Haderle Pest Control

I called Haderle because I thought we had a dead mouse stuck in the wall of our shop - a very bad thing since we pride ourselves on having a high quality, great smelling shop and anything that compromises that like a bad odor (that could be a dead animal) is a crucial issue and cannot wait. I left a message thinking I would not hear back soon (as usually the case with phone messages) and yet Jon called me shortly thereafter - pleasant surprise #1. We discussed the situation at length. Jon asked me several specific questions, covering important details for me to consider and look at (e.g. holes in the wall, type of smell etc) in order to save me money. He really knew what it might or might not be and the approach we might have to take. He said then he could come out and assess the situation and figure out what the next steps might be which could include opening a small hole in the wall to retrieve the body, etc. He was clear & patient on the phone. We agreed to start with the sniff test and go from there. He came that very day, a few hours later and ...sniffed carefully around the exact area I had been smelling this awful odor in for the last 5 days. He was thorough and started on hands and knees, along the wall , in the corner, looked at the holes in the closet, smelled higher up and repeated ... he discovered the problem odor source almost immediately. It was these pretty little flowers I had picked a week prior and put in a lovely hand blown Japanese vase on display. Yes, those lovely flowers I had picked from a GARLIC CHIVE plant I tended just outside our shop. And the smell from those pretty pink flowers, as they dried, was the most stinky, garlicky, sulfer smell which permeated my store. It was so darn funny when he figured it out - and he did it so quickly too. I had cleaned EVERYTHING in the last few days - I mean everything. Took apart the 6' tall floor fountain, changed the water (which smelled fine so we knew it wasn't it), swept, vacuumed, used vinegar and was so positive it had to be a dead mouse that went through a hole in our storage closet that shared the same wall as our shop. When Jon said it was the flowers - and held them for me to smell - I could not stop laughing. I was so relieved. I found John to be responsive, personable, with great attention to detail and I would most definitely call him again for any issue concerning pest control.

Overall Jon Haderle was, at first, a pleasure to work with. He was pleasant during our inspection and provided a reasonable quote for the services to be performed. He came one afternoon to begin the project. Said he would return Saturday to complete it and never showed. Has not returned multiple calls or emails. We made the mistake of paying him after the first time he came out and the was a mistake. He has not completed the work, so we've reached out to our bank and have filed a fraud complaint. Avoid the headache and find someone reliable!