Advanced Pool & Spa Services is here for all of your pool and spa needs. Fully licensed and insured we have the experience to build your dream pool that will exceed your expectations. Contact us and lets get your next pool project started today! LIC # 870973.
Business highlights
35 years of trusted experience
Services we offer
(Calcium Deposit Removal) •• New Gas Line • Full Line of Equipment • Filter Repairs • Water Treatment & Purification • Waterfalls & Fountains Parts & Supplies: • Safety Equipment • Pool Pumps • Pool Heaters • Pool Motors • Solar Covers • Filters • Diving Boards • Covers, Caps & Shells Brands: • Pentair • Sta-Rite • Jandy Our services include: •Skim surface of pool/spa and/or water feature •Clean tile and brush walls
This was a small job, and they were the only company who would handle it. They were held up and couldn't make it on the date arranged, but they called and came out the next day. Nick gave me a verbal ballpark estimate of $175, they had to find the part as it was an old out of date jet. Couple of weeks later they found a part, came out and fixed it right away, my wife paid the bill of $285. I called a few days later and asked about the difference from the estimate. the part was considerably more expensive but we came to a mutually satisfactory $50 refund. Bottom line, they did excellent work in a timely manner at a fair price, I would highly recommend them.
Description of Work: Had a leak at the connection to a jet on spa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$235
Alain G.
05/2018
5.0
pool cleaners
+ -1 more
Nick, Liz and their son are an amazing team. We are so happy we chose Advanced Pool and Spa to complete our pool remodel. The work included new coping, tiles, Pebble Tec plaster, and all new equipment. They showed up on time for the quote, went over options/recommendations and provided a timely estimate for the work. From the first phone call they were very kind, on time and responsive and NO PRESSURE WHAT SO EVER! Nick even went out of his way at the end of his workday to secure and deliver 2 large samples of the Bellecrete coping for us to see on the same afternoon we called asking if he could secure larger sections to help us decide between 2 colors we liked. We had 4 other estimates and Advanced Pool and Spa were very competitively priced on their labor and equipment. Nick and Liz are great communicators. Literally they were always available via text/email/phone, 7 days a week! We were totally impressed. It always felt like we were their only customers. Liz works out of their office and always kept us informed and provided us very timely, pretty much immediate, responses throughout the remodel. Could not ask for a better experience. Their quality of work is outstanding. Like any large project there were a couple of areas that need some special attention. Nick and Liz made it a point to immediately review and get the items corrected without delay. Nick stands behind his work…..period! When the work was completed Liz even registered all our new pool equipment on the manufacturer’s website, completed all the manufacturer and utility rebate forms and mailed them to our home. Thanks Liz! We are so pleased and fortunate to have had Liz, Nick and their son manage our pool remodel. And their team now maintains our pool weekly. That has also been a wonderful experience. George, one of their team members, does an excellent job of taking care of the pool. Super friendly and caring service and a testament to a great family ran business. Advanced Pool and Spa will be taking care of our pool needs for the foreseeable future. Thank you for the wonderful pool remodel, being great to work with and standing behind your work!
Description of Work: Pool remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Kathryn A.
07/2017
2.0
pool cleaners
+ -1 more
Advanced should NOT have promised that they could service our pool if they weren't willing to do what it takes to finish the job. They made a big deal about sending servicers out twice and could not accommodate with a third visit in a timely manner (to get the pool in shape before guests arrived) so we had to hire someone else. That other servicer got everything working well and pointed out several specific problems with what Advanced had done or left undone. After communicating those issues back to Advanced, they got defensive and refused to service our pool further rather than taking responsibility. They confused one of the uncovered issues with an earlier different issue. They would not acknowledge what they had done wrong and just crowed about how great their servicers are. Meanwhile our pool was not clean and sparkling and ready for guests until the other servicer figured out specifically what was needed and took care of it. That other servicer showed us before and after photos-- for example, he added DE to the filter, showed photos, and explained why that made such a critical difference for our particular pool. Advanced never addressed why there was so little DE in our filter and why they didn't correct that. They added 3 new grids but did not leave the old ones for us to see or explain why we never saw diatomaceous earth in the pool in recent months if there were holes.
