Simpson Sheet Metal, Heating & Air Conditioning logoApproved Pro
Approved Pro

Simpson Sheet Metal, Heating & Air Conditioning

Heating and Air Conditioning Service, Metal Fabrication and Restoration, Air Duct Cleaning,

About us

Serving Santa Rosa for over 30 years, we are proud to be a Carrier Factory Authorized Dealer and were honored to be win the Carrier President's Award Winner in 2008. A family-owned business, we employ some of the BEST people in the HVAC industry with a combined experience of over 50 years. Our technicians are certified by the North American Technician Excellence (NATE)organization. We are a member of Local Sheet Metal Union 104 which means our employees are highly trained, educated and well skilled in all makes and models of heating, ventilation and air conditioning systems. We are also members of the Santa Rosa Chamber of Commerce, North Coast Builders Exchange, and Marin Builders Association. We provide respectful, dependable, honest and reliable customer service for any job, no matter how large or small and our pricing is competitive and fair with no hidden or surprise costs. Simpson takes the family approach to business by having the estimator conduct all of our free estimates, not an aggressive sales person. This provides all of our customers with the confidence that every system is designed and installed properly. It is our commitment to ensure that all of our customers are completely satisfied. We are your one stop source for all of your heating, air conditioning and air quality needs.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
Women owned and operated
48 years of experience

Services we offer

Carrier heating and cooling product sales of Air Conditioners, Heat Pumps, Fan Coils, Gas Furnaces, Oil Furnaces, Packaged Units, Hybrid Systems, Room Solutions, Air Cleaners, Humidifiers, Ventilators, UV Lights, Thermostats, and Zoning products, Custom Sheet Metal Fabrication, Installation, Preventative Maintenance, Service Contracts, Repair Service including emergency service 24/7, Indoor Air Quality Survey/Analysis, Duct Sealing, Parts, Extended warranties

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
  • Zelle
  • Venmo
  • CreditCard
Reviews
4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
16%
3
4%
2
4%
1
0%

Filter reviews by service

Showing 1-25 of 25 reviews
Judith T.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,400,000
Simpson Sheet Metal HVAC was recommended by a friend who had just had a heat pump and mini-split system installed and raved about the company and the individuals to me. I had already gotten three quotes from other area companies (I was in need of replacing ancient and malfunctioning baseboards and had been using a Quadrafire wood stove to heat my house), but decided to get a quote from Simpson and it turned out to be the lowest, with the best warranty terms, and the most "hand-holding" in terms of permit, rebates and payment. I also love the fact that it's a union shop because that means a well-educated and well-treated employee. Lead installer Jose and assistant Chino did a fabulous job, and as others have said, they left everything perfectly clean and also answered my many questions with patience and good humor. John Roncone managed the job and designed the system, and has been an amazing communicator as well. Nothing but raves for Simpson! What a relief!

Brenten B.
Nov 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$650,000
It was great. They were professional.

Rick H.
Jan 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Responsive to our questions. Professional. Were able to get the job done in a timely manner. Quality work and fair price.

Roger W.
Oct 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Excellent in all aspects. Highly pleased with their professionalism.

Kelly D.
Oct 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,200,000
Efficient, excellent product and A+ team. Happy with both the A/C and Heat capabilities. And get to operate system remotely.
Response from

"Thank you [Member Name Removed] for the nice words! The guys also enjoyed working with a great customer. You were very understandable and patient with us. Glad to hear all is working great :o)"


Sandra T.
Aug 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$800,000
Excellent job. Great to deal with. Very professional.
Response from

"Thank you for taking the time to leave a review! With the hot month of September, I'm sure you were able to give the new heat pump a good test drive, lol. Thanks again, you were great."


FLORENCE M.
Jul 2017
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,140,000
.

Linda C.
Jun 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,500,000
They did a great job. They were fair.

Peter W.
Jun 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Provided in a timely manner

Wendy C.
Apr 2017
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$136,500
Great! No problems.

Linda C.
Feb 2017
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
$1,500,000
The work took them two days. They had to install duct work and a compressor. I would use them again and have recommended them to neighbors I am very satisfied with them.

Carole W.
Jan 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Their technician showed me the solution quickly. A small rotating piece needed to be adjusted. For all I knew, he could gave told me the system had to be replaced. He quickly completed the job for lasting satisfactory results. I'm planning to have them do duct cleaning soon because I was impressed with their honesty.

Tiffany T.
Mar 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,200,000
unknown

James M.
Dec 2015
2.0
Heating and Air Conditioning Service
unknown
Response from

"Hi [Member Name Removed] I am sorry to hear your frustration. Over the past two weeks, we have received over 1,500 calls with people calling needing heat. We are literally averaging over 100 calls a day. Due to the Holidays coming up, we focus on taking care of the emergency calls first. These are mainly elderly people and/or those with special needs go to the top of the list. From there, we get to our maintenance customers. As the calls come in, Danielle in our office forwards them to Serrina in the service department. Nobody in our office has any record of you calling in. Please call me on my cell phone directly and I can make sure we get in touch. My cell is 707-495-9837. I'm sorry to see that this had to go to Angie's List and we never go to prove our in-home service. Please call back and we can get you on the schedule. At this time, we have some openings next week."


