them. Luckily, my husband was able to make the treadmill work again, but I DO NOT RECOMMEND this company to anyone. Their customer service is completely awful. How do you leave a customer unattended, and not get back to them at all. So unprofessional. 

This company is horrible at returning phone calls.  When I actually was able to speak with some, he was very rude!  I was told I would receive a call back in an hour and 3 days later, and multiple messages left yet again, I still have heard from no one.  I will not recommend this company to anyone.

He was wonderful. He came on Saturday. My experience with him could not have been better. He did exactly what I asked him to do. He gave me some good advice. I thought it was terrific. I will refer him to anybody.

Dan was prompt, professional and courteous.  He arrived on time for his appointment, diagnosed the problem quickly and i had my treadmill working again within an hour.  In fact, it was better than new.
I would happlily recommend All Pro Treadmill and the owner Dan Leon any time.