Description of Work: Our pool was green and it had multiple circulation problems.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Response from ADVANCED POOL AND SPA SERVICES
Good morning -Most of this review is incorrect. But sometimes things just don't work out. We started with a pool that was in horrible condition in which you could not see the bottom. We are closed Saturday and Sunday but went into the office last Saturday to set up the service for the following week because you were so worried about the pool and your visitors. We had someone there on Monday to clean the filter, change grids and replace the tank o'ring as well as start the clean up process ( which I explained on several calls would take days and to please be patient ) and then Wednesday. After the Wednesday visit you called me upset about the service and that our tech had told you there was an issue with the pump that would need to be resolved and something was not cleaned out with large amounts of fiberglass that is coming off the pool walls in it. Our tech went back again shortly after your call and showed you everything you had said you were unhappy with. Minutes after he left you called me to apologize for your confusion. You said the tech was correct and you would call your insurance company! Your insurance company came out the following day and replaced parts per your email. You emailed me on Thursday evening about 7pm requesting someone be there Friday morning to clean the filter. I couldn't get someone there ( late on Thursday I called several techs and sadly they were all to busy on Friday ) but I was able to get someone there Saturday. You said that was not ok and would find someone else. I was happy you were able to find someone to come Friday due to your timeline with visitors! I received and email after the other company came out with several issue you felt were not handled correctly. We just feel that you were more happy with the company who came to clean the filter on Friday and felt it might be a better fit. Again we are truly sorry the relationship did not work out. We went above and beyond to try and help you in a time of need due to visitors coming to your home. We wish you all the best and we look forward to payment for the filter cleaning, grids, tank o'ring and two stops of service. Again good luck with the pool and your rental season.
Kathleen W.
07/2016
5.0
pool cleaners
+ -1 more
This is a great company. Nick and Liz are professional and personable. Our old pool needed a complete remake and the work was excellent and timely. They provided options and discussed the pros and cons. We are glad that we had the work done and very glad that we went with this company. I have had some not great experiences with Angie's list providers recently and was considering discontinuing but this experience restored my faith. I have recommended them to friends who need pool work done.
Description of Work: They resurfaced and retiled our old pool, redid the pipes and added a salt water filter. Our pool is large and over 50 years old so the work was extensive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
RALPH L.
05/2016
5.0
pool cleaners
+ -1 more
Nick is super, does what he says he will do,and when he will do it, is reliable and explains what needs to be done and alternatives with pros and cons. He diagnosed and fixed an intermittent problem on an old spa easily and promptly. This was the second time we have used Nick and highly recommend Advanced Pool and Spa.
Description of Work: Replaced Spa thermostat and high limit switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Marci B.
04/2016
5.0
pool cleaners
+ -1 more
Great company! I highly recommend them and would not hesitate to do business with them again. The whole team (Liz, Nick & Garrett) are very professional & personable. Nick / Garrett showed up in a marked vehicle w/the company logo and the first thing Nick did was hand me his business card. He and Garrett identified a problem w/my spa switch and had it fixed in less than 30 minutes.
Description of Work: Identified a problem with a jetted spa tub motor and fixed it with the installation of a new switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Larry M.
01/2016
5.0
pool cleaners
+ -1 more
Nick is a top-notch professional. I would recommend him to anyone needing pool service. He nailed the problem, and even called customer service to arrange for a warranty repair.
Description of Work: Came out to diagnose a pump problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
bonnie G.
