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De Anza Appliance

4.7

(153) Verified Reviews

Founded 1972 • With Angi since October 2005

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
Eco FriendlyEco Friendly
Wears MaskWears Mask
Licensed
Trade License Number
38155
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:30 AM - 4:00 PM
Tuesday
8:30 AM - 4:00 PM
Wednesday
8:30 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:30 AM - 4:00 PM
Saturday
Closed

Company Contact

3350 Scott Blvd Suite 6502

Santa Clara, CA 95054

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

De Anza Appliance is a family owned and operated, based in Santa Clara, and specializes in appliance repair and maintenance for the San Jose metropolitan area and greater Santa Clara County since 1972....

Verified Reviews

4.7

(153) Verified Reviews

Ratings Distribution

5

129

4

11

3

6

2

3

1

4

Rating Details

Price

4.4

Professionalism

4.8

Punctuality

4.8

Quality

4.7

Responsiveness

4.8

Read reviews by category

appliance repair (153)water heaters (1)small appliance repair (1)
Showing 1-10 of 153 reviews
5.0

03/13/2021

Arrived at the time scheduled. Diagnosed and repaired quickly. Sensor shutting heat off too soon, so replaced and dryer now works. Checked out noise that sounded like drum rotor needed replacing, but it just needed cleaning. Kevin was helpful and efficient.

Description of Work
Electric Dryer repair, heating but not drying clothes.

Category appliance repair

Cost $243

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/09/2021

Service Provider Response

[Member Name Removed], Thank you for taking a few moments to review Kevin's service for your Maytag Dryer repair. If you see any performance dips in drying give us a call for general maintenance. If you have a long run of venting it's recommended to get a dryer or vent cleaning every other year. Stay safe, stay healthy! Chris Boucher VP of Marketing & Operations
5.0

01/01/2021

A COVID-safe visit. Clear communication about when service would be delivered - and very much on time. Quick diagnosis, replacement part on hand, and clean, quick, and efficient work. Highly recommended.

Description of Work
Samsung oven was not heating.

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/30/2020

Service Provider Response

[Member Name Removed], Thank you for the kind words and De Anza Appliance takes the COVID pandemic very seriously. It starts with initial intake advising customers about safe practices, temperature check and symptom reporting from the staff to the manager on shift in the morning, to the use of mask, gloves, and enhanced cleaning measure in the home. If you need any repairs or general maintenance o...
1.0

09/14/2020

The service tech (Ray) arrived and after looking at the unit for 10 minutes pronounced the "sealed system" was bad and they would not work on it since they have had bad experiences in the past. Then they had the nerve to charge me a service call after refusing to repair the unit!

Description of Work
LG Refrigerator Repair

Category appliance repair

Services Performed? Yes

Work Completed On 09/09/2020

Service Provider Response

[Member Name Removed], My apologies for the review and chatted with you earlier today. A sealed system is a rare repair that is diagnosed 5% of the time for freezer failures. More frequently we expect computer boards, condenser fan motors, loose or frayed wire connections, fuses, or relay switches to be at fault that are very repairable and worth doing. LG compressors and sealed systems require sp...
5.0

08/18/2020

This turned out to be a complex issue since all the internal components were checked out to be fine. De Anza sent first person who checked out and tried replacing some internal fuses but to no avail. Then they offered to send another person Tony who had good electrical circuits knowledge as well. Tony went about very methodically and was able to find an issue with the junction box connection which...

Description of Work
Wall Oven would not heat up

Category appliance repair

Cost $450

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/01/2020

Service Provider Response

[Member Name Removed], Thank you for taking a few moments leave comments about your Whirlpool oven repair. Tony's as thorough diagnostician as I've seen in my time of recruiting and working with appliance repair technicians. He's aspiring to become an electrical and mechanical engineer and you can see the pride in his work. Hopefully you don't need us soon but feel free to request Tony next time y...
5.0

06/21/2020

EXACT PART NEEDED WAS NOT AVALIBLE, A NEW ICE MAKER WAS ORDERED AND CAME ABOUT A WEEK LATER.

Description of Work
REPAIR OR REPLACE ICE MAKER

Category appliance repair

Cost $434.45

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/18/2020

Service Provider Response

JL, Thank you for taking a few moments for leaving a review. Have a cool, ice filled summer! Chris Boucher VP of Marketing & Operations
5.0

02/14/2020

It was wonderful and perfect. They called before they came and they always gave me a followed up.

Description of Work
They repaired my stove.

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/05/2020

Service Provider Response

Thank you for the feedback and enjoy working with you and Presidential Property Management.
5.0

02/13/2020

Gus did a great job replacing the cracked glass in my oven door.

Description of Work
Bosch Wall Oven Repair

Category appliance repair

Cost $600

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/13/2020

Service Provider Response

Thank you for the feedback, we'll let Gus know about the great job he did at our next team meeting.
5.0

02/12/2020

Their service were good, it has always been very good, and they provide an explanation of the things that needs to be done, for approval, they have been accurate with their diagnosis, they were always on time and prompt, and does a very good job.

Description of Work
Appliance repair services for a refrigerator

Category appliance repair

Cost $225

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/04/2020

Service Provider Response

Thank you for the feedback and being a great partner through the years. With all clients and especially our property managers who aren't on site we want to be communicative and clear of expectations and recommendations.
5.0

02/07/2020

Great service tech onsite was friendly and helpful. Also gave great tips to help prevent the issue from happening in the future.

Description of Work
Whirlpool Refrigerator freezer side was leaking

Category appliance repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/08/2020

Service Provider Response

Glad to be of service. Sometimes showing customer how to do routine repairs like unclogging the defrost line or vacuuming refrigerator coils can be a big savings over a a refrigerator's lifetime.
5.0

02/07/2020

Great service. Had to order a part which came in the next day.

Description of Work
Electrolux Refrigerator

Category appliance repair

Hire Again? Yes

Work Completed On 02/07/2020

Service Provider Response

Happy to help. Most common parts are 1-2 business days out. We do our best to reschedule right from the home whenever possible to get the fastest follow-ups possible.

Services Offered

De Anza Appliance handle residential appliance repair and maintenance on kitchen and laundry appliances and commercial laundry equipment. Ask about dryer, refrigerator, and whole house general maintenance. Dryers and refrigerators should be inspected and cleaned at least every other yearl. Appliances with plumbing should be inspected every five years. De Anza Appliance is factory authorized for repair of Aga, Dacor, Electrolux, Frigidaire, Insinkerator, Lynx, True Residential, and Viking appliances and work on most other major brands including Fisher & Paykel, General Electric, Jenn-Air, Kenmore, KitchenAid, LG, Maytag, Samsung, Sub-Zero, Whirlpool, and Wolf.

Services Not Offered

Appliance Sales & Installation, Dryer Vent Cleaning. But ask us about referrals. Any appliance or other household repair or maintenance service we can't help with we have qualified referrals. De Anza Appliance does not work on Bosch (aside from Dishwashers, Miele, and Themador brands (aside from Dishwashers).

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
yes
Emergency Service
No
Warranties
Yes