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Regal Construction & Remodeling Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
NINE YEAR SUPER SERVICE AWARD WINNER ! Since 2008, Regal Construction & Remodeling has transitioned into one of the leading members of the industry proudly serving the Los Angeles county area. We strive for excellence, customer satisfaction, and high-end quality work. The foundation of regal has been built by creating strong relationships with our customers while striving for excellence. Our elite team of experts has been refined over many years and provides clients with thorough, thoughtful, and creative solutions to every challenge from the very beginning, through. “The bigger the Dream, the more important the Team” We specialize in complete home remodels. We are award winning general contractors in the Los Angeles area. Our projects have been featured on HGTV's "House Hunters". We are general contractors that can handle any aspect of making your house a home. We guide our customers through all the steps in the projects from the planning, designing, and building through the construction and even choosing appliances, This process results in a beautiful transformation of your home. Our attention to detail will make your renovation a painless and smooth experience. We take care of it ALL!
Business highlights
17 years of experience
Services we offer
ADU, Kitchen remodel, We specializes in major home renovation and ground up construction. we are a licensed General contractor that can handle your project from A-Z . Design & Build . New construction. Room addition, and much more.
Amenities
Free Estimates
Yes
Reviews
4.6194 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 13% | ||
| 8% | ||
| 2% | ||
| 1% |
Showing 76-100 of 194 reviews
Stacy M.
Jun 2015
.
Response from Regal Construction & Remodeling Inc
"Thank you for the review. We really appreciate your feedback. We are sorry that that your remodel lasted a little longer than expected, some times the are different factors that contribute to this unexpected delays. Thank you for your patience we hope you enjoy your new bathroom for many years to come."
Kent P.
Jun 2015
unknown
Response from Regal Construction & Remodeling Inc
"I agree the counter top material that we use for the Big Deal is the lower grade quality. That is why we are able to give it to you at such a low cost. We sent you to our supplier to pick from other samples so you could tell us what you liked but once we gave you the price for the high grade granite slabs you continued to shop until you found something that was in budget. This was the only delay to get the work started and the added cost didn't come from the fabrication of the counter top but the material itself. We are glad to hear you are happy with the end result but we did have to charge a 3% fee because you wanted to use a credit card for the final payment. That goes directly to the credit card processing company but you are always welcome to send us a check free of charge."
Allen H.
May 2015
.
Response from Regal Construction & Remodeling Inc
"Thank you so much for your review."
Sean H.
May 2015
Overall i was pretty satisfied with these guys. The project manager Asaf , helped me pick out the necessary items i needed and helped me with some design ideas. The project was supposed to take 5 weeks and ended up taking 8 weeks. This was due to a variety of things. The day before they were to start construction , they called me to push it back a week. It didn't matter much to me but delayed the project. There was also some miscalculation on some measurements they took but eventually everything worked out. There were minor snags in the paperwork and processing ( i financed through their recommended company), but everything worked out in the end . I am happy with the product overall although they left a large plastic drain pipe measuring 10 feet on m patio. no biggy but its still here !!! Asi and Asef and their team were pros all the way
Response from Regal Construction & Remodeling Inc
"We are happy to hear you are satisfied with the overall outcome of you bathroom. With every remodeling project there is a possibility of running into minor problems, but we appreciate your patience and willingness to work with us to find a solution. Asaf is very passionate about his work and enjoys providing input in every project to ensure that the outcome is aesthetically pleasing. We weren’t aware of the 10ft drain pipe but now that we know we’ll send someone to go and pick it up."
Monica M.
May 2015
We would like to begin by saying we are both super happy with our new kitchen and half bath! We are very impressed with the fact that Regal Construction finished everything within the estimated time of 5 to 6 weeks. They worked until the last day of the 6th week and it turned out fantastic! We both have limited experience with construction, but from what we've heard from friends, finishing in a timely fashion is rare among contractors. Asaf was responsive when we expressed concerns. Having said that, if you expect a certain level of finesse and detail you have to be on top of it. Meaning, we did catch a few mistakes here and there, like an ill-fitting cabinet, or the electrical outlets put in the wrong place, things like these, which, while easy enough to fix, took extra steps and time to do over, and might have been worse if we hadn’t noticed. But we think that this would probably be the case with any contractor and again, there was never a problem that they didn’t promptly address. We thought Mike and Ivan from the cabinet shop and Alfredo from the countertop fabricators were exceptional — they really took their time to make sure everything was just right. We had our moments of doubt along the way, and I’m sure we drove Asaf and his crew crazy at times, but we are ultimately very happy with the result! We are grateful for Mike’s and Asaf's aesthetic input and feel their suggestions were just what we needed to make this the kitchen of our dreams! Also, we feel the price was fair, so we would definitely recommend considering Regal to any friends remodeling their kitchen or bath.