05/2015
5.0
pool cleaners
+ -1 more
Talk about first impressions. . . .On the phone Liz, Advanced Pool's office Chief is just fabulous. Not only is she friendly, she is accommodating and knowledgeable! She is also a woman of her word. Liz advised she was going to call me back within an hour to let me know about scheduling and well before that hour was up my phone was ringing. Liz also volunteered to take care of the paperwork I needed for the rebate offered on my new pump! Nick, Liz's husband, is just as friendly and arrived right on time for our appointment. He explained how our new pump worked in terms that we could understand and was more than happy and patient enough to stay and answer all of our questions. They were great, no hard sell for things you don't need, just honest work and honest advice from knowledgeable, nice people. If you have pool or spa concerns, Liz at Advanced Pool and Spa, you will get service old fashioned customer service that is so hard to find these days!
Description of Work: Installation of a new variable speed pump and pneumatic timer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
bonnie G.
05/2015
5.0
pool cleaners
+ -1 more
Nick was great! Not only was on time, almost to the minute, he explained everything he was doing, and explained how to use the new pump in terms I could understand. I had some questions after he was done and Liz, Nick's wife and office Chief either answered my questions or got back to me within 24 hours with an answer. They are a dynamic duo and I would highly recommend you giving them a call!
Description of Work: Installation of new viable speed pump and new pneumatic timer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Mike W.
06/2014
5.0
pool cleaners
+ -1 more
Nick and Liz are fantastic. I recently purchased a home with a pool and had no previous experience with one. I quickly studied about maintenance, etc., and found Nick to give me some advice on the various fixes our pool inspector found before we purchased the house. Needless to say Nick did a few things (added check valve, cleaned our DE filter) for us which were flawless and saved us around 6k of unnecessary work that didn't really need doing. I highly recommend Advanced P&S! Update 10/27/14: Nick and Liz continue to amaze. I've had them back to replace my crappy inefficient pump (replaced with an Intelliflo), fix my Jandy heater that was on the fritz, regrout areas and deck-o-seal parts that needed it. No one better!
Description of Work: Picked through a pre-purchase pool inspection, performed various fixed and upgrades. Update 10/27/14: Has since installed an Intelliflo pump, regrouted area that needed attention, fixed my Jandy heater, and replaced worn deck-o-seal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from ADVANCED POOL AND SPA SERVICES
Thanks so much [member name removed]. It was fabulous working with you. Please let us know if you need anything at all and Nick will see ya soon for the deck-o-seal and to check the heater....
Ying H.
05/2014
5.0
pool cleaners
+ -1 more
Advance Pool and Spa was excellent. The service person was on time. He cleaned our pool filter. We are very happy with the job, and will use this company again in the future.
Description of Work: Cleaning pool filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from ADVANCED POOL AND SPA SERVICES
We would like to thank you for the great review... If you ever need anything please give us a call... Thank you again...
Mary S.
04/2014
5.0
pool cleaners
+ -1 more
Nick has worked for us for over ten years, both replacing parts and having his staff do weekly maintenance. I always end up calling him on an "emergency" basis, right before we need the pool for an event (that's when we discover the problems since we do not use the pool regularly). His assistant, Liz, gets him scheduled to come out as fast as possible and Nick diagnoses and repairs all types of problems, including major replacement of filters, heaters, etc. In this case, our pool cover was not working and Nick came out but realized the problem was not something he felt comfortable fixing. Liz emailed me two companies that do repair covers and we are back in business now. Over the years, Nick and Liz have been our pool saviors too many times to count! I can't say enough good things about them and their service.
Description of Work: Diagnosed pool cover which was inoperable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ADVANCED POOL AND SPA SERVICES
Hello [member name removed] Nick and I would both like to thank you for the amazing review... You rock. You are always such a pleasure to work with. We are lucky to have you as a customer. Again Thank you so much.....
Eoin M.
03/2014
5.0
pool cleaners
+ -1 more
The job went very well. Nick did the job when I was there, so he could ask me about different options, and explain how it all worked when it was done. He also pointed out some other things that needed attention, and took care of these at a reasonable price. Liz was very organized and prompt in following up with the documentation required for the rebate form. We were very happy with the way it went.
