J&M Keystone, Inc.
About us
J&M Keystone Inc. NADCA Certified Air Duct Cleaning Services We take great pride in our 33 years of experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. We are IICRC & NADCA Certified company with ASCS Certified Staff. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call and ask for Steve, he will explain our services and provide a FREE all-inclusive estimate. No bait and switch sales tactics.
Business highlights
Services we offer
Air Duct Cleaning/Water Restoration. Hours of operations for Duct Cleaning are 8 AM to 5 PM. (PM-Nights for Commercial jobs as needed.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 11% |
The first part of the job went really well. I got a referral from a friend at work who had used this company twice before when he was involved with two different HOAs--he highly recommended them. I called on a Monday morning, and Scott came out that afternoon and gave me the estimate. I tried to meet with others, but one company cancelled the appointment when I pointed out I had found mold and a second company has yet to even call me back to set up the appointment to do the estimate. I decided to go with Jand M based on their quick response.
The mold remediation portion of the job went smoothly and quickly. It was started the following Monday. Vincent, the job manager, came and met with me, and Guillermo, the person doing the work, showed up a little later. The mold remediation work was completed in two days, and a couple days later, the air hygienist ?? came and tested the quality of the air -- it passed with flying colors! The mold remediation group did an excellent job, and Guillermo even lifted my new toilet out of the car and placed it in the garage, saving me a delivery fee.
A different crew was sent to repair the drywall, match the texture on the ceiling, and paint. Unfortunately, this crew was not quite as reliable as the mold remediation group...to my knowledge, the manager has not been to the house (at least not while I was there). I had to contact the office a couple of times because I had not heard from anyone about completing the job and completing the painting, and then there were problems with the lockbox, so I had to stay home to meet the worker before leaving for work. Someone was supposed to come by and do some touchup painting today, but that didn't happen, so I will be following up to see when that will be completed.
They did a very good job and I was satisfied with the same. They cleaned the entire carpet after moving all the big furniture carefully. They were reasonably priced and placed a plastic under the furniture to protect the carpet. I liked their services and will use the same in future.
Licensing
State Contractor License Requirements
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FAQ
Contact Information
2709 Via Orange Way, Suite A, Spring Valley, CA 91978
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