Response from Regal Construction & Remodeling Inc
"We would like to start off by saying your kitchen and bathroom look amazing. The entire staff at Regal had the chance to look at the photos of your kitchen and bath after the project was completed and we loved the outcome. The kitchen had a modern open space concept. The color chosen for the walls complemented the backsplash of the stainless steel range and the countertop. The white cabinets were a great choice for the kitchen and bathroom. Asaf really appreciates the positive recognition of his aesthetic input and responsiveness. We will be posting the photos of your bathroom and kitchen very soon. Very beautiful cat by the way he made it into some of the photos. It was a pleasure working with you we hope you enjoy your kitchen and bathroom for many years to come."
Armen A.
Apr 2015
It was good. They were professional. They got what I wanted and everything is fine. It was just the $29. They were on point. They said what they were going to do. They were late doing that and I had to ask like several times but it was Christmas time, and I can understand the delay. $29 was fine but the prices after that were a bit high.
Response from Regal Construction & Remodeling Inc
"Hello, Thank you for giving us some positive feedback on our professionalism. We strive to provide a professional and honest service. Our remodeling service offers peace of mind to clients because we work with quality materials and provide superb craftsmanship. We don’t believe in cutting corners and cheating a client on an opportunity to have a beautiful remodel to reduce price. Our contractor is more than willing to work with you to see how we can modify the bid to fit your budget."
Tarek M.
Apr 2015
.
Response from Regal Construction & Remodeling Inc
"Hi, Your feedback is important to us especially if you felt that we didn't go above and beyond your expectations. We would have happily address any issues that might a have occurred during the job being performed."
Mary B.
Apr 2015
My husband and I had planned a remodel that included many things, most
of all, our master bathroom. Our 1950?s master bathroom still had the same
footprint it had when we moved in in 1976. The bathroom had a tiny cubicle
shower about 2 ½ by 3 foot, with a toilet and a tiny single vanity with a sink.
We knew we wanted to enlarge the room by moving a wall into our 4th
bedroom we used as an office. We joined Angie?s List to get some design help
and to find a good contractor we could trust. In 2005 we had a bad experience
with our kitchen remodel. We had chosen a contractor we had met through a Home
Show in Anaheim. It took almost a year to complete and was not ever finished
completely to our satisfaction.
Regal Construction and Remodeling from Canoga Park had a design offer so
we spent the $29 for a design consultation and 3D rendering. That was a good
way to begin. Asaf Kofler, the project manager was the one who came out for our
meeting, in October, 2014. He had great ideas but listened to what we thought
we wanted to do. He was creative, and easy to talk with. He was not a high
pressure salesman. We were very pleased with the product, but wanted to talk to
at least one more company. We wanted to compare the companies, not just look
for a better price. This job was to be our long-awaited splurge. We met with
another Angie?s List contactor but were pressured to make a decision to go with
them on the spot. There was no comparison. Regal and Asaf had our business.
We wanted to begin our project in January so we could have a quiet
holiday season. We chose January 12, 2015 as our start date. That would give us
time to look around for some of the fixtures we needed. Asaf went with us, at
our request, to help us choose the best products. He has very good taste and listens
to what you want and tailors his suggestions to your desires. Along with
getting us great prices, we were able to order all of the products we needed to
have on hand before we began. Our only other discussions were about the tile
and the engineered hardwood we needed. We already knew we wanted to work with
Pella windows to match the others in our home. They were happy to work with
each other. Since we had very little experience with selecting tile, Asaf, took
us to a tile company and helped us choose our tile and trim colors. I didn?t
want much grout to clean in the bathroom so we chose to upgrade from tile to
slabs in the shower. It was the right choice for us. It is easy to clean,
beautiful and luxurious. We upgraded here and there and had Regal make a custom
vanity for us. We couldn?t find a pre-made
one that we liked. We gave them a picture and it turned out beautiful and just
what we wanted.
We had to remodel the bedroom we made smaller to enlarge the bathroom
and it turned out great. We had planned to only put engineered hardwood in that
bedroom and the kitchen/dining area to replace what the 2005 contractor had
done poorly. We liked it so much that we extended the wood all the way down the
hallway.