Description of Work: Check existing pump and motor, which was running very loudly. This needed to be replaced. They informed us about the different replacement options, and then did the installation efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from ADVANCED POOL AND SPA SERVICES
[member name removed] Thank you so very much for the review... If you ever need anything please give us a call. Thank you so much again....
Katerina Y.
10/2013
5.0
pool cleaners
+ -1 more
Nick was very professional, when he left I wouldn't know he was there - and cleaning DE filter is a messy job!
Description of Work: Cleaned DE filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
mark P.
10/2013
5.0
pool cleaners
+ -1 more
Nick?s a keeper. He identified the problem and preformed the service. We will defiantly use him again.
Description of Work: I thought there was an air leak in the system, Nick came to check it out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lisa D.
08/2013
5.0
pool cleaners
+ -1 more
I called them because we had been having problems with filter pressure being high and tried everything we could think of to fix it. The pool was looking a little cloudy with sediment floating around through it. The vacuum wasn't work even though pump was running. I spoke with Liz and described the problem. At no charge (out of the kindness of her heart), she sent out one of their service guys (Clint) that afternoon, to see what the problem might be since he was in the area doing regular service calls. He arrived a few hours later and took at look at the pool, pump, and filter. He figured the filter was probably low or out of DE so he added some of his that he had in the truck since we didn't have any at home. Still no charge!! The pressure improved immensely. He recommended cleaning the filter as it probably had built up residue on the grid since little/no DE was in system. As he was walking around pool afterwards and noticed a bit of what looked like DE coming out into the pool from an opening in side of pool where water is put back into pool (sorry for lack of technical terms). He told me he was concerned that we might have a small hole in filter grid which would allow DE to come through and go into pool so that would have to be looked at when the filter was cleaned. He told me to call Liz if we decided we'd like them to come out and do the work. When I was sweeping the bottom of the pool a bit later I noticed little trails of what looked like fine sand so that pretty much confirmed that there was a problem. I called Liz shortly after and Clint returned 3 days later on a Saturday because their schedule was so booked up they weren't able to get it done that Thursday or Friday. The next week wouldn't work for me because I was heading out of country. Clint did an awesome job! He was very informative, explaining everything to me and showing me what was going on as well as answering lots of other pool related questions I had.The pump pressure stayed stable during the three days and the water quality improved. Once Clint had completed the work the pressure dropped even more. It is now so much happier and so am I. I didn't price compare since I had time constraints but trust that they were honest. This company was awesome!!! Liz and Clint were very professional, kind, and responsive. I would highly recommend them!!
Description of Work: Filter cleaning, replaced broken grids and added new DE.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kristen M.
06/2013
5.0
pool cleaners
+ -1 more
Nick contacted manufacturer for latest information and required parts. Pool pump and controller working perfectly.
Description of Work: Connected older compool controller to new variable speed pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Dianne N.
05/2013
5.0
pool cleaners
+ -1 more
Absolutely the best service around. Anytime I contact Liz I get an immediate response with an explanation to my question. The pool is always crystal clear and our tech does a quality job. I highly recommend Advanced Pool and Spa.
Description of Work: Weekly pool equipment maintenance and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Julianne H.
05/2013
5.0
pool cleaners
+ -1 more
I have a small spa that needed a new cover and some cleaning. Advanced came promptly, measured for a new cover, and inspected the spa. We decided to wait for the cover to be made (about a week), then clean the spa. They called me as soon as the cover was ready, brought it, cleaned the spa thoroughly, and that was that. Great service.
Description of Work: I have a small spa that needed a new cover and some cleaning. Advanced came promptly, measured for a new cover, and inspected the spa. We decided to wait for the cover to be made (about a week), then clean the spa. They called me as soon as the cover was ready, brought it, cleaned the spa thoroughly, and that was that. Great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Terri A.
05/2013
5.0
pool cleaners
+ -1 more
Our pool filter needed cleaning and the water was looking murky. We also had a leak where we put in the chlorine tablets. I checked Angie's List for pool service and found their number. Called mid week and they were able to come out to the house on Friday. We were not going to be home. They came, they fixed the problem and the pool looks great. Would highly recommend.