Bob D.
Sep 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$800,000
unknown

Robert S.
Sep 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,100,000
everything was perfect.  they came when promised, did an extremely high-quality installation with all the bells & whistles, and even did some stuff that wasn't included in the contract such as installing a free carbon monoxide detector.  the workmanship was top-notch.  i have absolutely no complaints of any kind.  john roncone was superb.
the best part was their price, $11,000 after $2,650 in PG&E rebates.  their competitor Moore Heating & A/C quoted me $21,000 net after rebates for the EXACT same Carrier system, the same furnace and A/C model numbers even.  and Simpson's price included larger diameter ducting than Moore quoted, and a 2nd air intake which Moore did not include.  I SAVED TEN THOUSAND BUCKS -- and got a top-quality system.
at my job, i have supervised installation of commercial HVAC systems of up to 50 tons in our office buildings of up to 25,000 square feet and am VERY familiar with HVAC from a buyer's standpoint.  Simpson's is THE BEST i ever dealt with.
Response from

"Thank you for taking the time to review [Member name removed]! I'm glad you are very happy with your system. Look forward to servicing your HVAC for years to come."


Derick B.
Jun 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,200,000
Not the cheapest, but most responsive, communicative and knowledgeable in the pre sale process.   Work was completed on time, and appears to be perfectly professional.   Provided ample assistance in receiving rebates for the high efficiency products.
Highly satisfied.

Dyan B.
Feb 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
We did a lot of research before going with Simpson. We sourced with three different companies, Simpson, a well known company out of Napa and another well known company from Vallejo. Initially all three companies responded to our first request which was a home visit to review our needs. This is where the differences occurred. Simpson was the only company that followed up immediately with a complete breakdown of what we asked for. It took the other two companies up to a week to get back to us. Even with their lack of response we decided to go with the Napa company so we proceeded to go to the next steps. This is where they fell short, we were ready to get the job done before the end of the year however they failed to get back to us. We then decided to follow up with the Vallejo company and once again even after we had a contract and we're ready to sign they failed to do some additional follow up and while even the manager promised to get back to us we didn't hear from them. This is when we called Simpson back and immediately the day of our call John had a contract to us with everything we asked for and an installation date set.

The job started on Feb 9, Jose, Michael and Robert did an outstanding job. They made sure our home was protected as the took out and installed the furnace, air conditioner and water heater. They cleanup up each of the two days there were here, the install looks great and the new equipment works perfectly. Jose did a little further follow up a couple days later and again he did a very clean and professional job. The day after the install John sent us our follow up warrenty information with all the instructions on how to register.

Overall, Simpson exceeded our expectations. My recommendation is don't mess around like we did with other companies the service you'll get from Simpson beats all of them hand down.

Richard C.
Jan 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$650,000
unknown

Clayton M.
Nov 2013
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$650,000
.

Barbara D.
Dec 2012
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$300,000
It was a completely satisfactory business situation.

Nathan R.
Dec 2012
5.0
Heating and Air Conditioning Service, Metal Fabrication and Restoration
Yes, I recommend this pro
The process with Simpson Sheet Metal, Heating & Air Conditioning went really well. The guy was really friendly, really easy to work with. I had a really weird situation that he was willing to walk in to and talk with me about my options. I was trying to turn my garage in to an office. There were some definite heating problems with the garage: the sun beating on it, the freezer that was in there generating heat. We talked a lot of options and he gave me a quote that was really high but was necessarily so, just as a function of what I was asking him to do. So it was a positive experience. So much so that when I had another question I called him up and he just talked to me about it, he didn't even charge me for the time. He said, no, I can't do that because xyz but I'm happy to talk to you about it - oh and by the way I can probably do that air conditioning that you failed to get installed for about the same price. So, we'll probably end up going with him for the air conditioning because his price is reasonable and his manner and professionalism is really good.

Nicole B.
Nov 2012
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
Since the problem wouldn't happen while the technician was at the house, he charged for system check so that we qualified for a rebate and he gave me a weekend emergency contact in case it wouldn't come on later in the weekend. 20 yr. old system worked for the rest of the winter without problem.
I loved the technician's concern for my family and efforts to get me the most cost effective option.

Hans M.
Jul 2011
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,500,000
It was very good.  It was a very complex job.

Steve D.
Dec 2008
3.0
Metal Fabrication and Restoration
They did a good job and sealed it up tight. They made a lot of verbal promises that they didn't keep and they are poor on their follow through. The sales job was far better than the work.

Licensing

Bonded

Insured

Licensed*

Trade License Number

416913

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

01/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Simpson Sheet Metal, Heating & Air Conditioning is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM Saturday: 9:00 AM - 2:30 PM
Simpson Sheet Metal, Heating & Air Conditioning accepts the following forms of payment: PayPal, Financing Available, Check, Zelle, Venmo, CreditCard
Yes, Simpson Sheet Metal, Heating & Air Conditioning offers free project estimates.
Yes, Simpson Sheet Metal, Heating & Air Conditioning offers eco-friendly accreditations.
No, Simpson Sheet Metal, Heating & Air Conditioning does not offer a senior discount.
Yes, Simpson Sheet Metal, Heating & Air Conditioning offers emergency services.
Yes, Simpson Sheet Metal, Heating & Air Conditioning offers warranties.
Simpson Sheet Metal, Heating & Air Conditioning offers the following services: Carrier heating and cooling product sales of Air Conditioners, Heat Pumps, Fan Coils, Gas Furnaces, Oil Furnaces, Packaged Units, Hybrid Systems, Room Solutions, Air Cleaners, Humidifiers, Ventilators, UV Lights, Thermostats, and Zoning products, Custom Sheet Metal Fabrication, Installation, Preventative Maintenance, Service Contracts, Repair Service including emergency service 24/7, Indoor Air Quality Survey/Analysis, Duct Sealing, Parts, Extended warranties

Contact Information

2833 Dowd Drive, C, Santa Rosa, CA 95407

Service Hours

Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
Saturday:9:00 AM - 2:30 PM
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