Our head contractor, Asi, kept his
crews working and they were all very professional. From the framers, plumbers
and electricians to the painters, installers, and finishers, etc. all came on
time and kept the mess to a minimum. The project took 2 ½ months from start to
finish. I spoke or texted the project manager Asaf, almost daily. He let me
know what time to get up and get my pets secured, and who was coming the
following day. I never had to wonder what was going on. We had great
communication and the project flowed smoothly and quickly. I had every question
and concern immediately addressed. Cindy in the Regal office kept in contact
with us for the payment schedules and change order paperwork we needed to sign.
She was very friendly and efficient. We will miss Asaf and the guys. They
became part of the family. We had a slight issue with some partially related pool
plumbing at the end of the project. They came right out and immediately addressed
and fixed the problem no questions asked.
If we ever need something else done, Regal Construction and Remodeling,
and Asaf will be our first and only choice.
Response from Regal Construction & Remodeling Inc
"Hello, We cant thank you enough for the wonderful feedback. It was a great experience on our end as well because of your understanding and patience. Everyone at Regal including Cindy and Asaf expressed how much of a joy it was to work with you. The end result looks astonishing your choice in tile and trim complemented the slabs in the shower perfectly. We will be posting your bathroom photos shortly. We look forward to hearing from you in the future for any remodeling needs you might have."
Shirley K.
Apr 2015
unknown
Response from Regal Construction & Remodeling Inc
"Hello, 3D software is limited on the amount of detail that can be shown. The idea is to give a visual on the new layout of your kitchen or bath. Once we move forward with the project we do a detailed drawing with the cabinet maker then we help with designing, tile and fixtures etc. We are sorry to hear that the drawing wasn't what you expected. Given the chance we could have shown you the quality craftsmanship of our work that would have surpassed your expectations."
SARA H.
Apr 2015
Overall I had a very pleasant experience dealing with Asaf and his team. Every time I called, even in the evenings and on the weekends, he answered my call. Due to some issues discovered after the demo of the wall to the kitchen (1950's electrical) the scope of the job changed and he adapted well keeping me apprised of any necessary amendments to the contract. He was also patient with the changes that I requested along the way, from the little - painting the door to the laundry room. To the big, rebuilding an entire wall in the kitchen.
I am VERY particular and if I came home and saw something that didn't look right, I would call Asaf or send him a text with a picture of the issue and it would be corrected, usually within 24 hours.
The crew showed up on time, if not early, every day and I felt comfortable leaving my house unlocked for them to come and go as necessary.
I only have one complaint and I have expressed this to Asaf; due to my family having to live in a construction zone for over two months, and me being a clean freak, the crew could do a better at cordoning off areas where heavy dust would be an issue. I.e. closing bedroom doors and putting plastic around the frame to block drywall dust etc. Again, after I spoke with Asaf, I would come home to a "clean" house.
I am happy with all of the work done to date and I will be using them again when it is time to do my husbands "man cave" as well as replacing the back deck. But we have to pay this off first :)
I am VERY particular and if I came home and saw something that didn't look right, I would call Asaf or send him a text with a picture of the issue and it would be corrected, usually within 24 hours.
The crew showed up on time, if not early, every day and I felt comfortable leaving my house unlocked for them to come and go as necessary.
I only have one complaint and I have expressed this to Asaf; due to my family having to live in a construction zone for over two months, and me being a clean freak, the crew could do a better at cordoning off areas where heavy dust would be an issue. I.e. closing bedroom doors and putting plastic around the frame to block drywall dust etc. Again, after I spoke with Asaf, I would come home to a "clean" house.
I am happy with all of the work done to date and I will be using them again when it is time to do my husbands "man cave" as well as replacing the back deck. But we have to pay this off first :)
Response from Regal Construction & Remodeling Inc
"Hello, It is so nice to hear you enjoyed your remodeling experience with Regal. We strive to provide the best service to our clients.This is done by addressing and fixing any issue that a client might have in a timely manner. It was a delight working with you. We look forward to hearing from you to begin your next project."
Page P.
Mar 2015
I saw an advertisement for Regal Construction in the monthly Angie?s List magazine. I read good reviews for the business, so I hired Regal Construction to remodel my bathroom. This is the first Angie?s List associated business that I have been completely disappointed with. In my opinion the work and work ethic of Regal Construction is substandard. Regal
Construction employees:
1. Failed to ensure the toilet worked properly;
2. Inexplicably installed the shower head on the curved subway tile molding;
3. Failed to center the shower head on the second attempt at installation;
4. Ineptly painted white over the yellow walls;
5. Ineptly painted yellow on the white wood items;
6. Failed to attach the finishing plate from the toilet pipe to the wall.
7. Installed a Carrera white marble counter with cracks;
8. Failed to remove a sticker on the bathtub, so half the sticker is visible and half is under the tile;
9. Left cracked grout on the bathroom tile;
10. Left a large (approximately eight inch) dark stain on my white carpet;
11. Pulled out approximately two inches worth of carpet strands in two areas on my white carpet (it?s the first thing you see when you open the front door).
