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Mr. Rooter Plumbing of the Tri-Valley

Founded 2004 • With Angi since August 2011

4.8

(13) Verified Reviews

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Business Details

Phone Number

Address

-

San Ramon, CA 94583

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Description

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and

Verified Reviews

A few reviews for this pro...
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Khan S.
5.0
05/16/2017
On Monday morning I noticed a leak under the kitchen sink. I called another Plumber on Angie's List and got an appointment for 1 week out with the possibility of a 'float' appointment if available. I called Mr. Rooter and was able to get someone out between 1-3pm that same day. Mr. Rooter called around noon and asked if they could have someone take a look sooner... at 12:30. Daryl came over and quickly determined it was a bad hose on the kitchen faucet. He offered to replace, but I figured I'd replace myself (and give my wife the chance to pick out a new faucet). Daryl charged a service fee which I was glad to pay... I thought the repair was something more than the hose and would be more involved to fix. One additional note: Daryl mentioned as he was leaving... If I had any problem installing the faucet, give him a call and he'd walk me through the problem. Now that's customer service very often lacking. Daryl was the utmost professional. Great experience, great service, and a company which I'll certainly call again if I need a plumber.
Description of Work
Leak under kitchen sink
Category
plumbing
cynthia H.
5.0
06/15/2016
unknown
Description of Work
He unclogged a pipe from the street to the house. Since the toilet was backed up with warm shower water pouring out... his ability to come quickly was a huge plus!
Category
plumbing, drain cleaning
Giavanni C.
5.0
02/11/2016
unknown
Category
plumbing
Crisoforo R.
5.0
04/15/2015
The entire experience was great from beginning to the end. On my initial phone call Dave made some suggestions for me to to trouble shoot the problem myself. It was beyond what I could do so I booked and appointment with Mr. Rooter. I asked Dave to call me 20 minutes before he arrived so that I wouldn't have to miss work. He drove up to the house at the exact time I did, very punctual. He explained what he believed the problem was, the steps he would take to fix it and gave me and estimate of the cost. He went ahead and did the work which fixed the problem on the first try. He was very courteous and friendly and also offered advice on ways to prevent this from happening again. I would recommend him to friends and family without any hesitation!
Description of Work
Cleared clogged line that affected toilets, bathtub and shower.
Category
plumbing, sewer cleaning, drain cleaning
Scott S.
5.0
09/29/2014
Our sewer line backed up on a Sunday. We called Mr. Rooter and they were onsite with-in 3 hours. We were pleasantly surprised when there was no additional charge for weekend or emergency services. The plumber was very professional and explained what it would take to resolve the issue. Double checked the pipe once it was cleaned out to ensure there were no other issues. My kids were curios to what was going on and he took the time to explain to them what was going on and showing them how things worked. Overall was a great experience and within a few hours the sewer line was as good as new.
Description of Work
Tree roots in sewer pipe causing blockages.
Category
plumbing, sewer cleaning
Carol L.
5.0
07/01/2013
1 non issue, standard wear and tear. 2 saved us the cost of a new water heater
Description of Work
2 service calls 1 repaired pipes under a sink 2 repaired leaky water heater
Category
plumbing, water heater repair
Carol L.
5.0
08/24/2012
Mr Rooter, Tri-Valley replaced a screw in the tixture and explained he entire assembly was installed incorrectly. Offered to return when it loosen up again and talk about how to fix it properly. David, Mr Rooter, also said about how long the proper repair would take.
Description of Work
I requested a repair for a kitchen fauctet that wa loose and my husband, who had a recemt knee replacement, could't reach it.
Category
plumbing
Jamie C.
3.0
09/01/2010
I spent about $200. He was not cheap or expensive; he was okay. It is still under warranty. I was planning to call him back because it is not working as well as it should be. I don?t know what is wrong. He is a typical repairman. I will use him in the future.
Description of Work
Mr. Rooter did some plumbing work about a month ago.
Category
plumbing
HELEN B.
5.0
08/09/2010
They took care of the problem very quickly and effectively. Everything that they did was within their charge. They did a great job overall. They did send someone out to fix the problem. The young gentleman who came out was punctual and explained everything in detail about what he had to do. He did the work and cleaned everything up completely since there was mess. He was in and out within a quick amount of time. He was professional and I would definitely use their services in the future too.
Description of Work
I used the services of Mr. Rooter within the last three months for removing the toilet and for putting a different ring on it since it wasn’t installed properly.
Category
plumbing
Shannon M.
5.0
10/24/2007
Steve and his boss Dave (the owner, I think) were VERY thorough. I called because we had a toilet that wasn't working. Steve gave me all kinds of options as to what to do about it, with a very detailed estimate as to how much each scenario would cost. He then went ahead and gave the whole house a free inspection, which is where he came upon our ancient water heater. He gave suggestions as to what to watch out for and the implications of waiting to install a new one. Every time I had an appointment. with Steve, he was on time and extremely courteous. I was very impressed with his professionalism. We decided to go ahead and have the broken toilet replaced and had another one replaced at the same time (they give discounts for multiple jobs done at one time) as well as the water heater. All work was done in a timely manner and everything was left as it was when he started. I would definitely use Mr. Rooter again.
Description of Work
We had two new toilets installed and old toilets removed. Also had an old water heater removed and a new one installed, with a drain running from the water heater, through the crawl space, to the outside of the house.
Category
plumbing, water heater repair
DIANA T.
5.0
11/02/2005
EMPLOYEES WERE ON TIME, CLEANED UP AFTERWARDS, & DID EXCELLENT WORK. A MINOR ADJUSTMENT WAS NEEDED, SO THEY CAME BACK WITHIN 2 HOURS TO CORRECT IT.
Description of Work
REPAIRED LEAKING SHOWER IN UPSTAIRS BATHROOM, REPAIRED LEAK AT WATER MAIN IN FRONT YARD, & REPLACED WATER VALVE USED FOR HOOKUP TO REFRIGERATOR.
Category
plumbing
Rob F.
5.0
11/01/2005
I WAS VERY HAPPY WITH THE OVERALL JOB THAT MR ROOTER DID. THE JOB TO REMOVE THE OLD PLUMBING LINES & REPLACE WITH COPPER WAS DIFFICULT BECAUSE OUR HOUSE IS ON A CEMENT SLAB. THEY HANDLED THE SITUATION & WE NOW HAVE WATER PRESSURE & FAUCETS THAT WORK GREAT.
Description of Work
MR ROOTER REPLUMBED OUR WHOLE HOUSE, REPLACING THE OLD PIPING WITH COPPER, & REPLACING THE WATER HEATER & WATER LINE TO THE STREET.
Category
plumbing
JOAN G.
5.0
10/11/2005
OVERALL THE SERVICE WAS EXCELLENT. THEY RESPONDED PROMPTLY TO A WEEKEND PHONE CALL & ARRIVED WITHIN PROMISED TIME. THERE WAS NO CHARGE FOR PLUMBER TO COME TO HOUSE, EVALUATE PROBLEM, & PROVIDE AN ESTIMATE. TECH THEY SENT WAS VERY POLITE, KNOWLEDGEABLE, & EFFICIENT.
Description of Work
INSTALLED 2-WAY CLEAN OUT & CLEARED MAIN SEWER LINE FROM HOUSE. RESOLVED TOILET/SHOWER DRAINAGE ISSUES.
Category
sewer cleaning, drain cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Plumbing
    Drain Cleaning
    Sewer Cleaning
    Water Heaters
    Natural Gas Lines
    Kitchen and Bath Remodeling
    Drain Pipe Installation
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, Discover, Check
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential & Light Commercial Plumbing & Drain Cleaning.

