Caravaggio Plumbing
About us
Family owned & operated for 20+ years. Our service is based on honesty and integrity. Award winning.
Business highlights
Services we offer
Plumbing, clean outs & tankless water heater., disposal & dishwasher install, drain cleaning, earthquake shutoff valves, gas lines, lawn irrigation, re piping, remodels, sewer lines, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 1% |
We had Claudio come out twice: the first time to un-install our kitchen plumbing and stove and the second time to re-install them. When he came out the second time he did a couple of minor plumbing jobs as well.
Claudio was a little late for his appointments on both occasions. We cut him some slack on this as he is always honest, does great work, and is friendly and professional. He knew exactly what we needed after I briefly explained our needs. He worked right along without any breaks and was courteous throughout. He cleaned up his work afterward.
His pricing was a little high, even after the Angies List coupons, but the work was quality.
I would recommend Claudio for your indoor and outdoor plumbing needs.
As long as he was coming out, I asked if he could fix the leak from my kitchen faucet. At his request, I texted a photo of the faucet, as well as the manufacturer, so he was able to show up as prepared as possible. He fixed the leak as well.
Claudio keeps in contact, letting me know his status regularly prior to the appointment, so I can manage my schedule, which I greatly appreciate. He is always on time, quick, clean, professional and friendly, and extremely knowledgeable. His work is always exemplary, and I trust him implicitly. As I mentioned to him when we were wrapping up: "Whenever I see water where it isn't supposed to be, or don't see water where it should be, I think: time to call Claudio!"
We called him back on Mon & said we wanted Option2. He arrived on Wed @ 9:30am, found our sewer pipe below the sprinkler pipes, which he left intact, noted that it was a 3" pipe, not std 4" & went to supply store for necessary parts. Returned within a 1/2 hr, cut a section of the pipe, which wasn't empty unfortunately & required bailing, installed the valve assembly, snaked out the main line twice, tested bathroom toilets & washing machine drainage (no problems), then replaced dirt back in hole leaving valve just 5" above so no matter what you placed in the planter, you would be able to find the valve in the distant future. Since Claudio had some excess parts cost ($80), we split it, which brought our total to $790 & he was done by noon. It's been a week & we've done laundry, taken showers & obviously used the toilets without any problems. This is the third time we've used his services, even had my parents use him, & we all have been pleased with the results.
"Thank you [member name removed] ,I do appreciate you're kind words,however there are a few items I would like to address.To begin with,I'm a little confused about you're grade on my price.Prior to starting the job,you told me that you tried to get several other estimates and I was the only contractor willing to take on the job. I also explained to you that if we encountered problems,the price of the job could change,and you agreed. I did my best to stay within the estimated price,but as you know we had many complications along the way. I had to pull a permit and saw cut and demo the county road which was un anticipated. Additionally, I had to bring in a paving contractor to re pave the street. As you know,I referred a paving contractor to you,who you contracted with,to re pave the county road. As it happened the paving contractor did not complete the work according to the county's specifications. When I contacted the paving contractor to get him to remediate the work,he refused to come back. Dispite 3 months of emails and phone calls,I was un able to get the paving contractor to remediate the work. Ultimately, in order to complete the project,I had to contract with another paving company to come out and complete the work which was done incorrectly by the previous contractor. Addiitionally,I paid for the work to be redone out of my own pocket. Moreover I think it should be noted that during the entire three month period,in which completion of the job was pending,it is my belief that I was professional and diligent in communicating with you and giving you regular progress updates. I believe I was responsive and the quality of the work which I performed was without compromise. It is always my goal as a contractor to work with integrity and to do my best to guarentee customer satisfaction. However, I do realize that sometimes things happen that I am unable to for see. That being said,I am disappointed that I was unable to fulfill you're expectations. Thank you for the opportunity to work for you."
Last Sunday around 830PM I was taking a shower ,and my husband told me to cut it short that our sewer line was backing up again. I called Claudio and again the call was returned within 15min. He was out to our house by 11PM having run into a bad freeway accident that closed the freeway. While he was driving out here he would call and keep me posted on his progress of reaching us. Again, he was very professional when he arrived and cleaned out our sewer line in a prompt manner. I am so impressed with this plumber that I will be using him for several jobs around the house.
Licensing
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