12. Took it upon themselves to rummage through my cupboards to locate paint (after I said not to bother with painting the inside closet).
13. Failed to measure properly, so there?s a big gap between the pipe under the sink and the wall.
14. And I just noticed this morning that the bathroom sink leaks.
All these issues were so obviously wrong, but the workers at Regal Construction just left them. In my opinion, this is a clear indication that the work ethic (not to my the shoddy workmanship) is commonplace at Regal Construction. I had to contact the project manager, ?A,? after every inferior job (which was considerable). Most issues were fixed (not great, but fixed), but only after I brought it to ?A?s? attention. The last time I sent ?A? a text with the latest problem, ?A? called me and unleashed the most rude and unprofessional tirade against me. According to ?A? he didn?t like my ?attitude,? (presumably, because I wasn?t thrilled with dealing with one screwed-up job after another). ?A? didn?t feel that I ?appreciated? all the hard work he had to go through to find someone to fix the problems. (Hiring quality workers would really help out with that ?A?). These are a few of the excuses ?A? said to me in his rant:
1. S*&t happens;
2. We all make ?mistakes?;
3. We?re all ?human.?
?A? also stated: it?s common to have cracks in the marble counter (so why not fix them before the client has to see them?). And the carpet strands being pulled out; that happens sometimes when the plastic cover is taken off (so how about putting
something on top of the carpet, before the plastic is laid down?).
Bottom line: It was a horrible experience. I regret hiring Regal Construction, and would NEVER hire them again.
UPDATE: Response to Provider Response:
?Toilet was purchased by customer: once toilet was installed - we checked it and it was intact working properly??
If you checked the toilet as you stated, it would have been obvious that the toilet was not working properly. It was
only after I brought this issue up; that you realized a part was defective. If I had not brought up the issue, I imagine the toilet would have remained non-functioning.
?Shower head installed on chair rail: Tile was ordered and purchased by customer: in the initial conversation we had, the top of the tile wall was supposed to be a bullnose subway tile, that's when we've planned the height of the shower head and rough plumbing. Once the tile arrived we've realized that customer purchased a chair rail finish and thus the issue with shower head sticking out 1/4" - However, you brought to our attention that this was not to your liking and we took care of it.?
Doesn?t really explain why someone would position the showerhead head in an obviously incorrect place. If there was any doubt as to its placement, a call to me would have solved the issue immediately.
?We opened the back wall, and repositioned the shower head. When shower head was reinstalled it was intact off by 1/4" - 2 days later it was taking care of.?
Never should have happened in the first place.
?Painting: Our method and sequence of work is: After the demolition- rough plumbing and electrical. Then, we patch the walls - prime and paint knowing that in the end of the job we will have a few touch ups - the paint job has been criticized
before its completion.?
A few ?touch ups?? It was a crummy paint job pretty much everywhere they painted ? I could and would have down a better job. In fact, I did a better job as I used PAINTER?s TAPE and I used the correct white paint color (At the beginning of the project, I told A* ALL the white color in my place was Swiss Coffee, the color they used on the cabinet, but inexplicably, the white in the bathroom was a very chalky, bright white. So obviously NOT the correct color).
?Counter was purchased by customer- the crack/scratch was under the sink and once discovered filler was applied.?
Once I discovered it ? why did I have to discover it at all ? shouldn?t the installer check the counter for cracks?
"Grout:in white 3/6 subway tiles the grout takes some settling. It can crack a few days or weeks after. We will gladly come to touch up the grout if needed."
Thanks, but I don?t want any of your employees back inside my home.
?Stained carpet: We applied shrink plastic covers over the work area; it's hard to tell when the stain occurred. However, we would have gladly taken care of the stain if had been brought to our attention. We were not aware that customer was unsatisfied.?
First, the stain was so large and so dark against the white carpet, there?s no way A* would not have noticed it on his first visit, so clearly the stain was caused by your company. Second, I told A* about the stain as soon as I saw it. A* you were very aware I was not satisfied.
?2" of carpet pulled: the floors in the bathroom were linoleum prior to the remodel- now the floors are tiled and the way the carpet meets the tile is a bit different, however again we offer to take care of whatever issue customer has.
