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Founded 2003 • With Angi since October 2014
1534 Osos St
San Luis Obispo, CA 93401
04/12/2016
Ken F.
This is the first review I have ever written. I feel compelled to tell others about my disappointing experience with this company. My project was not relatively simple and short maintenance, but a larger contract project - a replacement sewer line in an existing house. My issues: - They started the project immediately, and although they asked for skipped days, I didn't expect 2 months to finish; - When they decided to work, they would repeatedly send workers without notice; - The manager, Mike, promised work in the job that they didn't do (whether needed or not) - salt pack the pipe joints - this was not done; That the owner, Paul, was highly experienced with concrete and would be doing the concrete work with a proper wall footing, dowels, and properly installed rebar. The manager told me that if I wasn't "tickled" with the concrete work the owner would refund $3,000. Paul did not do the work. A worker told me they were suddenly ordered to do it and that they were not told of or prepared for the footing, doweling and rebar. They hastily placed a meager improperly installed wall footing (without actually digging a footing). Dowels were not installed. I supplied the form board and rebar that was not installed properly. I was not "tickled" with the work and the owner only apologized for the miscommunication with his manager. He also tried to convince me that none of that was necessary, but regardless, the manager promised it would be done. I am paying a concrete professional to correct parts of their concrete work. - Learning that I was dissatisfied with the concrete work, the owner came to my home late on a Sunday evening, WITHOUT NOTICE, to discuss it. This was a first! Very disrespectful, awkward and odd. - Another professional builder later noticed they incorrectly installed a bath tub vent. I am paying someone to correct it including tearing out and replacing a portion of the concrete; - I was also told later that they placed the toilet flange at 11" from the wall instead of the standard 12" or 14" required by most new toilets. I am also paying someone to correct the flange problem; - The employees always worked very hastily. One employee explained to me the constant pressure on them to finish work quickly. I was always concerned about work quality; - I failed to get competing estimates for the work and later learned from information told by the North County's manager (who was apparently told me more than he should have), and other contractors that I probably paid an exorbitant amount, especially considering the poor work quality. They may be fine for smaller projects such as maintenance or small repairs, but this larger contract project was a horrible experience for me. I will not hire this company again or recommend them to anyone for anything.
Description of Work
My project was not relatively simple and short maintenance, but a larger contract project - a replacement sewer line in an existing house.
Category drain cleaning
Central Plumbing is a licensed & insured plumbing company serving all of SLO County and Northern Santa Barbara County. We are available for all your plumbing needs at a reasonable rate. -Drain Cleaning -Water Heaters -All aspects of plumbing Lic #1086463
Established in 1991, Arrow Plumbing first opened its doors after relocating to the Central Coast from Oahu, Hawaii. Arrow Plumbing was started by Daniel Keuma, who had elevated his skills as a maintenance personnel at Hawaii's #1 tourist attraction "The Polynesian Cultural Center", located in his home town of Laie, Hawaii. As a family owned and operated business he had raised two sons in the business. Since opening, plumbing needs and technology has changed dramatically. Arrow Plumbing has kept up with those demands with additional training needed to be current with those changes. Today, Arrow Plumbing is ready and prepared to take on any job, whether it be a minor drip on a faucet or re-piping your entire house. Give Arrow Plumbing a call today!
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule an estimate today!
Plumbing, 24 Hour Emergency Plumbing, Unclogging and Cleaning Drains, Hydro Jetting, Water Heater Installation
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SLO County Plumbing & Drain Cleaning is currently rated 1 overall out of 5.
SLO County Plumbing & Drain Cleaning is open:
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
SLO County Plumbing & Drain Cleaning accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, SLO County Plumbing & Drain Cleaning offers free project estimates.
Yes, SLO County Plumbing & Drain Cleaning offers eco-friendly accreditations.
No, SLO County Plumbing & Drain Cleaning does not offer a senior discount.
No, SLO County Plumbing & Drain Cleaning does not offer warranties.
SLO County Plumbing & Drain Cleaning offers the following services: Plumbing, 24 Hour Emergency Plumbing, Unclogging and Cleaning Drains, Hydro Jetting, Water Heater Installation
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