Description of Work: Cleaned pool filter Fixed leak near chlorine tablet holder
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Gerald B.
07/2012
5.0
pool cleaners
+ -1 more
We use ADVANCED POOL AND SPA SERVICES every week. I would grade them an A. The price and quality is very good.
Description of Work: We use ADVANCED POOL AND SPA SERVICES
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard C.
05/2012
4.0
pool cleaners
+ -1 more
Their service was good and their approach was very professional. My only complaint was that their quoted price was inaccurate. I agreed to $95.00 per month including all chemicals. Five months later they tried to charge us an additional $167.00 for annual conditioners, annual salt and filter cleaning. I never understood or agreed to these annual charges, especially when coupled with their higher than average monthly fee for this area. I also have a problem of trying to treat salt as a non-chemical. In our equipment the salt is a substitute for chlorine and should be included. I believe that trust is vital to a long term service relationship.
Description of Work: Weekly pool and spa cleaning and servicing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$95
Response from ADVANCED POOL AND SPA SERVICES
Upon starting service both Nick and myself are very clear on the extra charges for all accounts. I am very sorry that there was miscommunication with the customer. I have been helping Nick in the office for over 5 years and Nick has been in the business for over 20 years ~ extra charges are always explained. We wish the customer the best of luck with his new service.
Gerald B.
03/2012
5.0
pool cleaners
+ -1 more
They do a great job. The previous owner of our house recommended them to us.
Description of Work: They come every Monday and clean our pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Paul T.
06/2011
5.0
pool cleaners
+ -1 more
We are very pleased to have changed to Advanced Pool & Spa. Please see additional comments in "services performed".
Description of Work: Advanced Pool & Spa came out promptly to give us an estimate on acid washing our spa and doing regular weekly maintenance for both the pool and spa (which are connected). Nick, who quoted us and did the acid wash on the spa, also suggested some minor repairs to our filter and pool vac that have greatly improved their performance. The weekly maintenance technician, Clint, has also suggested and made minor repairs that have been quite beneficial. Our weekly service costs $95/mo. Liz in the office has been extremely attentive, returning calls in the evening or on weekends rather than waiting until the next day or Monday. They are very customer service oriented. We are very happy making the change to Advanced Pool & Spa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
CYNDEE Z.
12/2010
5.0
pool cleaners
+ -1 more
He was very prompt, returned calls when I had questions by phone and his bookkeeper answered my emails.
Description of Work: My in-ground spa had 2 feet of green liquid slime due to a year of neglect by me. Nick drained the goo and gave my mini pool an acid wash & chlorine bath. He also cleaned my filter, added d.e. & replaced an o-ring. He later replaced my Intermatic T-104 mechanism.
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Service Categories
Pool and Spa Service
FAQ
ADVANCED POOL AND SPA SERVICES is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ADVANCED POOL AND SPA SERVICES accepts the following forms of payment: Check
No, ADVANCED POOL AND SPA SERVICES does not offer free project estimates.
No, ADVANCED POOL AND SPA SERVICES does not offer eco-friendly accreditations.
No, ADVANCED POOL AND SPA SERVICES does not offer a senior discount.
No, ADVANCED POOL AND SPA SERVICES does not offer emergency services.
No, ADVANCED POOL AND SPA SERVICES does not offer warranties.
ADVANCED POOL AND SPA SERVICES offers the following services: (Calcium Deposit Removal) •• New Gas Line • Full Line of Equipment • Filter Repairs • Water Treatment & Purification • Waterfalls & Fountains Parts & Supplies: • Safety Equipment • Pool Pumps • Pool Heaters • Pool Motors • Solar Covers • Filters • Diving Boards • Covers, Caps & Shells Brands: • Pentair • Sta-Rite • Jandy Our services include: •Skim surface of pool/spa and/or water feature •Clean tile and brush walls