There were two issues with the carpet: one in the bathroom and one in the entry hall. If the employee took a little care with what he was doing, I don?t think the carpet that connects to the bathroom would have suffered so much destruction. Ditto for the carpet that begins in the entryway. I don?t do this work professionally,
Construction employees:
1. Failed to ensure the toilet worked properly;
2. Inexplicably installed the shower head on the curved subway tile molding;
3. Failed to center the shower head on the second attempt at installation;
4. Ineptly painted white over the yellow walls;
5. Ineptly painted yellow on the white wood items;
6. Failed to attach the finishing plate from the toilet pipe to the wall.
7. Installed a Carrera white marble counter with cracks;
8. Failed to remove a sticker on the bathtub, so half the sticker is visible and half is under the tile;
9. Left cracked grout on the bathroom tile;
10. Left a large (approximately eight inch) dark stain on my white carpet;
11. Pulled out approximately two inches worth of carpet strands in two areas on my white carpet (it?s the first thing you see when you open the front door).
12. Took it upon themselves to rummage through my cupboards to locate paint (after I said not to bother with painting the inside closet).
13. Failed to measure properly, so there?s a big gap between the pipe under the sink and the wall.
14. And I just noticed this morning that the bathroom sink leaks.
All these issues were so obviously wrong, but the workers at Regal Construction just left them. In my opinion, this is a clear indication that the work ethic (not to my the shoddy workmanship) is commonplace at Regal Construction. I had to contact the project manager, ?A,? after every inferior job (which was considerable). Most issues were fixed (not great, but fixed), but only after I brought it to ?A?s? attention. The last time I sent ?A? a text with the latest problem, ?A? called me and unleashed the most rude and unprofessional tirade against me. According to ?A? he didn?t like my ?attitude,? (presumably, because I wasn?t thrilled with dealing with one screwed-up job after another). ?A? didn?t feel that I ?appreciated? all the hard work he had to go through to find someone to fix the problems. (Hiring quality workers would really help out with that ?A?). These are a few of the excuses ?A? said to me in his rant:
1. S*&t happens;
2. We all make ?mistakes?;
3. We?re all ?human.?
?A? also stated: it?s common to have cracks in the marble counter (so why not fix them before the client has to see them?). And the carpet strands being pulled out; that happens sometimes when the plastic cover is taken off (so how about putting
something on top of the carpet, before the plastic is laid down?).
Bottom line: It was a horrible experience. I regret hiring Regal Construction, and would NEVER hire them again.
UPDATE: Response to Provider Response:
?Toilet was purchased by customer: once toilet was installed - we checked it and it was intact working properly??
If you checked the toilet as you stated, it would have been obvious that the toilet was not working properly. It was
only after I brought this issue up; that you realized a part was defective. If I had not brought up the issue, I imagine the toilet would have remained non-functioning.
?Shower head installed on chair rail: Tile was ordered and purchased by customer: in the initial conversation we had, the top of the tile wall was supposed to be a bullnose subway tile, that's when we've planned the height of the shower head and rough plumbing. Once the tile arrived we've realized that customer purchased a chair rail finish and thus the issue with shower head sticking out 1/4" - However, you brought to our attention that this was not to your liking and we took care of it.?
Doesn?t really explain why someone would position the showerhead head in an obviously incorrect place. If there was any doubt as to its placement, a call to me would have solved the issue immediately.
?We opened the back wall, and repositioned the shower head. When shower head was reinstalled it was intact off by 1/4" - 2 days later it was taking care of.?
Never should have happened in the first place.
?Painting: Our method and sequence of work is: After the demolition- rough plumbing and electrical. Then, we patch the walls - prime and paint knowing that in the end of the job we will have a few touch ups - the paint job has been criticized
before its completion.?
A few ?touch ups?? It was a crummy paint job pretty much everywhere they painted ? I could and would have down a better job. In fact, I did a better job as I used PAINTER?s TAPE and I used the correct white paint color (At the beginning of the project, I told A* ALL the white color in my place was Swiss Coffee, the color they used on the cabinet, but inexplicably, the white in the bathroom was a very chalky, bright white. So obviously NOT the correct color).
?Counter was purchased by customer- the crack/scratch was under the sink and once discovered filler was applied.?
Once I discovered it ? why did I have to discover it at all ? shouldn?t the installer check the counter for cracks?
"Grout:in white 3/6 subway tiles the grout takes some settling. It can crack a few days or weeks after. We will gladly come to touch up the grout if needed."
Thanks, but I don?t want any of your employees back inside my home.
?Stained carpet: We applied shrink plastic covers over the work area; it's hard to tell when the stain occurred. However, we would have gladly taken care of the stain if had been brought to our attention. We were not aware that customer was unsatisfied.?
