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Servpro of Studio City/Valley Village

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Fire & Water - Cleanup Restoration Company, 24 Hour Emergency Service*.

Business highlights

Emergency services offered
56 years of experience

Services we offer

Water damage cleanup, complete odor removal & trauma/crime scene clean up., complete structure drying, contents cleaning, fire damage restoration, mold remediation, move-outs, soot & smoke removal, storage

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Isabel S.
Sep 2015
5.0
Yes, I recommend this pro
unknown
Response from Servpro of Studio City/Valley Village

"Hi [Member Name Removed], Glad we were able to acquaint you and surely our team was able to make some accommodations in order to achieve 100% satisfaction. We appreciate your Review and hopefully you don't need us but if you do, you already know you count on us to continue to Persevere with and for you. Thank you. -Servpro of Studio City / Valley Village."


Carol L.
Feb 2015
5.0
Yes, I recommend this pro
unknown
Response from Servpro of Studio City/Valley Village

"Greetings, thanks so much for your review, in regards to the job done on your A/C duct where we could re-orchestrate and assert the duct leak. We're pleased to know that your problem is now adequate and resolved. as we have before, our Company is ready and on the side when you are in need of assistance, be sure to continue to count on us, Thank you. -Servpro of Studio City/ Valley Village"


Larry T.
Aug 2014
5.0
Yes, I recommend this pro
unknown
Response from Servpro of Studio City/Valley Village

"Hi there, A little time overdue, but to reassure you that you are an important client of ours, our team would like to acknowledge your review and feedback and greatly appreciate you doing business with us, as always you know it looks like it never happened, but we are there on the side to assist anything else to make it look like, it Never Happened. Thank you, -Servpro Studio City/ Valley Village"


Samantha C.
Jun 2013
5.0
Yes, I recommend this pro
$3,500
Went well for most part. But the fans they plugged in and left blew our fuse so we lost a day. They should have stayed to make sure they continued running.
Response from Servpro of Studio City/Valley Village

"Greetings, How are you?! In regards to the service provided to your sewage loss, we are glad to hear that you got everything taken care of and in regards to the blown fuse box, we apologize for the inconvenience and our Former Project manager should have given a little more insight in response to the monitoring for the Air Mover and the power it would consume, we stride to give the circumstance our attempt to achieve the best outcome with appropriate response methods that include your concerns and our appliance to the perception of the care be taken into action. Once again apologies for the late response for we have a new re innovated team on the site and ready to coordinate new methods of communication with our former and present clients. Thank you for your review and, we continue to stride being by your side. -Servpro of Studio City/Valley Village"


Clint B.
Jun 2013
5.0
Yes, I recommend this pro
$9,200
They did a great job. I got a real personal touch from the owner, which was nice for me. They were on time and made me aware any additional costs.
Response from Servpro of Studio City/Valley Village

"Greetings, we are pleased to let you know that we are back on Angie'[Member Information Removed] list and we are reaching out to notify you that we have received your review and we are grateful for that. In regards to the owner of the company, he would just like to thank you personally for acknowledging our franchise and giving us the opportunity to remedy that mold problem for you. As always we continue to stride to be by your side. -Servpro Of Studio city/ Valley Village."


Ross M.
Jun 2013
5.0
Yes, I recommend this pro
They did a very good job. They are very responsive but a little pricey.
Response from Servpro of Studio City/Valley Village

"Hello Mr [Member Name Removed], we apologize for the late response to your review for we have updated our website technician, we would still like to thank you for your generous review and in result to the outcome of the services provided by Servpro, we would just like to let you know that, through any disaster or not, we are there on the sidelines waiting to help you when your in need again, and keep a look out for deals in regards to a free carpet cleaning with a referral of the same offer, thank you kindly -Servpro Of Studio CIty/ Vally Village"


Larry T.
Nov 2012
5.0
Yes, I recommend this pro
$3,200
They were fantastic and did fantastic work! It was immaculate the first time, we had an inspection the first time and it passed with flying colors, we would highly recommend them! They were excellent and highly efficient!
Response from Servpro of Studio City/Valley Village

