Founded 2016 • With Angi since April 2016
Angi Certified
Service Provider Response
[Member Name Removed], Thank you for you review. It was a pleasure working for you. I trust that you will not have a problem with leaks in that area anymore.Service Provider Response
Hi [Member Name Removed], Thank you for letting us align your cabinet doors. I am glad to hear that you liked our work.Service Provider Response
Hello [Member Name Removed], we appreciate your feedback very much. We took a look at your account and did see that there was a reschedule for which we do apologize. We do know that you had several projects and we estimated the projects that we could work on, but one of the projects was a major electrical job that the craftsman we sent is not qualified to do; so, we can send you a more-qualified craftsman or recommended that you find a qualified electrician. We have tried to contact you to help and make this right. Can you please contact me at your earliest convenience? Thank you so much, George Brisker +1 (650) 695-1400Service Provider Response
Thank you for the kind review. It was great working with you, and we are very pleased that we were able to find the source of leak on the balcony and and eliminated it. I look forward to helping you with your other projects.Service Provider Response
Thank you for the feedback and we sincerely apologize for the lack of communication. We were asked to provide an itemized estimate because the HOA may cover the damage. We had not heard from you regarding the decision from the HOA, but realize now we could have been more proactive after providing the estimate. Due to this experience, we will have a better follow-up with future clients, and we have also submitted this issue with our hotline.Service Provider Response
Thank you for taking the time to write a review. We are truly sorry we did meet your satisfaction. Customer service is our top priority, and our goal is to have staff that takes into consideration the needs of our customers. We have reinforced with the craftsman the importance of arriving on time and constant communication with the customers. Please allow us the opportunity to make amends and extend our sincerest apologies.Service Provider Response
Thank you very much for the review. I was happy to see as the result of the inspection that your beautiful house was in good shape and did not require any work done and your concerns were alleviated.Service Provider Response
The actual price paid was $870 for our labor and our records indicate that Bruce was on the job for 11 hours which comes out to about $80.00 per hour which we know is very competitive with any licensed contractor in our area. It is always possible to get a lower bid, the question is will you get the service and guarantee our company offers.Ask for details