First, the stain was so large and so dark against the white carpet, there?s no way A* would not have noticed it on his first visit, so clearly the stain was caused by your company. Second, I told A* about the stain as soon as I saw it. A* you were very aware I was not satisfied.
?2" of carpet pulled: the floors in the bathroom were linoleum prior to the remodel- now the floors are tiled and the way the carpet meets the tile is a bit different, however again we offer to take care of whatever issue customer has.
There were two issues with the carpet: one in the bathroom and one in the entry hall. If the employee took a little care with what he was doing, I don?t think the carpet that connects to the bathroom would have suffered so much destruction. Ditto for the carpet that begins in the entryway. I don?t do this work professionally,
Response from Regal Construction & Remodeling Inc
"Dear customer, We are truly sorry about not meeting your expectations on your bathroom project. We would like to respond in the most genuine fashion and share our perspective on how things went. 1. Toilet was purchased by customer: once toilet was installed - we checked it and it was intact working properly, however it appeared that one of the parts that came with the toilet was defective - once this was noticed, we rushed to Home Depot got the part, paid for it and installed it. 2. Shower head installed on chair rail: Tile was ordered and purchased by customer: in the initial conversation we had, the top of the tile wall was supposed to be a bullnose subway tile, that's when we've planned the height of the shower head and rough plumbing. Once the tile arrived we've realized that customer purchased a chair rail finish and thus the issue with shower head sticking out 1/4" - However, you brought to our attention that this was not to your liking and we took care of it. We opened the back wall, and repositioned the shower head. 3. When shower head was reinstalled it was intact off by 1/4" - 2 days later it was taking care of. 4. Painting: Our method and sequence of work is: After the demolition- rough plumbing and electrical. Then, we patch the walls - prime and paint knowing that in the end of the job we will have a few touch ups - the paint job has been criticized before its completion. 5. Same as (4) 6. Counter top: Counter was purchased by customer- the crack/scratch was under the sink and once discovered filler was applied. 7. Grout: in white 3/6 subway tiles the grout takes some settling. It can crack a few days or weeks after. We will gladly come to touch up the grout if needed. 8. Stained carpet: We applied shrink plastic covers over the work area; it's hard to tell when the stain occurred. However, we would have gladly taken care of the stain if had been brought to our attention. We were not aware that customer was unsatisfied. 9. 2" of carpet pulled: the floors in the bathroom were linoleum prior to the remodel- now the floors are tiled and the way the carpet meets the tile is a bit different, however again we offer to take care of whatever issue customer has. In our experience every remodeling project has some potential challenges: Most of our clients have an understanding that challenges can occur. One of the reasons why we have over 150 good reviews on Angie's list is simply because, we always take care of whatever issue that arises - we do it in a timely fashion without impacting the finish date in any dramatic way. Once again, we truly are sorry to hear that we did not meet your expectations and will be more than happy to take care of whatever you are not happy with."
KayDee C.
Mar 2015
It took longer than they said it would there were problems afterwards that I had to follow up with. They also didn't reconnect my stove or dishwasher. I also had messes left in my cabinets that they didn't clean up.
Response from Regal Construction & Remodeling Inc
"We weren't aware of these problems if we had received a call from you we would have fixed the problems right away. Your feedback is very important to us. Thank you."
Ruben A.
Mar 2015
I actually only needed an estimate for other work that wasn't a redesign so they let me know I could have the deal refunded. It was a very positive experience. He was helpful in his suggestions. He was also very professional and accommodating.
Response from Regal Construction & Remodeling Inc
"Thank you for the positive feedback. We'd love to be considered for any of your future remodeling needs."
Adele C.
Mar 2015
I never followed up with them. I never received my 3D drawing. He was on time. They came in and looked at my kitchen, I told them what I had in mind and they told me how much it would be. I thought they were going to get it to me but never did. I don't think they could have done anything better. The suggestions that they made I didn't like. I thought they were fine.
Response from Regal Construction & Remodeling Inc
"Hello, As we mentioned in the meeting we wouldn’t send a design because everything was going to be in the same location. Sorry we didn’t get a chance to work on your kitchen remodel. We appreciate your feedback and you are more than welcome to get a refund."
Robin M.
Mar 2015
All went well. Within a few days, we had the plans emailed to us. We had communication by phone also. We decided NOT to go ahead with Regal Construction & Remodeling, only because we have too many irons in the fire at this time. There's another project we are working on that we MUST finish, is a #1 priority.....then MAYBE, we can get back to the kitchen.
Regal is very punctual, courteous, knowledgable. They listen, ARE NOT pushy, have great ideas. We would use them again....we just are not ready right now ~ financially or mentally.
