Appleby Cleaning and Restoration

About us

20 Employees. No subs. No travel charges. Free estimates to Alameda and Contra Costa Counties.

Business highlights

70 years of experience

Services we offer

Natural stone care, area rug cleaning, area rug repair, carpet cleaning, duct cleaning, grout staining, hardwood floor recoating, hardwood floor repair, hardwood floor sanding, limestone cleaning, marble polishing, mexican paver renovation, re-caulking, regrouting, stainless steel & glass & hardwood cleaning., tile and grout cleaning, travertine, upholstery cleaning, null

Accepted Payment Methods

  • CreditCard
Reviews
4.593 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
4%
1
4%
Showing 76-93 of 93 reviews
Dorothy C.
Jul 2012
5.0
Yes, I recommend this pro
The price was reasonable. They come when they say they are going to come. They have enough help to do what you want done. I would think they are professional because they do a lot of work.
Response from Appleby Cleaning and Restoration

"Thanks. We actually don't varnish cabinetry, but we do re-coat hardwood. Your positive input much appreciated! The Entire Appleby Team"


Kathy S.
Feb 2012
5.0
Yes, I recommend this pro
$200
Appleby Cleaning and Restoration came promptly. They scheduled an appointment in a timely manner.  Appleby Cleaning and Restoration are friendly and do a good job.

Stacey S.
Nov 2011
5.0
Yes, I recommend this pro
They are thorough and I trust their personnel.

Marlowe H.
Aug 2011
5.0
Yes, I recommend this pro
$440
My experience with Appleby's went very well.
Response from Appleby Cleaning and Restoration

"Thank you Joe Appleby"


Valerie C.
Jul 2011
5.0
Yes, I recommend this pro
$120
Great

In the past I've tried several rug cleaning businesses and have found Appleby's to be the best. Their pricing is a little on the high side but the quality and the fact that they are a local businessw, not a chain, keeps me coming back.

The Appleby's staff has always provided great professional advice on how to care for my rugs. I would not consider going anywhere else to have my rugs cleaned.
Response from Appleby Cleaning and Restoration

"Thank you Member Joe Appleby"


Lisa W.
Jul 2011
5.0
Yes, I recommend this pro
$1,075
Contacted Appleby for carpet cleaning, duct cleaning, and wood floor cleaning. Mark was prompt and thorough for the estimate appointment. I chose the carpet cleaning and duct cleaning, saving the wood floor cleaning for later. Making appointments was easy and the work people were prompt, thorough, and professional. Not all stains could be gotten out of my carpet but cleaner tried and told me so. The $1075 I spent was for both the carpet and ducts, perhaps a bit more expensive than others, but I will pay for quality and professional work and that is hassle-free. Carpet cleaning of six areas in the house took about 3 hours and duct cleaning took less than 2 hours.
Response from Appleby Cleaning and Restoration

"I'm glad you were satisfied with our work. Joe Appleby"


Charlotte B.
Apr 2011
5.0
Yes, I recommend this pro
The sink had been damaged during cleaning and was scratched on the bottom and on the ridges. Ray arrived during the time he was supposed to and after he explained what he was going to do got right to work. he completed the job in 30 minutes and made sure I was satisfied before he left. The work area was left spotless. I would recomend Appleby Cleaning and Restoration.
Response from Appleby Cleaning and Restoration

"Thank you for the feedback. Joe Appleby"


Iman B.
Jan 2011
4.0
$130
I actually wasn't very happy with them. I have given them a lot of money. I have huge Persian rugs and I have a red one that is 10x14 that they brought back where the red had bled into the white. It just didn't look good. On the whole they do a really good job. They did pick it up on time and the price was consistent. One of the problems is that they don't pick it up on the day that I am actually around the house so I always have to work around their schedule or take the carpet off the floor and leave it outside in the front which is not so safe for the carpet, but I live in a good area so that is okay. They do keep records of when they clean them, which helps me. I just had problems with this one carpet and it is a really large carpet. The red bled into the white and they sent it back to me that way and didn't even tell me about it. I haven't called them to talk to them about it. I have some Persian rugs that have silk in them and they have done a beautiful job. I think the problem was that I had them clean it extra hard because my puppies had messed it up when they were young and I think that is what messed it up with the bleeding of the red into the white but it still is not a good thing. They have cleaned two rugs since that time and they did a beautiful job. I don?t plan to use them again.
Response from Appleby Cleaning and Restoration

"You are correct. Urine can cause dye bleeding and unfortunately did. We're sorry for the misfortune. Should your puppy have another accident, treat it my flooding the area with 1 part white vinegar and 2 parts water. Blot up but don't rub."