"Greeting Mr [Member Name Removed] we are back with Angieslist and would like to go back and acknowledge our past clients for giving us the opportunity to show what we can do, and as a result of satisfaction its great to find your comments on our Services. Also wanted to let you know of upcoming offers with a chance to obtain a free carpet cleaning with a mutual Referral, thank you for your awesome Review, we stride to stay by your side. -Servpro of Studio City/Valley Village"


Diana B.
Mar 2012
1.0
It didn't go, because it didn't happen.
Response from Servpro of Studio City/Valley Village

"We Apologize for the non existent Service. You should actually give us a try, and see where and what our services get you. something that seems tough to clean up or a disastrous event takes place, even if you have coffee stains on your beautiful rug or carpet, give us a ring and we will accommodate you as much as possible, Thank you for your time -Servpro Of Studio City/Village city"


Dana R.
Apr 2011
5.0
Yes, I recommend this pro
From my initial phone call to the company to their visit, everything was great. They were very knowledgable in their field.  They explained the entire process and even gave me some hints on dealing with insurance.  They came out to my house, about 10 minutes early, and were very professional.  They did some quick tests and explained we didn't have the mold issue we thought we had.  They were in and out in 15 minutes, no charge to us.  I highly recommend them.

Carolyn M.
Apr 2011
5.0
Yes, I recommend this pro
$250

They were fine. They were acceptable, but I ended up using another company for a lower cost. I will consider them for a quote in the future.


Vernita W.
Nov 2010
5.0
Yes, I recommend this pro
I liked their professionalism. Their prices are very reasonable and they are very professional in what they do.

SHEILA H.
Aug 2010
5.0
Yes, I recommend this pro
$625
It was a full day job for two workers and a large HEPA filter air cleaner. The workers were meticulous and careful, punctual, professional and knowledgeable. They did a fantastic job.

Nancey R.
Dec 2009
5.0
Yes, I recommend this pro
$2,000
I called Servpro and Edwin came out looked at my garage wall and provided an estimate based on what he could see. The garage was fairly well organized but there were some plastic containers up against most of the walls with the exception of the one wall where I had found the mold. By the time Edwin came out, I had already had an independent mold inspector lab test to identify if it was indeed mold (it was) and had 3 or 4 other mold companies come out for an estimate. I was impressed by how straightforward Edwin was and had seen a couple of good review of Angie;s List. His estimate was not the least expensive but it was competitive and I felt he was taking a more comprehensive approach. He was also the only one out of 4 professionals that found the source of the moisture (a rain gutter burrowed into the ground.) Edwin was always responsive, professional and thorough. He was able to work within my budget and always came when he said he would or called to let me know if there would be a delay. Once he began to empty the garage he found more mold on the walls (which he showed me) and still honored his price. I always felt his priority was doing the job right. When the indep. inspector came out to clear the job (air samples) he was reallly impressed with the work. Edwin made the job a breeze and they cleaned up after themselves really well. I would definitely use Servpro again (although I hope I never have to!)

Tracy L.
Feb 2009
5.0
Yes, I recommend this pro
$3,600
They were very professional and responsive. We requested estimates from three different companies, and theirs was the lowest so we went with them. They did an excellent job and their work is guaranteed. The job took less than three days and the cost was exactly what they estimated. We were very satisfied with the work.

Joan S.
Oct 2007
5.0
Yes, I recommend this pro
$15,000
Serve Pro Studio City & Valley Village were excellent and professional. I have nothing but good things to say about them. I even trusted them with the keys to my house. I felt they were honest, and I trusted them completely. They were also extremely helpful and smart. They recognized and anticipated problems, which we were unaware. They had excellent communications at all times. The insurance policy covered the damages, but we did find their pricing very reasonable. We recommend them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Servpro of Studio City/Valley Village is currently rated 5.0 overall out of 5.
Servpro of Studio City/Valley Village accepts the following forms of payment: CreditCard
No, Servpro of Studio City/Valley Village does not offer free project estimates.
No, Servpro of Studio City/Valley Village does not offer eco-friendly accreditations.
No, Servpro of Studio City/Valley Village does not offer a senior discount.
Yes, Servpro of Studio City/Valley Village offers emergency services.
No, Servpro of Studio City/Valley Village does not offer warranties.

Contact Information

12400 Ventura Blvd, Suite 375, Studio City, CA 91604

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