Regal is very punctual, courteous, knowledgable. They listen, ARE NOT pushy, have great ideas. We would use them again....we just are not ready right now ~ financially or mentally.
Response from Regal Construction & Remodeling Inc
"Hello, Thank you for giving us feedback on how your experience went. We understand that remodeling could be a daunting process financially and mentally. Our contractor understands this and would love to work with your budget and make the whole experience go as smoothly as possible for you. It is our goal to not only leave you with a beautiful remodel but build a trusting relationship by creating great communication and honesty. It would be our pleasure to go back and take a fresh look at your kitchen when you decide to start renovating."
Eli A.
Mar 2015
unknown
Response from Regal Construction & Remodeling Inc
"It was a pleasure working with such a unique client like you. We hope you are more than satisfied with your new kitchen counter-top and remodeled bathrooms. Thank you for the A review we look forward to working with you if have any future remodeling projects"
KAREN S.
Feb 2015
I am writing this review because I was exceedingly satisfied with the professionalism, courtesy, promptness and the insightful recommendations provided by Asaf Kofler when we discussed my partial kitchen remodel. The job involved the replacing the current tile floor, countertops and splash back tiles with porcelain tile floors, custom granite countertops and a subway tile backsplash along 3 kitchen walls, installing two new stainless steel sinks and a new cooktop. Asfaf's suggestions as to how the job should be approached were thoughtful and none padded the job with unnecessary expenditures. I was supplying all the materials and was looking for a reliable detail oriented contractor to oversee the project. His quote was very reasonable for the work that was required. He's an experienced no nonsense guy that was a pleasure to work with.
Response from Regal Construction & Remodeling Inc
"Hello, We always strive to receive great reviews like the one you provided. Thank you for a wonderful depiction of your meeting with Asaf he is very appreciative of the kind words. We look forward to hearing from you in the future for any other remodeling needs you might have."
VALERIE A.
Feb 2015
I left a message on 2/17, today is 2/25....still no call back. Even if he or she calls me back, my business is already lost. Work on your customer service.
Response from Regal Construction & Remodeling Inc
"Hello Valerie, We have notified Angie's list of this also but we have check our phone messages, emails, message center message and have found no record of you at all. Perhaps you had the wrong number or bad connection and the message never came through. Feel free to call in with any estimate requests at 818-340-1700 to reach the office manager directly. Thank you and sorry for any inconvenience."
Stephanie L.
Feb 2015
When my tenant of 7 years moved out, I wanted to finally remove the horrible bathtub and dated tile in the bathroom and put in a step in shower with sliding glass doors. The bathroom itself is very small and the tub with shower curtain made the room feel cramped and not elegant and I knew would hold me back from asking the rent that I wanted to get when I put it back on the market. Additionally, there was a full-sized window in the shower that was perfect when the house was constructed in 1926, but had become an eyesore and a maintenance problem. I had always fantasized about having it removed.
As a female landlord, it's common for me to be treated like I'm an idiot by contractors when it comes to projects like this, and, true to form, the numerous contractors I spoke to about the project all lived up to my past experiences, eyeballing the project in a superior manner and quoting me horrendous prices. Except Asaf. He came to the house twice to talk to me about what he could do and showed me pictures of many other projects he's done in older houses like mine that looked spectacular, and treated me like I have both a brain and a vision of what I wanted the end result would be. He let me have full control over the colors and materials and gave me the timeframe of when I needed to have all the materials ready to go in. And then he made it happen. His crew showed up everyday when they said they would and within 10 days that horrible tub was gone, the new shower took shape, was hot mopped and sealed and then the tile went it. The window disappeared and in its place a structure was built to make the wall look as if there was never a window there at all.
Asaf was spectacular to work with. He helped me select some accent materials that upgraded the tile to look really nice without exceeding the tone and character of the rest of the apartment. He was very responsive as small considerations developed throughout the process and questions arose. His guys kept the site clean and were friendly and welcoming when I came by to look at the progress - I really looked forward to seeing the changes develop every day. The resulting shower far exceeded what I had originally envisioned and as a result, I'm having Asaf and Regal replace the countertops and tile work in the kitchen, with tile accents to match the accents in the bathroom and tie all of the updates together. Many thanks to Regal for their amazing work, great team and creating a shower that not only allows me to get more rent for the apartment, but enhances the value of the house and extends it's life.
Response from Regal Construction & Remodeling Inc
"Asaf puts a lot of effort in creating a relationship and trust with his clients so he was more than delighted to hear that you wrote such a wonderful review. We strive to aid and inform our clients in every step of the remodeling process. The apartment shower looks great and we hope you are equally satisfied with the kitchen remodel . Thank you for providing great pictures we really enjoyed working with such a lovely client like you."