    Services Not Offered

    Pump Grease Traps, Interceptors, & Septic Tanks.

    Frequently Asked Questions & Answers about Mr. Rooter Plumbing of the Tri-Valley

    How is Mr. Rooter Plumbing of the Tri-Valley overall rated?

    Mr. Rooter Plumbing of the Tri-Valley is currently rated 4.9 overall out of 5.

    What days are Mr. Rooter Plumbing of the Tri-Valley open?

    Mr. Rooter Plumbing of the Tri-Valley is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does Mr. Rooter Plumbing of the Tri-Valley provide

    Mr. Rooter Plumbing of the Tri-Valley accepts the following forms of payment: Visa, MasterCard, Discover, Check

    Does Mr. Rooter Plumbing of the Tri-Valley offer free estimates?

    Yes, Mr. Rooter Plumbing of the Tri-Valley offers free project estimates.

    Does Mr. Rooter Plumbing of the Tri-Valley offer eco-friendly accreditations?

    Yes, Mr. Rooter Plumbing of the Tri-Valley offers eco-friendly accreditations.

    Does Mr. Rooter Plumbing of the Tri-Valley offer a senior discount?

    Yes, Mr. Rooter Plumbing of the Tri-Valley offers a 10% senior discount.

    Does Mr. Rooter Plumbing of the Tri-Valley offer emergency services?

    Yes, Mr. Rooter Plumbing of the Tri-Valley offers emergency services.

    Are warranties offered by Mr. Rooter Plumbing of the Tri-Valley?

    Yes, Mr. Rooter Plumbing of the Tri-Valley offers warranties.

    What services does Mr. Rooter Plumbing of the Tri-Valley offer?

    Mr. Rooter Plumbing of the Tri-Valley offers the following services: Residential & Light Commercial Plumbing & Drain Cleaning.

    Are there any services Mr. Rooter Plumbing of the Tri-Valley does not offer?

    Pump Grease Traps, Interceptors, & Septic Tanks.