Lisa T.
Jan 2011
5.0
Yes, I recommend this pro
$290
Excellent experience. Scheduled for when the office was closed and did a great job. Got rid of several stains. Even left spot cleaner for future use. They use a process that doesn;t leave any residue on the carpets so the carpets stayed clean a really long time - I hadn't realized it was so long since they were last cleaned! I will get them in to clean again.

Sandra M.
Jan 2011
5.0
Yes, I recommend this pro
$160
I use them all the time. The guys that come out are really nice and prompt. They arrive on time. They did a good job.They were able to get huge stains, like coffee, out of the carpet. They are careful with the furniture. They are just really great.

MAURICE M.
Oct 2010
5.0
Yes, I recommend this pro
They did a great job. They were prompt, thorough and careful.

Ellen L.
Oct 2010
4.0
Yes, I recommend this pro
$300
They were too expensive. They do a pretty good job.

MAURICE M.
May 2010
5.0
Yes, I recommend this pro
$125
everything went very well from beginning to end. they are somewhat more expenisve than some other carpet cleaners I have used before and I sometimes wonder whether they are worth it or not, but I am very satisfied with their results so I keep using them. The little bottle of carpet cleaner spray which they leave as a souvenir is a miracle

Joseph L.
Nov 2009
5.0
Yes, I recommend this pro
$600
They are good and they do a very fine job, but they are very expensive. I had the bedroom and the family room done and an area rug done for the price. They are very competent and they are very careful with my furniture. They move it if I ask them to move it. That's what is nice. They are very careful and there is no sloppiness. I have a housekeeper now. I am very fastidious and I end up shampooing the rugs in some of the rooms every month because of the allergies with 2 of the dogs. We need constant maintenance.

Sanford S.
Nov 2009
4.0
Yes, I recommend this pro
$300
One minor problem. They quoted me a price over the phone and then after picking the rug up to take to their "laundry" they said something about having to "block" it afterward and that that would nearly double the price. I told them that I had checked them through Angie's List and would report my experience. They called two days later, said the rug had washed fine and no blocking would be needed. It came back today and is really clean
Response from Appleby Cleaning and Restoration

"Most kilems need to blocked after cleaning. We like to inform you of this and get your approval should it need to be done prior to taking it out of your house. It's a labor intensive process. Fortunately your rug came out rectangular after cleaning. Many don't."


GABRIELA O.
Aug 2009
1.0
$500
I returned from home after the job was done and my husband and I could literally could not tell whether any work had been done at all. The granite looked just as dull as before and the grout still looked exactly the same--and they had charged us $500 for this! I could have done a better job myself.
Response from Appleby Cleaning and Restoration

"We apologize for the late response on this, but we were just made aware of this after logging in for our first time to Angie's List for Companies. We had a company meeting and are actually puzzled by the response. We take all our customers' concerns very seriously, and were never contacted by this party to resolve the situation. Obviously, there was a grave misunderstanding and/or expectations were too high. We don't polish granite as it is much harder than marble, limestone and travertine. For granite, we only clean and seal as was stated on the original agreement with this customer. We respond immediately to any complaints. We've been in business almost 55 years and cannot do business without keeping our customers happy. The customer questions whether any work was actually done. Sealing countertops with and impregnating sealer should not change the look of the granite at all, unless an enhancing sealer is applied, which in this case it was not. We can assure the customer that our trained technicians did their job correctly. When finished with the job, we have the customer sign off that work is completed and approved. We do have a signature indicating this, which adds to our puzzlement. We again apologize for the misunderstanding and hope to regain the trust of this valued customer."


Basil Y.
Aug 2008
4.0
Yes, I recommend this pro
They did an okay job. There were some problems after they came, but they were willing to come back and fix them, and then everything was okay. We were satisfied with the floors after they came and fixed the problem.

TOM G.
Oct 2005
5.0
Yes, I recommend this pro
$1,700
WE HAVE USED THIS COMPANY SEVERAL TIMES ON FINE FURNITURE FABRIC, SOILED CARPET, & NOW RESEALING OF FLOORS & COUNTERS. HIGHLY RECOMMEND. ESTIMATOR/SALESPERSON & TECHNICIANS WERE VERY PROFESSIONAL.
Showing 76-93 of 93

Licensing

State Contractor License Requirements

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FAQ

Appleby Cleaning and Restoration is currently rated 4.5 overall out of 5.
Appleby Cleaning and Restoration accepts the following forms of payment: CreditCard
No, Appleby Cleaning and Restoration does not offer free project estimates.
No, Appleby Cleaning and Restoration does not offer eco-friendly accreditations.
No, Appleby Cleaning and Restoration does not offer a senior discount.
No, Appleby Cleaning and Restoration does not offer emergency services.
No, Appleby Cleaning and Restoration does not offer warranties.

Contact Information

1660 Timothy Dr, San Leandro, CA 94577

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