Rafael A.
Feb 2015
Well
Response from Regal Construction & Remodeling Inc
"Thank you for choosing Regal Construction & Remodel. We appreciate your review"
Chad Z.
Feb 2015
The representative was on time, knowledgeable and gave some great suggestions. The renderings came within a week, along with a bid.
Response from Regal Construction & Remodeling Inc
"Hello, thank you for taking time out of your day to give us a review to let us know how it everything went. We look forward to hearing from you as soon as possible to discuss moving forward."
Carlos G.
Feb 2015
I have been procrastinating about writing this review because this company left a bad taste in my mouth about contractors. It might be because this was not a big money maker for them.
A Regal representative came over soon after I purchased the deal to take a look at my Kitchen. He took some measurements, made recommendations, showed me some Granite samples and also suggested that I go take a look a more Granite samples at a store on Sherman Way and Laurel Canyon. It turns out that there was an extra charge for going with the samples from the store so I picked from one of the samples he had in the trunk of his car. This, I now know, is very low quality-probably even the lowest quality- Granite. The one that changes color every time it gets wet! It is also not polished and it seems to give out some kind of dust no matter how much you clean it. Please stay away from this type of Granite.
It took a very long time for Regal to schedule and start the work, almost a whole month went by. I had to call them constantly. The Regal rep told me that they only did these "small" jobs because Angie's forced them to but that they did not take small jobs such as this. That should have been a red flag but I hoped for the best.
My kitchen had a tile backsplash but I couldn't afford to backsplash the entire area. Regal's demolisher removed all the tile and cut the pipes under my sink. They also took the garbage disposal. I had to call them and have them bring it back. After that I had to find somebody to fix my wall. Luckily I knew someone that helped me out. Otherwise I would have been charged a lot of money by this company to make the backwall look decent. They were also charging me extra for removing and re-installing the sink. I had to hire a plumber to comeback and install the sink, luckily for halft the price Regal was charging.
If you are thinking about hiring this company just know that you will probably need to spend much more than this deal is advertised for before you get a decent looking job done. Unless you are replacing an exact counter and backsplash you will need a lot more money that this deal costs. It appears to me that Regal hires very low cost sub-contractors that are not very good or detail oriented and are not very interested in quality work for "small" jobs such as this.
Response from Regal Construction & Remodeling Inc
"Hello, I'm sorry if you felt like this was a bad experience for you. We at the office never heard of any dissatisfaction what so ever throughout the job or I would have had the contractor come in and make sure we did everything we could to make you happy with the work. The deal you purchased is for a granite that is prefabricated which is the lowest costing granite and the only way we could provide granite counter tops at this price. We let you know that in advance and that we had the contractors field assistant coming to show you the samples and schedule the workers to come install. The workers are all or own crew members not sub contractors. If I would have known there was any problems I could have helped but from what I understood it was an in and out situation and we finished there in two days and you didn't want us to do the plumbing or any additional work just to come and install (Which is all that the deal was covering) which we did. And we include the cost of fixing the wall, I will contact you shortly to discuss reimbursing you for that expense. Sorry for any inconvenience this may have caused you."
Liz M.
Jan 2015
The project manager was good. I particularly liked that he was patient while I made selection of tile for the project. The installer did a good job and the floor looks great!! I would definitely contact them again for future work.
Response from Regal Construction & Remodeling Inc
"Our project manager takes pride in his job so he really appreciates your review. Thank you for the wonderful feedback it was a pleasure working with you. We are a general contractor so we can accommodate you in any remodeling project in the future.We'd love to hear from you."
Margarita Z.
Jan 2015
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Response from Regal Construction & Remodeling Inc
"Thank you for taking the time out of your day to give us some feedback. We hope to hear from you in the future if any remodeling projects come up."
Jay J.
Jan 2015
unknown
Response from Regal Construction & Remodeling Inc
"We appreciate you leaving a great review for Regal. It was a pleasure working on your home. Our staff strive to provide a pleasant experience whether it be paint or general remodeling. We love to hear from you again for any future projects."
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FAQ
Regal Construction & Remodeling Inc is currently rated 4.6 overall out of 5.
Yes, Regal Construction & Remodeling Inc offers free project estimates.
No, Regal Construction & Remodeling Inc does not offer eco-friendly accreditations.
No, Regal Construction & Remodeling Inc does not offer a senior discount.
No, Regal Construction & Remodeling Inc does not offer emergency services.
No, Regal Construction & Remodeling Inc does not offer warranties.