Founded 1986 • With Angi since June 2005
Service Provider Response
On 5/8/14 at 9:28am, Steve Lee spoke to [member name removed]. Steve Lee is the office manager and he apologized for Toby’s poor attitude on 4/22/14 opposite of the great service provided on 2/24/14. Our technician Toby had stated he was having a challenging day. Toby agreed that regardless of a challenging day, customer service is a top priority. We value our customers and their opinions and our objective here at American Leak Detection is to provide the absolute best in customer service. [Member name removed stated that the only reason she posted a comment to Angie’s list was due to her receiving no response or return calls from Steve Lee. The messages to Steve Lee were never given by Brian, the CSR and from the after hours answering service. [Member name removed was very thankful for Steve finally responding to her comments. [Member name removed stated that she will use our services in the future.Angi Certified
Hi Angie's list members, my name is Gary. I'm friendly, easy to talk to and willing to help solve all your plumbing problems. I answer the phone 95% of the time and I'm reachable from 7:00 am through 9:30 pm, 7 days a week. I will personally see to it that you get the quality services you deserve and expect. If you are not totally satisfied with our work you don't owe me a dime till I put it right or your money back, guaranteed. Please note free estimates available where time permits between 8-am to 5pm ...mon thru fri - services available beyond these times may incur fees ( diagnostic and trouble shooting fees may apply to some jobs you will always be notified in advance prior to commencement of service and charges this can happen at the job site or during initial appointment booking .In order to serve you better & keep appt times when ever I cannot personally be there I have well trained techs to do the jobs I cannot personally be there to do for you , we also network with other contractors to cater to specialized plumbing/drainage services that are incidental to plumbing but may require special equipment and manpower .Please be aware while we try to answer all questions prior to a service visit this business description edit is neither a contract or the full service terms and conditions .All prices given over the phone are deemed price guides or guesstimates only .If you recieve a free estimate at job sites which generally means a visual look over ( and does not involve use of tools or special equipment or crawling into attic spaces or under buildings) the the estimate is FREE.
Angi Certified
In business for over 14 years, our company delivers extraordinary service for all of your plumbing needs. Water conservation, using “green” technology, is also an important part of our business. We want to help our customers save water by conducting water audits, replacing wasteful fixtures, and by installing environmentally friendly systems. A few simple changes can reduce your water and energy usage. We are Licensed Green Plumbers. We offer our customers "Dispatch to Job" alerts. You will receive an alert with a bio of our technician and an arrival time. We take great pride in the professionalism of our technicians, and your satisfaction is guaranteed.
Angi Certified
From clogged drains, and inspection by high-tech cameras, cleanout of overflow, drain cleaning, sewer line repair, sewer lateral replacement, copper re-piping, hydrojetting, and a reliable, around the clock emergency service, we are ready to address a wide variety of plumbing troubles and fix them as quickly and as efficiently as possible. Our team takes pride in providing the best for our customers. We believe in treating every customer like a member of our own closely knit team; like friends and neighbors. With this motto Team Rooter has become a recognizable staple in the plumbing industry providing over 20 years of technician experience to tackle any rooter or plumbing problem while forming lasting relationships with our past and present clients.