De Anza Appliance

Our service person was timely, courteous, Very knowledgeable. He went over all his steps to check the integrity of the new disposal with me. I will use them again for any appliance issues.

Arrived at the time scheduled. Diagnosed and repaired quickly. Sensor shutting heat off too soon, so replaced and dryer now works. Checked out noise that sounded like drum rotor needed replacing, but it just needed cleaning. Kevin was helpful and efficient.

A COVID-safe visit. Clear communication about when service would be delivered - and very much on time. Quick diagnosis, replacement part on hand, and clean, quick, and efficient work. Highly recommended.

The service tech (Ray) arrived and after looking at the unit for 10 minutes pronounced the "sealed system" was bad and they would not work on it since they have had bad experiences in the past. Then they had the nerve to charge me a service call after refusing to repair the unit!

This turned out to be a complex issue since all the internal components were checked out to be fine. De Anza sent first person who checked out and tried replacing some internal fuses but to no avail. Then they offered to send another person Tony who had good electrical circuits knowledge as well. Tony went about very methodically and was able to find an issue with the junction box connection which was shorted out. This was behind the Wall Oven and Microwave assembly and was a very tedious job. He resolved it and now my oven is working fine. In spite of making multiple trips and doing much more than was expected, I was charged only $100 more than initial estimate and I am very satisfied with the work. The job was done expediently and Tony left the area clean and with good follow up instructions.

EXACT PART NEEDED WAS NOT AVALIBLE, A NEW ICE MAKER WAS ORDERED AND CAME ABOUT A WEEK LATER.

It was wonderful and perfect. They called before they came and they always gave me a followed up.

Gus did a great job replacing the cracked glass in my oven door.

Their service were good, it has always been very good, and they provide an explanation of the things that needs to be done, for approval, they have been accurate with their diagnosis, they were always on time and prompt, and does a very good job.

Very well, tech was on time and new what needed to be done. Very good service.

Great service tech onsite was friendly and helpful. Also gave great tips to help prevent the issue from happening in the future.

Great service. Had to order a part which came in the next day.

I had to have the hinges on my oven replace. They were on time courteous and did a great job, I would definitely hire them again and recommend them.

First tech cleared the line and left. Frig then leaked from a different place. Second tech fixed the second leak.

Best Appliance repair company I dealt with. Very upfront with their pricing. Honored their repair warranty when I called them again and they did not mind at all that they had make multiple visit. I would use them again for sure

We had a repair on the igniter of a 14 year old stove. The repair was done within a day or two after I sent an email describing the symptoms, the service and communication were impeccable. Prices are fair and an electronic invoice was sent within a minute of payment. The repair only solved part of the problem and I informed them by email that the same problem now occurred occasionally. De Anza sent out the same technician at their cost for the second time. When it turned out that this was a more severe problem and we decided to get a new stove, I was reimbursed for both material and labor of the first visit and only charged for the first service call. I am beyond impressed and highly recommend working with this company. De Anza is ethical, reliable, and easy to work with. I will continue giving them my business.

They were timely and got the job done quickly.

Unfortunately, it couldn't be repaired, and Frigidaire did not offer a repair kit, which De Anza Appliance tried to obtain. We paid the house call fee and bought a new refrigerator, following their brand-satisfaction guidance. We've used De Anza over the years with excellent results. They will give advice or info over the phone, without hesitation. They're terrific!

I was referred by a competitor as they couldn’t come out to fix the fridge until early January. I called DeAnza on December 23rd and wasn’t able to get an appointment until December 26th. Prior to his arrival Chris called to inform me he was his way. Chris was very polite and professional. He quickly assessed the problem and was able to fix it with the part he had in the truck. It was much cheaper than I expected. Chris recommended the back of the fridge be cleaned once a year to keep the dirt & dust away from the compressor. He also noticed a leak from the water hose. He closed the water valve and took the hose off. Now I take it with me to make sure I get the correct replacement hose.

Great. They are prompt and know their business. Will definitely use them again

The model and serial numbers were both partly obliterated. But the technician eventually figured out the oven model and what was needed to repair it. Unfortunately, the repair part is not longer available from the manufacturer, so the oven could not be repaired

Smooth. He even dropped the estimate when it turned out to be an easier fix than he originally estimated. That's a first from a repairman!